ITunes getting stuck on iPod screen

Basically, whenever I connect my iPod to my computer, iTunes opens but then gets stuck on this screen:
I can click off to Music or Films or a playlist or something, but I can't for the life of me get my iPod to do anything.
Does anyone have any form of solution to this? I don't want to reinstall iTunes because that tends to cause a whole heap of problems. I'm running Windows 7, 64 bit and my iPod is a white 4G with iOS 5.1.1
Thanks!

Hi,
You could see if this helps...
DFU Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808
DFU Mode
Open iTunes and Connect the iPod to your Mac
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
The Phone Screen will remain Black... Now Restore.
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

Similar Messages

  • Itunes doesn't recognize ipod screen stuck on do not disconnect

    itunes doesn't recognize ipod screen stuck on do not disconnect

    Have you worked through each of the troubleshooting steps in this  support document yet?
    http://support.apple.com/kb/TS1410
    B-rock

  • My I phone 4s wont start correctly. I turned on audio reader and it just gets stuck on lovk screen and i cant enter my phone

    I starrteaudio reader and mi phone wont start it just gets stuck on lock screen and is slow

    Hey tessatony,
    Thanks for the question. I understand that your iPhone 4s is not functioning properly, and that you wish to try to make a backup before troubleshooting. From the information you have provided, it sounds like the device is indeed turning on and responding when plugged in, however the display is not lighting up. Have you attempted to plug the iPhone into a computer with iTunes? If iTunes recognizes the phone, you can attempt to back it up:
    iTunes: About iOS backups
    http://support.apple.com/kb/ht4946
    Afterwards, attempt to restart and/or reset the phone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If your issue persists, your iPhone may need to be serviced. The following link should help you get started with the process. Included, you will find information on topics such as warranty, service pricing, and express replacement service.
    Apple - Support - Service Answer Center
    http://www.apple.com/support/iphone/service/faq/
    Thanks,
    Matt M.

  • My iphone 5 get stuck in locked screen when two or more missed calls or messages shown on locked screen list

    My iphone 5 get stuck in locked screen when two or more missed calls or messages shown on locked screen list

    Hi bhagath1339,
    Welcome to the Apple Support Communities!
    The first troubleshooting steps I would recommend in this situation would be restarting and if the issue continues, resetting the iPhone.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    If the issue continues after restarting and resetting, it may be necessary to restore your iPhone to isolate software versus hardware. Please follow the attached article if you need assistance restoring the device.
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Have a great day,
    Joe

  • When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves

    When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves. It finished backing up one then it went to a "Extracting Software" on the iTunes status bar up top and then it gave me an error saying something along the lines of "There was an error with the server" and back to square 1. Ive been trying since the morning and same problem. Always stuck on the backup, help?

    You may have lost your connection to the apple server or connection with your itunes library.
    1) You will need to shutdown Itunes and disconnect your iphone from the USB cable.
    2) Reconnect your Iphone to the usb cable, wait for the device to be recognised and or drivers to be installed.
    3) once all ok, your itunes should automatically open up/connect (if you have this setting set on), otherwise double click your itunes icon on your desktop.
    4) once all sychronised and connected. go to Summary tab and UPDATE your iphone again.
    Hope this works for you, as this happend to me and tried the above steps and wala!!! all good.
    If the above still fails, restart your pc/apple and turn off/on your modem and then try again.
    this normally happens if your connection from your device to the itunes hangs or looses its connection, or have a bad connection to the internet / apple server.
    in windows the RPC Locator is normally the cause of this, in apple i have no idea (as im not an apply user).
    Give it a shot!
    if this helps you and works ...why not rep/like my response up!

  • Everything is updated!!  iPhone, iPad, iTunes and MacBook Pro...  All I am trying to do is drag content from my iTunes Library to the devices.  iTunes gets stuck EVERY single time!  What usually triggers the Non-Sense is when I am adding a 2nd file!

    Everything is updated!!  iPhone, iPad, iTunes and MacBook Pro...  All I am trying to do is drag content from my iTunes Library to the devices.  iTunes gets stuck EVERY single time!  What usually triggers the Non-Sense is when I am adding a 2nd file!
    Why does iTunes SUCK??
    1) Many items greyed out in the menu bar, for well over 2 years, maybe more!
    2) I Can't drag more than one piece of content from your iTunes library to any device (iPhone, iPad)
    If you do it gets stuck for HOURS and HOURS in "Preparing To Update" and the little activity circle never completes, ever!!
    I used to be able to drag over 1000 tunes, movies, etc. go have breakfast come back and it would all be on my device!!
    Can't do it anymore, one song at a time, maybe an album at a time, or one movie, and that is it!!
    If you do a 2nd item the other items stop loading and never continue!!
    This is so BAD, I don't understand how they don't have this fixed yet!!
    Please tell me I am not the only one!!
    ...and If I am tell me how to fix it!
    Very appreciated,
    Joe

    Everything is updated!!  iPhone, iPad, iTunes and MacBook Pro...  All I am trying to do is drag content from my iTunes Library to the devices.  iTunes gets stuck EVERY single time!  What usually triggers the Non-Sense is when I am adding a 2nd file!
    Why does iTunes SUCK??
    1) Many items greyed out in the menu bar, for well over 2 years, maybe more!
    2) I Can't drag more than one piece of content from your iTunes library to any device (iPhone, iPad)
    If you do it gets stuck for HOURS and HOURS in "Preparing To Update" and the little activity circle never completes, ever!!
    I used to be able to drag over 1000 tunes, movies, etc. go have breakfast come back and it would all be on my device!!
    Can't do it anymore, one song at a time, maybe an album at a time, or one movie, and that is it!!
    If you do a 2nd item the other items stop loading and never continue!!
    This is so BAD, I don't understand how they don't have this fixed yet!!
    Please tell me I am not the only one!!
    ...and If I am tell me how to fix it!
    Very appreciated,
    Joe

  • I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    Maybe this might help.
    http://support.apple.com/kb/TS2570

  • Images get stuck in full screen mode

    In Lightroom, images get stuck in full screen mode, i.e. won't go back to develop or grid mode.  Please help!!

    In Lightroom, images get stuck in full screen mode, i.e. won't go back to develop or grid mode.  Please help!!

  • Lightroom 5.4 is getting stuck in full screen mode. I need to force-quit the app in order to re-start and use again. How can I fix this?

    Lightroom 5.4 is getting stuck in full screen mode. I need to force-quit the app in order to re-start and use again. How can I fix this?
    I am using Mac osX 10.9.2
    I can see that I am not the only one with this problem.

    LOL... this is what I just had to look up... it's not exactly clear or apparent, is it?
    When in Full screen mode.. just press Command-F. Voila!

  • I bought an Ipod touch Used, I connected to my PC and I wanted to restore it, but the restoration could not be completed, since my PC does not recognize my iPod or iTunes. On the iPod screen displays an image that says I need to connect the device to iTun

    I bought an Ipod touch Used, I connected to my PC and I wanted to restore it, but the restoration could not be completed, since my PC does not recognize my iPod or iTunes. On the iPod screen displays an image thatsays I need to connect the device to iTunes.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Photoshop touch gets stuck on load screen on samsung grand, neo, core and most of the samsung phones

    photoshop touch gets stuck on load screen on samsung grand, neo, core and most of the samsung phones

    Hi,
    which version are you using of the app?
    Does it help to set the phone in flight mode?
    Thanks,
    Ignacio

  • Just got a iMac love it but have had problem with iTunes gets stuck at m with syncing its stuck at "waiting to copy" any ideas

    Just got imac love it but have an issue with itunes gets stuck "waiting to copy" do I really need to return phone to orginal setting?

    Remove the song in question from the sync list and see if the rectifies the problem.
    If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

  • ITunes gets stuck at the end of songs

    I just switched from a Powerbook G4 to a MacBook.
    iTunes worked fine on the G4, but on my MacBook running 10.4.8, iTunes 7.0.2 has a problem:
    About every 10 or 20 songs, iTunes gets stuck one second before the end of the song (or podcast or video podcast). I need to manually Pause it and Play it again and all is fine until it gets stuck again down the line.
    MacBook   Mac OS X (10.4.8)   iTunes 7.0.2

    Presnently experiencing this 'last second' glitch downlaoding songs from a CD. The first CD transferred okay. The second CD will not import beyond the last second of any – first, second, middle, last – selected song. FORCE QUIT , eject CD, and reinserting the CD does not change the issue.

  • HP CP4025 getting stuck on loading screen

    I have an HP CP4025 Color Laserjet printer and when i try starting it up it will get stuck on the screen with the following info on it:
    6/6 (On the Left Side)
    HP Animated Icon
    A/F (On the Right Side)
    The 3 lights right below it blink in order from left to right.
    I suspect it is a firmware issue but i have no way of loading new firmware from the website since the computer it is USB connected to cannot recognize it as being connected. I have tried googling this problem but cannot find anything even close to what might be causing this issue or how to resolve it. Thank you for your time and any help would be very appreciated.

    Did you ever figure this out? I'm having this issue also!

  • When syncing to my PC iTunes gets stuck at step 7 of 7 with "waiting for items to copy" - do you know why?

    when syncing ipad2 to my PC iTunes gets stuck at step 7 of 7 with "waiting for items to copy" - does anyone you know why?  The rest of the sync seems okay

    i don't know why it happens. but i know how frustrating it can be. the same thing happened to me. i posted a few inquiries in different apple forums and didn't get any ideas of how to fix it. i did however find a solution on my own.
    i found that if i did a "restore my ipad" that it fixed it. i was hesitant at first because i was afraid of loosing valuable information. but much to my relief i didn't loose any thing. other than an hour of my time.
    this seemed to fixed my problem of being stuck on "waiting for items to copy". my ipad now syncs both wired and wirelessly without any hang ups. however i would suggest that if you are syncing a large amount of data (movies for example) that you do it wired and not wirelessly. i found that it takes a lot longer to sync movies wirelessly.
    good luck

Maybe you are looking for