ITunes Gift Card Balance Mess Up

So I recently just put in this $10 ITunes gift card.. I was attending on to BUY something for $10. Well turns out I inputted it in and my balanced showed up to $4.66. Why is that? I spent $10 for only $4? Before I put in this gift card I got from Visa. It was a Visa Prepaid card for 25. I spent practically all of it. I had NO CLUE what my balance was before I put in the ITunes gift card.. Please help I want my full $10.

Click here and ask the iTunes Store staff for assistance.
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