ITunes gift cards - how do you use them in the volume license store?

I am the IT admin at a K12 institution. I have two major issues.
First, I used my personal email address as the administrative user for the volume licensing program. Even though that account is used as an ADMINISTRATOR for the volume licensing program, I can't sign into the volume license store with it, because it's associated with the iTunes store. So I have a secondary email address. I tried adding that as a facilitator, but that can't be used because "it's associated with the iTunes store". I don't remember creating an account with that address, and I'm certain I've never used it to purchase anything. I can't delete it because Apple doesn't provide a way to do that.
Down to the 1st question: Is there any way to reassociate one of my two exisiting accounts as a volume license facilitator?
Second, I have a pile of iTunes gift cards that are supposed to be used for volume license purchases. When I tried to redeem the codes, it rejected them asking to have them entered in the iTunes store, which completely defeats the purpose of trying to buy volume licenses. Why would it reject money if it's on one piece of plastic instead of another?
Setting up these iPads has been a nightmare. Any help would be appreciated.

You need to call Apple at 800.MY.APPLE when the computerized voice asks why you are calling say Enterprise, that will get you to the Education / Enterprise division of Apple and they will be able to help you sort this out.

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Hi, i redeemed an itune gift card, how to i use it to purchase from itune store, my balance is 15e

hi, i redeemed an itune gift card, how to i use it to purchase from itune store, my balance is 15e

Find the item that you want to buy and click on its price to buy it - as long as you are buying for yourself (you can't use your balance for gifting) then your balance should be automatically used.

HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix

I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found. I have used the gift card previously with no issue. How do I fix it?

Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
If they don't appear in that link then have you got them on, for example, an external drive ?

HT201209 I haven't used up the complete amount on my iTunes gift card, how do I access the rest of my balance?

I haven't used up the complete amount on my iTunes gift card, how do I access the rest of my balance?

Access it in what way ? If you still have a balance then it should be on your account and you should be able to use it on your next purchase (though you can't use a balance for gifting items).

Hi I have itunes UK on my lap top and my daughter has been bought an Itunes USA gift card how can I use this please?

Hi I have itunes UK on my lap top and my daughter has been bought an Itunes USA gift card how can I use this please?

Gift cards can only be used in the country in which they are purchased - so in order to use a US gift card you would need to have a US iTunes account.

How do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?

jen19 wrote:
how do you pay for apps with credit on your account from an itunes gift card that has already been redreemed and the credit id on the account?
Just buy something.

When your scratching your itunes gift card code and you scratch off the last two how do you find out what they were

when your scratching your itunes gift card code and you scratch off the last two how do you find out what they were

Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292

Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

Hey. I have received an iTunes gift card, so I was all excited, punching the code into the "redeem" option on iTunes on my iPad2; however, I kept on getting the alert, "This is not recognised as a valid code". It is very legible, though. How come?

The obvious answer I think is that maybe you are not entering the letters and numbers correctly. I almost never get it right the first time when I use a gift card.
Try entering the code again - slowly and methodically. If it still doesn't work - look here for help.
http://support.apple.com/kb/TS1292
One final thought - if you are using a gift card that was purchased in another country - say like you have a Canada gift card and you live in the U.S. - that card will not work in the U.S. iTunes store.

What do I do with iTunes gift cards if I am using Family sharing?

My wife and I just purchased new iPhone. We both have iTunes gift cards but want to use Family sharing. What do we do with the iTunes cards?

Thank you for your response, but the gift card has been redeemed already on my account. I am the family organizer with a gift card balance already.
and only YOU can use that gift card balance...
However, as the family organizer with a gift card balance, my daughter made a purchase and it was processed against my credit card, instead of my gift card balance. I think it's a glitch with family share. I see that I am not the only one with this problem.
This is how FamilySharing with Gift Cards is supposed to work.
Using gift cards in Family Sharing will charge against a gift card ONLY for purchases against that specific account.
You redeemed the gift card you you account so only purchases YOU make will go against that gift card.
If your daughter redeems a gift card, any purchases she makes will go against that gift card.
-> How iTunes Store purchases are billed - Apple Support
"How are Family Sharing purchases billed?
When you initiate a new purchase, it will be billed directly to the family organizer's account, unless you have gift or store credit. First, your store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. iTunes Store credit on your account isn't shared with other family members. So if the family organizer has a $50 credit on their account and another family member initiates a purchase, it won't deduct from the organizer's iTunes Store credit, but will bill the organizer's credit or debit card."

HT2534 i want to set up my apple id but it ask for the gift card but i dont use them

I want to set up my Apple ID for my phone but it ask for the Gift Card but I dont use them ? what do I do ?

If you are trying to create an Apple ID without using a credit card, you have to follow the directions in the article you were reading (http://support.apple.com/kb/HT2534) exactly. Note that you have to start by downloading and installing any free app, then create the ID. You shouldn't be asked for a Gift Card to create the ID.

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

HT5035 i have a itunes gift card how can i find the balance on my card?

i have a itunes gift card how can i find the balance on my card?

If the value of the card isn't printed on it and you don't have the purchase receipt, the only way to determine the value of the card is by redeeming it. If you have already redeemed it, then the card is now valueless. The credit balance is carried in your iTunes Store account and will be displayed in iTunes next to your Apple ID when you're signed into the iTunes Store, or on an iOS device at the bottom of the screen in the App Store or iTunes Store apps.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.

I have been give a british pound sterling gift card, and want to use it in the US. How do I do this?

I have been give a british pound sterling gift card, and want to use it in the US. How do I do this?

Sorry... but... iTunes Gift Cards are only Valid in Country of issue.

How do I use the apple gift cards in passbook for a purchase in the apple online store.

How do I use the apple gift cards in passbook for a purchase in the apple online store.

Hi Ron2002,
Click this link and redeem your Apple Store Gift Card:
http://store.apple.com/us/browse/home/giftcards/redeem
Be sure to sign to your Apple ID.
Cheers!

HT203200 I can not complete buy the application, i have enough account in my itunes gift card, how is that possible and how to resolve it, thanks.

When i try to buy the coins and gold in diamond dash games, I can not purchase and they ask me to contact iTunes support to complete the pruchased. i have enough credit in my iTunes gift card, how to resolve this...thanks

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

ITunes gift cards - how do you use them in the volume license store?

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