Itunes gift cards troubleshooting (HELP!)

does anyone have any idea how i can rectify the errors i encountered when trying to download two albums from iTunes with a gift card? i was not able to use the music, yet the amount of the purchase was still deducted from my gift card. i cannot find any way of contacting a person from apple to help me with this. any help would be appreciated. thanks.

if the amount was already subtracted then itunes knows you bought them. so here is what you do:
Open itunes
in the store menu at the top of itunes click "check for purchases".
after you enter your account password for the itunes store itunes should start downloading any music you haven't received yet.

Similar Messages

  • HT201209 i can't reedem my itunes gift card please help me

    i can't reedem my itunes gift card please help me

    What happens when you try to redeem it ? Are you getting any error messages ?
    Depending upon what the problem is, if this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • Using iTunes gift cards - please help me

    I hope I am thinking right by saying that I can use an itunes gift card on my itunes store - i do have an account UK but i dont have a credit card. The account (itunes) was opened choosing the NONE option when I downloaded my first free app.
    If I were to buy gift cards using cash/debit card from stores do you think I will be able to use them?
    This solves a BIG problem!
    Cheers guys

    The only iTunes gift cards you could use would have to be purchased in the UK and you have to have a mailing address there as well to be able to set an account to be able to purchase any content.

  • Sick and tired of all the problems with itunes gift card codes.HELP me get this thing to exectp the stupid code!!!

    Stop this insanity!! These gift card problems need to be sorted out or we are done with itunes all together.

    Stop this insanity!!
    You're not talking directly to Apple folks here, nord. We're a user-to-user troubleshooting forum.
    If you want to guarantee that an Apple person hears you, you could try using the iTunes product feedback form. Here's a link to that:
    http://www.apple.com/feedback/itunesapp.html
    Just checking (while you're here) ... have you contacted the iTunes Store about your particular gift card issue, as per the following document?
    iTunes Store: Invalid, inactive, or illegible codes
    ... or are you having a different sort of trouble with your gift card?

  • HT2736 Unable to figure ou ho to purchase music by usng redeemed iTunes gift card. Help!

    Hi, I've redeemed m iTunes gift voucher but can't figure out how to purchase music by using that voucher. Every time I r the download I get asked to verify credit card details. What am I doing wrong?

    If you just changed your accounting details, you will be asked that.

  • ITunes Gift Card Fraud Help

    Hello,
    I recently was trying to access my $100 Apple iTunes Store Back to School code, that they sent me via e-mail.   I still have a copy of the e-mail to my account.  However, when I tried to use the code, there was a message that the code had already been redeemed.  I know that I personally have not used it and no one else had access to the code.  I was wondering is there any way to get the balance back?
    Thank you!

    Click here and ask the iTunes Store staff for assistance.
    (106678)

  • Please help me find where I can check my itunes gift card balance

    Maybe I am going blind, but I only see where you can check apple gift card. But nothing for itunes gift card. Help please.

    pianoorlando wrote:
    Wow, that stinks. I can't imagine receiving a $50 gift certificate to Sears, using it once to purchase a $5 item, and the cashier telling me "Thank you for your business, but we will have to keep the remaining $45 here at the store".
    I can understand Apple's reasoning for doing this though.
    Thanks for your help.
    The problem is that physical retail outlets only handle physical merchandise. The iTunes store deals in digital media that is largely under control by a third party. While the difference only appears minor, it is not. When you buy something from a store, it is not tied to a account like it is on iTunes. This is the case with every other media store - they don't allow reselling of gift cards.

  • Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstorepls help

    Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstore...pls help as im only a teenager and have no credit credit and my parents dont trust me with theres and they dont care about the fact that you can set up a password/.... PLEASE SOMEONE HELP I WILL BE SO GRATEFUL... And i would really like to get the iphone 4 but if there is no way of etting apps without your credit number then i would have to get a samsung galaxy s3 maybe ...

    You can set up an Apple ID without a credit card.
    Create iTunes Store account without credit card - Support - Apple - http://support.apple.com/kb/ht2534

  • Hi can some one help me..i dont know how to use my itunes gift card.

    hi,
    i need help on how to use the itunes gift card on the itunes store..i only have my credit card on file and i am trying to add it to my account but theres no where that its says i can add a gift card..can someone please help me w/this.
    thanks,
    veronica

    http://www.apple.com/itunes/
    Go there and scroll all the way down to the bottom. At the links at the very bottom, all the way to the right, there will be a link under 'iTunes Store' that says 'Redeem iTunes Giftcards'
    Hope that helps

  • I have recently purchased an iTunes gift card to make purchases in my favorite game but for some reason I can't make in app purchases. Someone said that I have to have a credit card but I don't want one of those. Can someone help?

    I bought an iTunes gift card to purchase certain things in my favorite app. Well when I try to buy things inside the game it does not give me the option to approve the purchase and it never shows up. I have reset the app, I have deleted the app and downloaded again, I have turned my ipod off and on, I have made sure all updates are up to date and nothing has changed. I saw a similar question like mine and the answer was that you have to have a credit card linked to your iTunes account to make in app purchases and I was thinking they were right until I talked to a few friends who cancelled their credit cards and took them off of the account and can still make in app purchases so that can't be the issues. Can someone please help me this is driving me crazy I have talked to iTunes support but they weren't much support.

    Not clear what you mean by iTunes help. You can contact iTunes support by:
    Apple - Support - iTunes - Contact Us

  • On my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!

    on my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!

    Maybe:
    How to manage unused iTunes Gift Card and Gift Certificate balances
    Have you tried this to try to reset the security questions.
    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities
    Contact iTunes by:
    Contact iTunes

  • How do I convert my Apple Gift Card to an iTunes Gift Card via e-mail/online? My mother mistakenly purchased an Apple Gift Card for me instead of an iTunes Gift Card. Please help :(

    How do I convert my Apple Gift Card to an iTunes Gift Card via e-mail/online? My mother mistakenly purchased an Apple Gift Card for me instead of an iTunes Gift Card. Please help

    Welcome to Apple Support Communities
    I am not sure there is a way to do that, but if it is possible you need Apple's help. Contact with iTunes Store support -> http://www.apple.com/support/itunes/contact

  • After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

    After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

    Hi godfest,
    Welcome to the Support Communities!
    The articles below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/ht2727
    Cheers,
    - Judy

  • I was initially in the UK apps store and i switched to the USA apps store with an itunes gift card..since then i cannot see my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but can't..HELP

    I was initially in the UK apps store and i switched to the USA apps store with a $15 itunes gift card because my credit card from the UK expired..since the switch i couldn't find my previous purchases in the UK store,, now i'm back in the UK and want to switch back using a £15 itunes gift card but whenever i try to switch, itunes tells me i still have credit on my existing US gift card, meanwhile i only have $0.22 which can't buy anything at the apps store..how dow i clear up the balance and switch to the UK apps store...HELP!!!

    You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?

    I got a $50 iTunes gift card for Christmas that doesn't seem to work. Everytime I enter the code, a box pops up that "Code entered is not valid". Please help me?

    iTunes Store: Invalid, inactive, or illegible codes

Maybe you are looking for

  • Ipod touch 5th gen internal device error

    Hi I purchased an ipod touch 5th gen today and have had no luck getting my music onto it from itunes. Everytime I attempt to sync it either reads "internal device error" or "could not sync with this ipod as it was unable to be read from". I have trie

  • I just updated my Ipod and now it doesn't have youtube. Why?

    Is there something I can do to get youtube back?

  • Flash 11 installed but not detected by websites

    Can any body help?  I'm about to go postal here.  I am really hating Flash!  I'm trying to upgrade our computers because suddenly most websites quite working (saying we needed a newer version of Flash).  So round and round I go trying to get it worki

  • Can't find perl-xml-parser in aur

    But I find this page by google: http://aur.archlinux.org/packages/perl-xml-parser/ Why cant search in aur page?

  • D750 - A joke with name Nikon/Adobe CS 6

    My photographer made the mistake and bought a new Nikon D750. Since a fortnight I have been trying to load this damned NEF into Photoshop. Echt time the message: "Photoshop can't open this file...blablabla..." I have updated ALL things I can do DNG,