Itunes giving me a color wheel when clicking on iphone in the side bar.
so recently ive been trying to back up my iphone. when i connect my iphone using a usb direct connect; i go to click on my iphone in the side panel in itunes and i get the color wheel and eventually i have to force quit itunes. ive tried to back up my iphone over the cloud and that doesnt work either. my computer (mac) recognizes my iphone (ie i can transfer photos through iphoto). I also can't get music to transfer or delete music off of the iphone through itunes. i feel as if the phone and itunes arent communicating. bascially anything i try to do through itunes doesnt work.
im running itunes 11.1.5 (5) and its 64 bit on a mac 10.8.3, the iphone is an iphone 5 running ios 7.0.4.
im trying to update due to the security hole in that version but i want to back up before i do it.
im thinking maybe the driver is corrupt? but then i feel that iphoto wouldnt respond if that was the case.
Please help! ive tried reinstalling itunes but that didnt work, also i tried doing an indepth deleting of itunes but osx wont let me delete the itunes application. ive looked all over these forums and cannot find any info on this...
Is your iTunes up to date, it is now 10.7, click the iTunes button at the top of this page if you need the new version.
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iTunes has not had a sidebar for over a year. You can see one (as iTunes 10 used to show) by doing View > Show Sidebar from iTunes' menu.
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You can check the Properties of a bookmark via the right-click context menu in the side bar (Ctrl+B; Cmd+B on Mac).<br />
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ErinGillaim wrote:
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Bucktr09:
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On you iPhone, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
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Now do a Soft reset of your iPhone:
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