ITunes Gift Card went on incorrect iTunes account, can iTunes fix this?

I share an iTunes account with my niece and she accidentally loaded the incorrect iTunes account on her phone. So when she loaded her new cards they went to my other account. Can iTunes switch this?

Click here and ask the iTunes Store staff to put it back onto the card; they'll only do this if none of the balance has been spent.
(108070)

Similar Messages

I can't access my gmail or hotmail on my phone. I had to change the passwords on the computer today. I went in through settings on my phone and changed the passwords but it still says they are incorrect. How can I fix this???

I can't access my gmail or hotmail on my phone. I had to change the passwords on the computer today. I went in through settings on my phone and changed the passwords but it still says they are incorrect. How can I fix this???

For gmail you could try unlocking your account here: https://accounts.google.com/b/0/DisplayUnlockCaptcha. Don't know about hotmail.

I get error 5002 when trying to redeem gift cards , what do I need to do to fix this.

I get error 5002 when trying to redeem gift cards, what can I do to fix this?

http://store.apple.com/us
I have been trying to fix this myself and just found a way tonight. This started happening after I downloaded a new version. I tried several other approaches and was unsuccessful until I was directed to the support website. I searched for 5002 error. I chose specific conditions and alert message. Then chose "Error 5002" which gave a little detail.
Basically I had to go to the above site and change my password and some other account information. It didn't work when I tried in my actual ITUNES application. I think because my account was so old and they upgraded some security items like stronger passwords etc., so the old stuff was no longer good enough. I have now redeemed two gift cards. I hope it helps.

I can't remember my answers to my security questions, and I realized that my backup email was incorrect! How can I fix this?

When I went to hit the button to send my awnsers to my backup email, I noticed that I spelled it wrong! I need to awnser my security questions to buy music & apps.

account security
Please call apple @ 1-800-694-7466
ask for the account security team
you may want to add a credit card to iTunes before calling
for a way to verify your identity.
Peace, Clyde

HT1918 How can I see account CREDITS on my itunes account? I want to confirm that a gift card went through a month ago.

How can I see account CREDITS on my itunes account? I want to confirm that a gift card went through a month ago.

It's not currently possible to see a list of cards that you've redeemed onto your account - you can try contacting iTunes Support but I'm not sure that they'll be able to tell you either : http://www.apple.com/support/itunes/contact/ , then click on Contact iTunes Store Support on the right-hand side of the page

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

Hi, in my case It did not use the balance first. I had balance but it used my credit card. Do I have to sign in Itunes first? Thanks.

I made a mistake and bought a itunes gift card from canada and my account is from usa

i made a mistake and bought a itunes gift card from canada and my account is from usa

Move to Canada.
Get a mailing address and a credit card.
Change your Apple ID to the Canadian store.
Enjoy your card and some poutine.

I buy an itunes gift card from apple store u.s but code of this card is not active

I buy an itunes gift card from apple store u.s but code of this card is not active. it's means when i inter code of this card for redeem it doesn't work and says your code is incorrect.

What's the actual error message that you are getting, that the card hasn't been activated or that the code is invalid ?
If invalid code (and your iTunes account has a US billing address on your account ; all gift cards are country-specific) and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
You can also use that link to contact Support if the card hasn't been activated.

ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records

I uploaded the giftcard money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?

If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I m login in th my iphone in the itune ti download something after entering cc details its asking about something itune gift card secure code...i am not getting this..where can i get this code in order to dowanload frm itune...

i m login in th my iphone in the itune ti download something after entering cc details its asking about something itune gift card secure code...i am not getting this..where can i get this code in order to dowanload frm itune...

Meen0902 wrote:
... after entering cc details its asking about something itune gift card secure code...i
Try the 3 or 4 digit code on the back of your Credit Card....

HT5622 My itunes account keeps saying payment info required ( in dutch Betaalinformatie vereist ) how can i fixe this because i have otunes store credit bought with a itunes store card..

My itunes account keeps saying payment info required ( in dutch Betaalinformatie vereist ) how can i fixe this because i have otunes store credit bought with a itunes store card..

Create an Account Without a Credit Card:
http://support.apple.com/kb/HT2534
Apple ID FAQ
http://support.apple.com/kb/HE37

HT2534 I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

I was previously using itune gift cards to purchase music. Now, it requering to enter billing information and i don't want to have a credit card on the sytem. How can I bypass this billing/credit card requirement?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I entered my gift card under the wrong email account. How can I change it?

I entered my gift card under the wrong email account. How can I change it? It is really hard getting support from iTunes. It keeps throwing me back to Apple.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards.

ITunes Gift Card went on incorrect iTunes account, can iTunes fix this?

Similar Messages

Maybe you are looking for