ITunes freezing while trying to transfer purchases

I just bought a new computer, and I'm trying to transfer my purchases to itunes, but it keeps freezing, and not only that, it tries to authorize the computer. I first auth'd it when I downloaded itunes and signed in. It also keeps bringing up my step mothers login, and shes thousands of miles away,and I've never logged into her computer before with my ipod, and its not authorized. I'm going crazy here, and itunes support isnt really a big help for this issue. anyone have any ideas on how I can transfer my purcahses?

Since I am not having that problem, I'm not sure it will work.
But one thing you can do is open itunes with a completely blank library. See if those purchases will transfer into a blank library. Article on making a new library:
http://support.apple.com/kb/HT1589
Make sure you only press the transfer purchases or things will go VERY wrong. But I think you know that.
http://support.apple.com/kb/HT1848
DO NOT PRESS ERASE AND SYNC.
Also - was that 3rd party program free, or something you paid for? The free ones I've tried have had some problems. If you paid for it, I would ask for support on getting those 100 lost tracks.
Just curious, which 3rd-party ipod manager was it?

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Itunes closes when trying to transfer purchases from ipod or iphone

Using a PC with Vista. Installed iOS 5 this morning. Cannot update either ipod touch 3g or iphone 3g with software update until "prior purchases are transferred to itune" - unfortunately every time I try to "transfer the prior purchases" Itunes closes completely. I've been working on this for hours now. Anyone got any ideas how to get around this?
Thanks.

Your Post is a bit confusing
Tinfrbs wrote:
displays that the ipod cannot be written on or to.. when trying to transfer purchases from ipod to computer...
If you are using iTunes, you cant transfer purchases in the iPod to the Mac, you need 3rd Party Software.
Have a nice day!

ITunes freezes while trying to import CD (spin wheel action)

Occassionally when I try to upload a CD into my iTunes library, it will get part way through and then suddenly freeze, displaying the ever annoying spin wheel. I can't figure out how to cancel the import or quit out of iTunes, eject the CD, etc. I have tried force quitting and nothing happens. Any suggestions?

By any chance, do you have an old copy of MusicMatch Jukebox installed on the PC?
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Itunes will freeze or crash anytime I try to play a tv show or movie purchased off of Itunes. I noticed I'm not the only person with the problem. Maybe Apple can try and fix the problem for its customers ??
I have intalled all the latest drivers and reinstalled Itunes and maniplated Quicktime - I think apple now needs to stop accusing the customers and fix the itunes software -
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many thanks.
Fault Module Name: QuickTime.qts
Fault Module Version: 7.66.71.0
Okay. let's first try uninstalling and reinstalling your QuickTime. We'll also take a few other explicit precautions, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a copy of the QuickTimeInstaller.exe file from the Apple Website. (Don't run the install on line and don't start the install just yet. get the installer that doesn't mention iTunes.)
http://www.apple.com/quicktime/download/
*Uninstall phase*
Head into your Uninstall a program control panel and uninstall QuickTime.
Next, we'll remove any leftover program files and folders.
In Computer, open your C drive.
Open the "Program Files (x86)" folder.
Right-click on the "QuickTime" folder (if it still exists) and select "Delete".
Go back into your C drive (or whichever drive your operating system is installed on).
Open the "Windows" folder.
Open the "SysWOW64" folder.
Right-click on the "QuickTime" file (if it still exists) and select "Delete".
Right-click on the "QuickTimeVR" file (if it still exists) and select "Delete".
Empty your recycle bin.
*Reinstall phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the QuickTimeInstaller.exe file you downloaded earlier.
Reenable all security software prior to reconnecting to the internet and/or your network.
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Itunes freezes when trying to transfer songs to ipod

I attempted to sync my ipod to my itunes and it was going fine for the first 3000something songs and then itunes froze for a while, along with the rest of my comptuer. It wouldn't even allow me to force quit the program. After a few minutes, an error message popped up telling me that there was an error in attempting to coping my songs to the ipod and then it said "(-69)". I've tried to drag the songs on manually and in chunks. I thought it might have been a specific song that was messing up the transfer, so I didn't add the song at which the transfer stopped, but this didn't help.
Does anyone have any suggestions? my itunes did something similar (freezing for a bit and error message) when it says it's "determining gapless playback."
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Hate when that happens. Just follow the steps in this article and it should fix it.
Good Luck,
Rachyl
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I bought movies on my ipad2 how do I transfer them to my computer? When I am in iTunes I have tried the transfer purchases, when you click on movies under the iPad nothing is there. I need to free up space, but don't want to loose my movies.

When I sync my iPad my movies don't show up on my computer... This is stupid, I am not going to turn my computer on every time I want to download a movie for my kids and then move it to my iPad... If this is the case I will be better off buying a portable DVD player! I just want my movies to show up on my iPad so I can move them to the computer. We have a 64 gig one and this is really disappointing! If this can't be fixed I won't be spending any more money on apples digital products. My devices are being used by kids and I need a way to back up what they don't save in iCloud!

Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
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App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud.

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Message was edited by: iK4R3N

Hello All,
I recommend call Apple: 1800 MY APPLE
Have them document the issue in the system, and provide a resolution if one is available. If there is none they will work it until they find one.
This "may" fix the issue:
https://discussions.apple.com/thread/3800799?tstart=0
Hope this helps.
~Julian

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Ta

YAY!!! Saved it in my Mac's Firefox Bookmarks for easy future access!
Hope you are having a lovely afternoon today! I'm about ready to go bobo....I have an early meeting, and I don't want to oversleep! The nice part is that I work remotely, so I only have to wake up 15 minutes or so before the meeting.... I don't even use an alarm clock anymore (really, my iPhone alarm, which is much more pleasant), unless I have to get up at 6:30 or something....
TMI?
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ITunes freezing while trying to transfer purchases

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