Itunes Freezing when doing anything!

I have an Itouch (I believe it is a 3rd generation.)  I tried to sync it to Itunes (latest version) but it keeps freezing up Itunes. 
Initially I tried to sync and it got stuck in the back up.  Since the App icons were white I decided to do a restore to factory settings.  That has not helped the freezing issue. 
I plugged the Itouch in and it froze for about 5 minutes.  It then asked me to set up my Ipod.  I typed in the name and hit enter and it is stuck again.  Okay, a couple minutes later it is trying to back up.  Shouldn't take long because there is now nothing on it.
I am not sure what to do.  This is going to drive me CRAZY!
My husband has been able to sync his Iphone without trouble.
I am running Windows 7
Thanks in advance!

Are you using any iTunes Plug-ins/widgets. It sounds as though there is something activating iTunes.
You can see what plug-ins you have by running iTunes diagnostics. (iTunes>>Help>>Run Diagnostics).
If you're using Windows Live Messenger or have it running in the background - uncheck the option to show your current song as your personal message.
As a diagnostic test, you can run iTunes in a special "safe mode" which disables plug-ins.
To open iTunes in "safe mode": Press Control-Shift while opening iTunes

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