Itunes genius error -8753 anyone?
right after genius finishes the first step (gathering information) and starts sending my information to apple the following error message shows up;
genius cant be updated... an unknown error has occured.
(-8753)
i tried ;
-wait and try again (for 4 months now)
-deleting cookies
-deleting plist files
-deleting genius file
-apple "geniuses" at the genius bar in zurich didnt know what to do.
-apple europe support has never heard of this error..
i created a new library and there it works fine. so it cant be my network or something. the error must be somewhere in my music or my library file.
anyone?
btw: i have 55k songs. all covered, rated and many intelligent playlists.
so deleting and re-adding the music (loosing library information) is not an option.
thanks in advance!
ok. mine does work again now. five months of waiting and trying.
all it was was some strange symbols, somewhere in my files. in my case it was these some strange squares. i can not paste them (i guess the posting/forum settings block them, just like genius
i found them by manually searching through my library. needle-in-the-haystack-style. no other way worked out unfortunately.
for other users with the same problem and probably with different symbols blocking the genius update mechanism i propose to do the same.
Find out when genius last worked, sort by date and look through the information of the songs (coment, album artist etc.)
people who have found theirs should post them for other users.
also for apple support, who haven't been able to fix this yet.
puh. finally. good luck to everyone finding out what symbol is stopping your library from connecting to genius...
ill go get a beer now.
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Funny.g4s wrote:
I would boot to your install disc that came with your computer, like you're going to reinstall. After you pick your language, choose Utilities from the menu bar, open Disk Utility, choose your regular boot drive on the left column, then Repair Disk. See if it turns up anything. Then it wouldn't hurt to Repair Permissions while you're in there. Any permission errors can probably be ignored.
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JollyGiant wrote:
markdavid22 wrote:
i did that and nothing!
sorry, i missed that.
did you already try removing iTunes completely from your Mac ? click here and follow the instructions if you like to try. download a fresh copy from here: http://www.apple.com/itunes/download/.
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Again, i said i did that. Didn't do a thing.. -
I've just started using iTunes Genius and I have a few questions.
1. Besides updating manually, does Genius update on its own, and if so how often? I'd like to see Genius operate with a sort of "set and forget" ability where I can just add my songs and not have to manually update each time.
2. In regards to the update feature. Genius scans my entire library when I select this option. This is quite time consuming (about 2 hours). It also seems to "Fail" with connection errors quite often. Is there a method in place to only scan new tracks I've added? I assume this is because Genius likes to gather fresh results for all of the library.
I'd also like to see some Genius tips/tricks/etc if anyone has any.
For reference, I'm working with an iTunes Library of about 80 GiB. iTunes version 8.2.
Thanks!sorry for bumping this thread up again. it'll be the last time.
i found the easiest way to resolve the 'network connection timed out' problem.
1. just click open the eset icon in the tray area.
2. make sure it's in advance mode. (look at the bottom of the windows) if not, then toggle advance mode.
3. hit F5
4. head to 'antivirus and antispware' >> 'web access protection' >> 'http' >> 'web browsers'
5. here, find the 'program files\itunes\itunes.exe' in the list
6. click once on the check mark in front of itunes.exe, so it becomes a red X cross.
done. you cane update genius now. easy.
DISREGARD THE POSTS ABOVE. THEY ARE WAY TOO COMPLICATED.
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