Itunes greyed out; can't play on computer
Got a new computer. Went to iTunes and discovered my purchased tunes were in bold. I could see all imported tunes on my ipod but they were greyed out. Did a little research and discovered this is to prevent music pirating but there is a work around for legitimate purposes. So I transferred all the music from my ipod to my PC. (I dragged the ipod music folders into the Windows Media Player). I played a couple of them and it seemed all was going well. then I went to iTunes to see what was going on there. I couldn't find any music, purchased or imported without going to the ipod. All the songs were there but greyed out. Now I can't even play them on the computer. I get a message," Window Media Player cannot find the file." As it stands now I can't do anything with my music on iTunes ( play, move songs, create playlist, etc) or on my computer. Fortunately I didn't screw up my ipod, but of course I can't rearrange anything on it without first doing it on iTunes and the syncing.
Any help here?
Troubleshooting songs and audiobooks that won't play on the iPod.
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Please follow the mentioned steps:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
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right-click the playlist name -> select +copy to play order+. -> sync. -
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Hi,
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