Itunes gift cards...

hi
i bought a gift card, i entered the code, bought 2 songs, then wanted to buy a game, and it's like i have no money left on the card. i can see how much is left on left side of my account name but i can't use it! can anybody help me..i sent a email to apple support and i have no answer yet.
thank you, isabelle

I don't really see how you were able to buy a game with the gift card at all, seeing as how if you're in Canada, they don't allow gift cards to be used for anything, even though you can still buy them :S
However, in any case, you can only use gift cards to purchase songs, not apps. i believe it has something to do with legal issues... Not positive though.

Similar Messages

  • How do you add an iTunes Gift Card so that all purchases of any members of a Family Sharing Group can use the credit?

    How can all family members of a Family Sharing Group use a gift card that has been been applied to the iTunes master account? I added a gift card to our master iTunes account for my grandson, and even though he's a family sharing group member, none of the purchases I have approved from his requests have used the gift card credit. A search of the iTunes support site failed to turn up anything that even remotely addresses this topic. It would seem reasonable to assume that any purchase made by any family member should be able to use the gift card credit since all purchases go through the master account, but this does not appear to be the case.

    Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
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    Redeem and use iTunes Gift Cards and content codes - Apple Support

  • How does my child use an existing iTunes gift card now that we have family share?

    My son has a balance on iTunes from a gift card, we have added family sharing to our devices and now we can't seem to use his gift card for his purchases. How do I fix this?

    Regarding your statement about the gift card balance being used if redeemed to the organizers account - http://www.apple.com/feedback.
    Regarding redeeming the gift card to the child's account, it is the same as redeeming to yours.  You have to be signed in to the iTunes store using the child's apple ID, then redeem the gift card there.  If you already redeemed the card on your ID, you won't be able to redeem it again.
    Redeem and use iTunes Gift Cards and content codes - Apple Support

  • How many times can you resend an iTunes Gift Card?

    Tried sending an iTunes gift card to a @facebook account but the recipient hasn't received it.
    Is it possible to send to another of their @facebook accounts and if that also fails then to a conventional account?
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    To use an iTune Gift Card to buy books...
    Open iTunes on your computer and click on the iTunes Store.
    You'll need to be signed in...
    Click on the little House icon in the dark gray bar across the top. (or Shift+Command+H)
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    Then it will show your credit balance in the dark gray bar across the top next to your account name to let you know how much you have to spend.
    Then as you buy books, it'll deduct from the credit balanace.
    There is a distinction between, iTunes Gift Card and Apple Gift Card.
    Apple Gift Card: can be used to purchase Apple hardware and accessories at any Apple Retail Store, the Apple Online Store...
    iTunes Gift Card: To give music, movies, TV shows, apps, books, or anything on the iTunes Store, the App Store, the iBooks Store or the Mac App Store, select an iTunes Gift Card

  • Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstorepls help

    Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstore...pls help as im only a teenager and have no credit credit and my parents dont trust me with theres and they dont care about the fact that you can set up a password/.... PLEASE SOMEONE HELP I WILL BE SO GRATEFUL... And i would really like to get the iphone 4 but if there is no way of etting apps without your credit number then i would have to get a samsung galaxy s3 maybe ...

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    Create iTunes Store account without credit card - Support - Apple - http://support.apple.com/kb/ht2534

  • My ITunes gift card I brought, the Reemdem code had bin wide out so I can no longer see that code what do I do

    My ITunes gift card I brought, the Reemdem code had bin wide out so I can no longer see that code what do I do?

    "bin wide out"?
    If you mean you cannot read the code on the back of the card take it back to the store you purchased it from. If the numbers are not visable because you scratched them out I don't know if the store will replace or refund that. If you can read some of the numbers you could just keep trying a combination of letters and numbers to replace the missing ones. This will take a while depending on how many inputs are missing. You will have to use 0 through 9 and I am guessing A through Z.

  • I can no longer see the account balance on my iTunes gift card.  Why?

    Where can I find the account balance from my iTunes gift card, on my macbook pro, in the iTunes store?

    Thank you responding.  (you're the only response I received).  I did, and was doing, as you suggested.  Before the latest iTunes update, I was able to see my account balance (a whopping $9.98), but can no longer see the amount.  I've tried logging out and back into iTunes to no avail.  Same goes on my iPhone and iPod, and iPad.  The system keeps asking for credit card info, but I'm hesitant to do that.  (That's why we purchase iTunes gift cards, isn't it ?) !
    Anyway, Thank you for your assistance.  Next stop is the local Apple Store and see what the Genus bar can do. !!

  • My girlfriend gave me a $25 iTunes gift card for Christmas, so I switched to the Canada store and spend most of it with .02¢ remaining. *Now I want to switch back to my original store, but I can't.

    My friend gave me a $25 iTunes gift card for Christmas, so I switched to the US store and spend most of it with 11¢ remaining. *Now I want to switch back to my original store, but I can't. iTunes keeps saying "You have a store credit balance; you must spend your balance before you can change stores.*

    You might just have to contact Apple and ask them to remove it (losing it). Usually people clear a balance by buying one song and having the exact remainder charged  to their credit card, but if you don't have a US credit card you cannot do that.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • I bought the wrong gift card. I wanted to buy an itunes gift card but instead I accidentally got Apple store gift card via email. How can I buy an itunes gift card using my apple store gift card?

    I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?

    You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc

  • Hi can some one help me..i dont know how to use my itunes gift card.

    hi,
    i need help on how to use the itunes gift card on the itunes store..i only have my credit card on file and i am trying to add it to my account but theres no where that its says i can add a gift card..can someone please help me w/this.
    thanks,
    veronica

    http://www.apple.com/itunes/
    Go there and scroll all the way down to the bottom. At the links at the very bottom, all the way to the right, there will be a link under 'iTunes Store' that says 'Redeem iTunes Giftcards'
    Hope that helps

  • HT1918 I'm unable to make iTune purchases from my phone using my iTune gift card

    I'm unable to make iTune purchases from my phone using my iTune gift card, the gift card information is entered on the phone and I can see the credit amount.

    I am having the same problem and it is REALLY frustrating.
    Exact setup that you have, COMCAST, PayPal, etc....
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  • I have recently purchased an iTunes gift card to make purchases in my favorite game but for some reason I can't make in app purchases. Someone said that I have to have a credit card but I don't want one of those. Can someone help?

    I bought an iTunes gift card to purchase certain things in my favorite app. Well when I try to buy things inside the game it does not give me the option to approve the purchase and it never shows up. I have reset the app, I have deleted the app and downloaded again, I have turned my ipod off and on, I have made sure all updates are up to date and nothing has changed. I saw a similar question like mine and the answer was that you have to have a credit card linked to your iTunes account to make in app purchases and I was thinking they were right until I talked to a few friends who cancelled their credit cards and took them off of the account and can still make in app purchases so that can't be the issues. Can someone please help me this is driving me crazy I have talked to iTunes support but they weren't much support.

    Not clear what you mean by iTunes help. You can contact iTunes support by:
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  • How do i use my itunes gift card money and not my credit card

    How do i use my itunes gift card money and not my credit card
    My ipod told me that i had to put in a credit card and because of that i put in my moms wit her permission. but the thing is i do not want to use the money on her credit card. i hav a 10 dollar itunes gift card in it already and none of it is used up. i want to use that money
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    Open iTunes on your computer. In the iTunes Store log into your iTunes Store account and view your account. Select Edit Payment Information. In the credit card choices I would choose None. That will remove your Mom's CC info. Next under iTunes Gift Cards and Certificates click the little arrow to redeem your Gift Card. Then follow the instrction to redeem your GC.
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  • HT4059 How do I make ibook purchase with iTunes gift card rather than credit card on account.

    How do I make ibook purchase with iTunes gift card rather than credit card on account.

    go to settings- itunes app store- click appleid and view account - may need password - then under billing info select none.  however it will auto use the gift card regardless first

  • I redeemed a $15 iTunes gift card, but iTunes won't let me download anything. It keeps asking to sign in for billing and I do, but it says security code is invalid on debit card, when it's not. Has anyone experienced this problem?

    Hi. My name is Kim. I was wanting to know if anyone has gone through similar experience. I redeemed a iTunes gift card that was given to me. I'm told by iTunes store to sign in which I do, but then it takes me straight to billing I enter the correct three digit security code, then what happens it tells me invalid Cvv. Could someone please tell me this what does my debit card have to do with my having a redeemed ITunes card to use, and why doesn't let me download my music. I use a iPhone 3GS. Thanks

    Hi Kim ...
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    Apple "verifies" your billing credentials with every transaction.
    what does my debit card have to do with my having a redeemed ITunes card
    If the total purchase price of the media including any applicable taxes or fees exceeds the balance of the redeemed card, then the difference is charged to your debit or credit card account.
    iTUNES STORE - TERMS AND CONDITIONS  <  re taxes and fees
    You don't have to have a credit or debit account setup >  Create an iTunes App Store account without a credit card

  • I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

    I bought an iTunes gift card, reedemed it, and when i try to buy a game it doesn't let me use my credits, but instead I have to buy it using my Visa card?

    What exactly do you see when trying to buy a game, what messages do you get on-screen ?
    If it's an account that you've just created then unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method
    then credit card details will need to be entered before the account can be used to download any item from the store. You should be able to remove the card after entering its details.
    If you are getting a prompt to review the account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

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