Itunes gift card wont work

i tried putting the gift card code into my ipod and it keeps saying that its an invalid code, even though i put it in the EXACT way that it is on the card.

Inactive gift cards are cards that were bought at the store but were not activated or improperly activated at the time of purchase. This means that if the card was "swiped" incorrectly, not swiped at all or swiped multiple times, the card becomes inactive. This is because the cards are sent to the retail stores without any value and "swiping" the card places the value amount of your purchase on the card.
iTunes does not send out replacement codes for inactive gift cards without receipts. You will need to provide them a proof of purchase before this is activated as the cards are sent to the retail stores without any value (inactive). However, they do have holiday exceptions (around december to mid-january) that allows them to activate cards even without a proof of purchase.
Since gift cards never expire, you might want to keep the gift card until december if you're still interested in using it. Just a thought.

Similar Messages

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    Hey
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    If the error message you are receiving is that your iTunes Gift Card in inactive, you should contact iTunes Store Customer Support via the Contact Support link on the lower-left side of the iTunes support page and include attached digital photos or scanned images of the sales receipt and both sides of the gift card.

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    Yeah, that won't work, I guess the gift-giver didn't read the fine print
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    Take a look here:
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    Hello,
    Thank you for using the Apple Discussion Board!
    In rare occasions gift cards are not activated when you purchase them. You will need to email iTunes Store Department to get this resolved. This can be done by visiting the following URL: http://www.apple.com/support/itunes/store/browser/
    They will get back to you within 48 hours.
    Cheers,

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    Click here and fill out the form for assistance.
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  • U.S.-purchased iTunes gift card not working on Canadian-purchased iPad - why????

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    Found my answer - thanks.

  • Gift Card Wont Work in USA - How do i Give gift to USA Friend?

    hello
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    Brooke5000@ wrote:
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    iTunes Gift Cards are only Valid in Country of Issue.

  • I can't get my Itunes gift card to work.

    I bought a $15 gift card to use for my iphone and I can not get it to work.

    When/how is it not working, when trying to redeem it or when trying to buy things with it ?
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    If it's a different problem ... ?

  • My Gift Card Wont Work

    I redeemed a gift card on the iTunes store and it shows that it worked. But whenever I go to buy something on the iTunes store its says I need to use a credit card. My credit is still shown in the top right corner of the store as $15.00 but I can't use it. Please if you know how to fix this, tell me.

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  • ITunes gift card not working? HELP!

    Hello,
    i bought a £15 gift card today and i have tried entering my code EXACTLY on my iPhone and i tried doing it on my laptop aswell..
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    Message was edited by: Darren Reeder

    Are you entering in the code under the scratchoff coating?
    http://support.apple.com/kb/HT1574
    If you are, this may help:
    http://support.apple.com/kb/TS1292
    If not, there are instructions on that page for contacting the iTunes Store for further assistance.
    Regards.

  • Gift Card wont work

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  • HT2693 I bought an itunes gift card but when i try to redeem my account it says invalid code. I put in the code perfectly but its still not working. The shop wont take it back either, What should i do?

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    iTunes Store: Invalid, inactive, or illegible codes

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    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

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