ITunes Freezes with my iPod Touch

I don;t know why its happening but when I plug in my iPod to iTunes and then select something from my iPod's music or video library, it freezes. It doesn't freeze at any othe rpoint but only when I select or click something on my iPod's library not the Music Library in iTunes. Can anybody provide a clear explanation?

If you restored to factory settings/new iPod and still have the problem that indicates a hardware problem. If you ony restored from backup try restoring to factory settings/new iPod
Make an appointment at the Genius Bar of an Apple store..
Apple Retail Store - Genius Bar

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ITunes freezes with one iPod Touch (4g) but not the other.

I have two iPod Touch (4th gen) devices. One syncs fine when connected, but the other freezes iTunes when plugged in. The iPod works fine, and I've never had any trouble before. I also have an iPad 2 that seems to be syncing fine as well. I know my cable is ok, I've tried a few. What's going on?

- Inspect the dock connector for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
Make an iCloud backup (see below). then go to Settings>General>Reet>Erase all content and settings.
- Restore from iCloud backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

ITunes freezes when connecting iPod Touch - even after restored

Hi,
I have an iPod Touch 32GB 4th generation, I have never had any problems with it until now.
Today I tried to connect it to my iTunes (on my MacBook Pro - late 2011 model) in order to sync it so that I could transfer some of my new music and iTunes would freeze. The mouse would pinwheel and I would have to force quit (it would not respond for over 30mins if left unattended). I created a new admin user and the itunes on the other user recognised the iPod just fine. I used the other user to restore my iPod in the hopes that when connected to my library again, it would be a 'new' ipod and so it would no longer freeze. Unfortunately this was not the case, despite my library recognising an ipod in recovery mode and being able to restore it (so that I can now at least use it in its most basic form). It has subsequently frozen each time I connect my iPod. How can I fix this? Should I just wait for the next iTunes upgrade?
Thank you
Frances

Hi Frances,
Welcome to Apple Support Communities!
The sugestions in the article below should help. They will resolve most issues that cause iTunes to stop responding when an iOS device is connected to the computer.
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/ts3219
Symptoms
In rare instances, iTunes may become unresponsive when connecting an iPhone, iPad or iPod touch to your computer. iTunes may become responsive again after you disconnect the device from the computer.
Resolution
Expand All Sections | Collapse All Sections
Follow the steps below to troubleshoot the issue:
Install any available software updates for your computer.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions.
For Windows: Refer to the documentation for your computer for instructions on using Windows Update to update your computer.
Update iTunes to the latest version.
For Mac OS X: Click the Apple () menu, choose Software Update, and follow the on-screen instructions. You can also download iTunes from the Apple website.
For Windows: Use Apple Software Update, or download iTunes from the Apple website.
Test with automatic syncing disabled.Reconnect your device and test to see if the issue still occurs. If your device is recognized successfully, you may be able to isolate which type of data is causing the issue. Do this by deselecting all syncing options under each of the syncing tabs and then sync. After that, re-enable your sync options one at a time until the issue returns.
Note: If the issue only occurs when syncing data from the Info tab is enabled (For example: Contact, Calendar, Mail account or Bookmark syncing), reset the Sync History (for Mac OS X instructions see this article, for Windows see this article).
For Mac OS X: Click the iTunes menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
For Windows: Click the Edit menu and choose Preferences. Click the Devices tab and place a check next to option to "Prevent iPods, iPhones and iPads from syncing automatically." Click OK.
Check your device for podcasts. If there are any podcasts, manually delete all podcast episodes from the device by sliding your finger across the podcast episode's name and tapping Delete. Once all podcasts are removed from your device, reconnect it to the computer, open iTunes, and test.
If possible, test to see if connecting your device to a different computer with the latest version of iTunes installed resolves the issue.
Test with iTunes plug-ins removed.
Quit iTunes.
Navigate to the following folder, based on your operating system:
Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iTunes Plug-ins
Windows Vista or Windows 7: C:\Users\[username]\App Data\Roaming\Apple Computer\iTunes\iTunes Plug-ins
Mac OS X:
~/Library/iTunes/iTunes Plug-ins (The "~" represents your Home folder)
/Library/iTunes/iTunes Plug-ins
If any files are in this folder, move them to the Desktop temporarily.
Open iTunes and test to see if the issue is resolved. If so, you may leave these iTunes plug-ins removed. If you wish to re-use these iTunes plug-ins, consult the vendor for the iTunes plug-ins to see if any updates are available.
If the issue also occurs on a different computer:
If the issue does not occur on a different computer, or no other computer is available to try:
-Jason

ITunes freezing when connecting iPod Touch to it, switching library soon

Hello,
Soon I will be getting a new computer, and I have recently been starting the process (http://support.apple.com/kb/HT1329?viewlocale=en_US) in which I can move my current iTunes library off my old computer onto my new computer using my iPod. I was down to the "Copy iTunes folder to iPod" step (I did not do the step), when I had to leave, so I saved all my new settings on my iPod Touch and iTunes and disconnected my iPod. When I came back later that day to finnish the process, I plugged my iPod into my computer, and it froze iTunes, but not other windows open on my computer at the time. When I unplugged my iPod, iTunes went back to working like normal. It has been doing this for a few days now, and I have tried many things, which have been proven unsucessful. I really need to start using my new computer, but I don't want to do it without my iTunes library, since after I begin using my new computer, I will no longer have my old one. I need help very fast, and I will appreciate anyone who is willing to give me advise.
Thank You.

I also have an older version of iTunes. I think it was the last version of 7.

Multiple iTunes Accounts With an iPod Touch

Hi,
Not sure if this is a iPod touch question or an iTunes question. So, I'm gonna ask it here.
I'd like to buy an app that's available in the Japanese iTunes store and not in the US iTunes store.
So, can I create a Japanese iTunes account and use it to buy an app for my iPod without having to start my iTunes library all over from scratch? I don't want to risk losing all my current US iTunes store content and iTunes library.
Will iTunes sync content from two different accounts onto one device (my iPod touch)?
Thanks!

So, can I create a Japanese iTunes account and use it to buy an app for my iPod without having to start my iTunes library all over from scratch?
Yes.
Will iTunes sync content from two different accounts onto one device (my iPod touch)?
If that content is in a single iTunes library, yes.
(52756)

Why won't my itunes sync with my ipod touch since the recent update

A vast majority of my music syncs...but several albums won't sync. I have tried manual, checking every fricking box...and they still won't load to my ipod...Do you think Apple has something against the Rolling Stones???
Michael

I'm on iOS 7.1.2, iTunes 11.3.054, sync stopped working about a week ago.
when it starts the backup phase it dies, gets stuck there and won't recover.....
tried a restore, same issues, dies at backup and won't proceed.
I've restarted & power cycled everything a few times, tried turning off icloud, find my phone, airplane mode, etc, no joy.

Can No Longer Connect Wirelessly to ITunes With My IPod Touch

While I can connect to the Internet with my IPod Touch through my router, I cannot seem to connect to ITunes wirelessly. My device only shows when I have it connected through the cable directly. The Apple help site hasn't been much good, as they suggested to completely uninstall ITunes (I followed their instructions implicitly) and re-install. Same problem. Not sure if this has anything to do with the new OS....but it's suspicious.

Diolacles wrote:
Not sure if I was included in this question, but I'll answer anyway. My computer that I have ITunes on is hard wired into the router, which makes sense since it's on my computer desk But as I said, wireless works fine so It's logically not the IPod, it's not the router, so it has to be either the new OS or ITunes.
I have Rogers Cable and a Cisco Modem/router.
How do you quote posts on here?
Yep, you were included...
To add a quote, click Reply, and at the top of the reply window is a tool bar. Click the icon to the right of the smiley face....
Funny thing is, my desktop is hard wired too, but for grins and giggles I put iTunes on one of my laptops, and used the laptop to reset my iPod to factory settings. Wireless synch still didn't work....
What really aggravates me is when you go to the KB to find out how to troubleshoot an issue, the articles are pretty much blank. Click here, set that, but no real explanation of how stuff works or what can cause it to break....
One thing I have noticed is the KB article says that after you tell iTunes to use Wireless Synch if you don not eject the deivce, it will stay connected when you unplug it... I never saw that behavior....

I have been having some issues with my iPod touch. I can't transfer songs that I have purchased on my iPod into my iTunes library. Please help!

I have been having a lot of issues with my iPod touch. Whatever I purchase on my iPod I can't seem to transfer it to my iTunes library. If something should happen to my iPod, I wouldn't want to lose all of the music I have purchased. I can't upgrade it either because a box pops up that says everything will be erased from my iPod... I need help!

Might be an authorization issue in iTunes. Try deauthorizing your computer through the Store menu at the top of iTunes and then authorizing it again. Once that is done try transferring purchases from the iPod Touch.

I just got a iphone 4 and it wont sync to my itunes. My itunes will sync with my ipod touch just fine but doesnt even reconize my iphone. How do i get my iphone to sync?

I got an iphone 4 a week ago and i havent hooked it up to itunes yet until today. I plugged it into my computer and itunes doesnt reconize it. My itunes syncs just fine with my ipod touch but it wont sync with my iphone at all. How do i get my iphone 4 to sync to my itunes?

Hey RavenDawn1002,
If you have a Windows computer, you'll want to run through the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you have a Mac, then use this article instead:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Have a good one,
Delgadoh

I have itunes set up to sync with my Ipod Touch and my Ipad. As of today, it keeps looking for an iPhone to sync with and give me an error message. I don't have an iPhone and don't know how to stop it from popping open with this error message.

I have Itunes set up to sync with my Ipod touch and Ipad. As of today, iTunes has started searching to sync with an iPhone, which I don't have and pops open with an error message stating it cannot locate the iPhone to sync. I have looked in devices and only the iPad and iPod Touch are listed. Any ideas on how to stop iTunes from searching for any iPhone it is never going to find? It is annoying to have it popping up all the time with the error message. Thanks in advance for any suggestions.

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

I have an iPod touch and an iPad4. iTunes lets me work with the iPod Touch but won't show me what's on the iPad. Any ideas?

I have an iPod Touch and an iPad4. iTunes recognises both items and lets me work with the iPod Touch but won't work with the iPad. In fact iTunes does not respond to clicking on anything in the iPad window even though it knows that it's connected. Any ideas?

Look her and it may give insite on what is missing. Otherwise:
Apple will exchange your iPod for a refurbished one for $99. Likely not worth it for a your iPod. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Repair it yourself if you are up to it
iPod Touch Repair – iFixit

I have an issue with my iPod touch gen. 5 connecting to my iTunes. iTunes says my device has an error, but it does not specify the error and I can't do nothing. I was transferring more music and editing my playlists. My songs and movies are gone.

What can I do to solve an issue with my iPod touch gen. 5 32 gb on connecting to iTunes on my computer? iTunes says there is an error with my iPod touch, which this was a result of deleting my songs and videos. I was only transferring more songs, videos and editing my playlists. I don't have that much of the songs left. What is the best solution?

And what is the wording of the error message?

When I look at my Ipod on Itunes on my laptop it is showing that I have a large amount of storage space taken up with Apps. (more than my music). In fact I only have the Apps which came with the ipod touch! How do I get my storage back?

I have an ipod touch 64GB. I have 3,146 songs, 3 videos, 106 photos and 1 app. The capacity of my ipod is 58 GB (I guess the remainder is the OS), It says I have 7.6GB remaining. When I look at my ipod on Itunes on my laptop the bar at the bottom shows a huge amount of storage space is taken up by Apps. I don't have any apps apart from the ones which came with the ipod touch which I cannot erase and wouldnt really want to. I am baffled why it says so much storage has been taken up by Apps! Please help me!!!

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB usually indicates that the "other" includes corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Hi guys have a problem with my ipod touch 4 gen i deleted my music and am now unable to put music on to my ipod. when i attache the ipod to itunes it says the music is still on my ipod any ideas thanks in advance.

Do a reset of everything on your ipod. Then reconnect it and it should work.

I have some content in my library that I do not want to sync with my ipod touch. The content has previously been synced and I want to remove it without deleting it from my itunes library. Is this possible?

I have some music content in my itunes library that I do not want to sync with my ipod touch. The content has previously been synced and I want to remove it without deleting it from my itunes library. Is this possible?

Hi Pez,
iTunes in the Cloud is not iCloud. Any songs that you have purchased but have not downloaded (or have deleted), go to iTunes in the cloud. The setting I mentioned will show all of your purchases in the various views in the Music app, whether they are on your device or not. If you turn that setting off, you will only see items that are actually on your device.
Glad to hear the second sync worked! But if they all start appearing again, make sure that setting is turned off
Cheers,
GB

ITunes Freezes with my iPod Touch

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