ITunes Gift Certificates Non-Redeemable!

I can't figure out where else to ask about this -- but I cannot redeem my gift certificate because when I go to the link at the bottom of the iTunes page I get some terrible janky undefined site.
Try it out for yourselves just incase my computer will load every other page on the internet except for that one. lol.
https://phobos.apple.com/WebObjects/MZFinance.woa/wa/undefined
that is the page I am sent to when clicking on the "redeem gift certificates" link.

I found the problem. This website hates firefox. lol. I used I.E and the link on the page worked fine. I even tried disableing pop up blocking in firefox, but I don't really think that opening iTunes is considered a pop up, and it didn't work anyway.
So there you have it -- if you want to redeem your gift certificates -- I hope you haven't deleted internet explorer out of spite yet, because you'll be sorry.
Thank you for the help though, when the link you posted took me to the same sight I knew it had to be browser incompatibility.
(I appologize profusely for being florida educated and not knowing how to spell ...)

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HT201195 Redeeming an iTunes Gift Certificate in another store

Hey all,
I just sent a frient an iTunes gift certificate for a certain amount of money. However, it turns out my friend has an account associated with the US store, while mine is in another store; so when he tries to redeem it, he gets an error message saying this gift certificate isn't redeemable in his store.
What can I do about this?

iTunes Gift Cards are only Valid in Country of issue
iTunes Gift Options > http://support.apple.com/kb/HT2736

**Selling Itunes Gift Certificate on Ebay after being redeemed and used??**

I recieved an itunes gift certificate via email for 50.00. I have already redeemed it in the itunes store and used it so now there is around 33.00 left on the certificate. Is it possible to sell the remaining amount on Ebay? If when they win and i give them the gift certificate code, will it work for them? Please reply! Thanks!

Why can't your friend use the Gift Certificate?
The below text is from the page http://www.apple.com/support/itunes/store/gift/
"I would like to cancel my gift:
Because your gift is immediately transmitted to your recipient, we are not able to cancel your gift once your order is placed."
iTS customer service is web access only - there is no phone number.
Are you using the correct web page to submit your problem? You can look at http://www.apple.com/support/itunes/store/ and see which option is best for you.
MJ

HT2737 can I redeem a iTunes gift certificate buyed online from the same id apple?

itunes gift certificate are usually used like a gift to send to someone.
but can I buy it with my id apple and use the same for charge my itunes id?
tks for reply

Note that it if you scratched off the coating to expose the redemption code, then no, they won't take it back.

HT201209 how can I buy an iTunes gift certificate for someone living in Colombia?

How do I buy an iTunes gift certificate from US iTunes for someone who lives in Colombia? The fine print on the gift certificate page says it can only be redeemed in a US iTunes store.
Is this true? And if so is there a work around?

OK, I see what point you were trying to make previously. You are talking about the misspelling of the name. That was SO not clear in your post. As you can tell, both roamminggnome and I missed your intent.
If you want to educate people on the common misspelling of the country Colombia, then state your case clearly. You will get a lot further that way. Being condescending about the mistake is not productive, and you won't achieve your goal that way.
That having been said, it seems a bit pointless to bring up a two year old post that has a spelling error in it and then post to it only to call out that error.
This is not an English course - it is a technical user to user forum. We have to put up with egregious spelling errors daily on this site. It is not the place to start a campaign on the proper spelling of the country Colombia. You might want to try to direct that considerable indignation somewhere where it will actually make a difference.
Sorry for the misspelling in my post of the country. I can promise you, I won't make that mistake again.
Cheers,
GB

I do not have a credit card to purchase in the itunes store. I do have an itunes gift certificate. How can I use this card when I do not have a credit card?

I do not have a credit card to get through to the itunes store. I do have an itunes gift certificate. How do I use this if I cannot get through the ID part to redeem my gift card? Thanks

Hi cstafford84,
Thanks for visiting Apple Support Communities.
If you have not logged in to the iTunes Store before, first follow the steps in this article to create your account without providing a credit card:
Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534
Next, use the steps in this article to redeem your gift card:
Redeeming iTunes Gift Cards and download codes
http://support.apple.com/kb/ht1574
All the best,
Jeremy

Can I buy an iTunes gift certificate for someone outside the U.S.?

can I buy an iTunes gift certificate for someone outside the U.S.?

Yes, but they can only be redeemed in the US Store.

Limit to I just recieved this message when trying to email a itunes gift certificate, "This purchase would exceed the maximum Gift Certificate purchase amount for this Apple ID".Why I am limited to gift certificate and not other purchases.?

I just recieved this message when trying to email a itunes gift certificate, "This purchase would exceed the maximum Gift Certificate purchase amount for this Apple ID".Why I am limited to gift certificate and not other purchases.?

Chris CA, 62,910 points. Dang...that's a lot of support. Before I start, let me say Thank You! You need to answer a lot of people's questions to achieve that.
1) You slightly misunderstood my letter through no fault of your own. It was a generic compilation of information submitted by members of this discussion turned into a letter by me for use on the Apple Feedback site. I myself did not receive an e-mail. I actually was prevented from purchasing any more iTunes gift cards at a certain point and was given a cryptic response from the iTunes store that my request could not be processed. It was only after investigation on my part that I found out the reason was the $100 max per 30 day rule. I'd try to find where in the Apple's support site I did find that information...but, well, you are just going to have to trust me. However, others in this discussion stated they received the information in an e-mail. I used that fact in my letter as it seemed to create a less "cumbersome" feedback submission.
2) "Why look for iOS apps?" That's a good very good question! I miswrote. I should have said "OS X apps." That is where iTunes is located on the Feedback Site. Good catch. As you know (62,910 points is a lot of "knowing"), when you submit feedback you must click on the item of which you are going to write. I must be so ramped up for the impending release of the new iPhone that I had iOS on the brain. My bad. :-)
3) In all the time this discussion has been alive (over a year), and in all my googling, I never read about an option to contact iTunes support and ask them to remove this limit from my account. It is too bad you didn't come to this discussion when it started in May of 2011 to offer that piece of advice! Surprisingly, that information wasn't anywhere on the Apple site where I read about the $100/30 day limit. Maybe it is there now. But, it sure wasn't there when I read it. It would have been very helpful.
4) You say "(which they can do and often have done for many people here)." I am curious, what do you mean by "here." Not "here" as in "here in THIS discussion forum." Right? I don't see anyone in this discussion aware of that information and posting it for others to read. By "here" I assume you mean the ENTIRE Apple Support Community. Unfortunately, until you arrived on the scene, none of those from that gigantic "here" came across THIS discussion to share their good fortune and knowledge about removing the $100 limit on iTunes gift card purchases per 30 days.
Well, I think that wraps it up for another day. I am off to iTunes support to get this limit removed from my account.
Adios amigos!
Mr. Luigi

ITunes gift certificates

More a rant than a question :)
I want to buy a relative an album on iTunes. She lives in Italy, I live in the UK. Yet we can only redeem an iTunes gift certificate in the country it was purchased.
Why is this? iTunes is missing a massive market here, though I assume there's some licensing issue. I can buy the album on Amazon and have it sent directly to her, but why not make it downloadable worldwide? Anyone know?..

It is a licensing/copyright issue.
As much as we'd like to think there is a global economy, there isn't when it comes to copyrights.

Transfer songs I purchased w/iTunes gift certificates but loaded on a friend's Mac to my PC

I originally posted this problem in a way that didn't reflect that I bought the iTunes songs that I am trying to transfer from a Mac to a PC, so the post was removed. Please note I am not doing anything illegal. I bought the songs using iTunes gift certificates, but didn't know how to use the iTunes store and know next to nothing about technology, so my friend created a playlist for me on her Mac, it is under her name, but she used my gift certificates to purchase the songs, so I paid for the music. So, here's my problem (and take into account I am not technically savvy). I use my iPod nano every day and have an extensive playlist, but my iPod nano is synched with a friend's Mac and under her account, and she has moved out of the area I live in. I downloaded iTunes for Window (7) onto my PC and opened my own account. How do I transfer my playlist from my iPod nano under my friend's Mac account (and there's no way to contact her) to my PC and my own iTunes account? I was told to first "unsynch" my iPod from her Mac using Senuti or Export on my PC, but I cannot find a free version of either program, and don't want to download a free program from a website that may be unreliable. From there, I'm totally lost. So, I basically want to know if this can be done, because I have to hire a technician at my local Apple store to do this whole process for me (I'm terrified of losing my playlist) and want to keep the costs down (they charge $40 per half hour and money is tight for me). I also want to back up my playlist, and looked into creating a Cloud account, but it says to synch my iPod with Cloud first, and I don't dare to try that on my own, so I guess I'll have to pay for the techs to do it. Is there another way to store my playlist, such as a flash drive? Still, I don't dare to touch anything on my iPod without face-to-face technical support. Any advice would be greatly appreciated.Thank you!

try following the steps in here:
iOS: Syncing your data with iTunes

How can i find out the balance of a itunes gift card without redeeming it?

How can i find out the balance of a itunes gift card without redeeming it??

Hello,
You can get more information regarding to your problem here : http://support.apple.com/kb/ht5035
All the best !

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

If I have an iTunes gift card already redeemed on my account, than how do I buy a song using the money from the gift card instead of charging my credit card?

Hi, in my case It did not use the balance first. I had balance but it used my credit card. Do I have to sign in Itunes first? Thanks.

How do I check my account balance for an itunes gift card I redeemed on my iphone 4?

How do I check my account balance for an itunes gift card I redeemed on my iphone 4?

Welcome to Apple Communities
Go to App Store or iTunes and you can see it at the bottom of the app

Can I use the itune gift card to redeem credits in US appstore to buy in-app staff which is from appstore in other country?

I download a app from appstore in Hong Kong and it did not allow me to buy the in app staff because my payment information is from US and i did not have the credit card from Hong Kong. In case like that everytime I have been reject by the appstore to pay for the in app staff. I want to know if I can buy one of the itune gift card and redeem that in appstore and then pay for the in app staff I want to buy?

Why can't I use an iTunes gift card in Canada to purchase apps for my iTouch?
Inquiries to the iTunes Store have yielded only the following explanation:
"Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card."
What these "laws/restrictions" might be have never been identified.
Can I somehow exchange the giftcards that I have for App gift cards?
There are no "app gift cards". Again, you can only use a credit card to purchase software in the Canadian iTunes Store.
Problem is I don't have a credit card to purchase the apps.
Perhaps you could obtain one of the "prepaid" credit cards some banks offer. If not, then the only way you'll be able to buy apps is to get someone to allow you to use their credit card.

I purchased a 15$ iTunes gift card and redeemed it but then I accidentally reset my iPad, how do I get my 15$ iTunes gift card back

I purchased a 15$ iTunes gift card and redeemed it but never used it and then I accidentally reset my iPad 2 and now when I enter the gift card numbers it says it has already been redeemed! Can anyone please help me out with this

The credit should be on your account.
You shoudl not have to re-enter anything.
It should stay on your account where you can access it from any computer/device with itunes.
Just sign into your account.

ITunes Gift Certificates Non-Redeemable!

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