ITunes had to shut down half way through iPad iOS download now its stopped working

My iPad now has a black screen with white apple logo - it won't respond to anything and iTunes doesn't find it.  This is ever since halfway through updating its iOS to 7.0.2, I tunes had a problem and had to shut down.  Can anyone help please please

Hey Tom Taylor2,
Thanks for the question. I understand you are experiencing issues updating your iPad to iOS 7. If you have not already done so, you may want to restart or reset the iPad:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPad with iTunes in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.

Similar Messages

  • I was updating my iphone, but my computer shut down half way through restoring my old settings. When I turned my computer back on, i tried to continue with the restore but the original backup i was trying to use wasn't there anymore, it had been replaced.

    I was updating my iphone, but my computer shut down half way through restoring my old settings. When I turned my computer back on, i tried to continue with the restore but the original backup i was trying to use wasn't there anymore, it had been replaced.

    Try resetting the SMC.
    MacBook and MacBook Pro with a battery you can remove
    Shut down the computer.
    Disconnect the MagSafe power adapter from the computer, if it's connected.
    Remove the battery.
    Press and hold the power button for 5 seconds.
    Release the power button.
    Reconnect the battery and MagSafe power adapter.
    Press the power button to turn on the computer
    To reset the SMC on newer Mac portables with a battery you cannot remove
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer.  
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

  • My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?

    My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?

    Hi daveormond,
    I'm sorry to hear you are having these issues with your iMac. If you continue to have issues with your Mac shutting down part way through the boot up process, you may find the troubleshooting steps outlined in the following articles helpful (given your description, it sounds like it could be either issue, or a combination of both):
    Mac OS X: Gray screen appears during startup - Apple Support
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
    Regards,
    - Brenden

  • HT1725 I just spent 15 dollars on a movie and my wifi shut off half way through the downloading process and now when i look in "purcheased" it's not there.

    I just spent 15 dollars on a movie and my wifi shut off half way through the downloading process and now when i look in "purcheased" it's not there, is there anyway I can get back to downloading my movie ?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • I rented a movie via Itunes on  my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. Will I still be charged?

    I rented a movie via Itunes on  my PC but half-way through the download recieved a "An unknown error has occured (-50)" notification. This is not my first rental, and I have verified my network and all connections to be good. I have rebooted Itunes and resumed the download of the movie only to receive the same error code. Has the movie file been corrupted? Can I recover the rental even though the time has elapsed? Will I be charged?

    Did you figure this out?  I haven't rented a movie in this new iTunes yet and saw one tonight I wanted to rent.  Same fricken thing is happening to me.  I hate this new iTunes, and I really hate that there are problems like this....why the heck do they have to fix something that isn't broken and break it?  This just really stinks.

  • C410b photosmart premium keeps shutting down part way through printing off pdf documents

    my new c410b photosmart premium keeps shutting down mid way through printing pdf documents
    then powers back up with an error message on the display about being shut off inproperly

    Here are a couple of ideas:
    1. (my favorite) - connect the printer to the router with an Ethernet cable for virtually the same functionality, more speed and fewer connectivity issues.
    2. Reset by turning the printer off, holding # and 6 keys while and for a few seconds after turning it back on.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HT4623 itunes usb pic on phone half way through ios update

    itunes usb pic on phone half way through ios update and stuck like it.. any help please?

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..

  • I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

    I have many songs on my iphone that play half way through and then the sound just stops, when I look at my phone the song is still playing, just no sound. Any help on how I can fix this?

    Could be a defective SIM.  Try a new one from your carrier.

  • I have some problem .i update my iphone3gs software .software downloaded now its not working .warning select network connect to itunes ..please help me

    I have some problem .i update my iphone3gs software .software downloaded now its not working .warning select network connect to itunes ..please help me

    please help me ?

  • Itunes match, when it's half way through matching, can it be stopped

    Hi
    I've started to install itunes match on my Desktop this morning, at lunchtime, it was a quarter of the way through, if it hasn't finished by tonight, can I turn my PC off, and then it'll resume next time I turn on the PC, or does it have to finish first.

    During the matching or uploading part you mean? If it's the uploading part then the answer is yes. That's what I did last year. It took me close to three weeks back then to get my whole catalog matched & uploaded and I couldn't leave the computer switched on so I shut it down during daytime and let it run when I was at home. 
    When you restart the process each time you see that fewer songs get uploaded than with the previous run.

  • Why I can't download itunes? it only go half way through.i need help!

    itunesSetup.exe only go halfway through when i download this file.i need help

    Try posting in the iTunes forum since you have an iTunes problem and not an iPod problem.

  • Bought a movie on itunes, it will only play half way through on my new macbook air

    please help me! i just got a new macbook air for xmas and i had a 50$ giftcard for itunes. i bought a movie and started to watch it and it only plays halfway through. i've tried to fix it, but nothing works.

    contact iTunes support.

  • Macbook Retina 2012, shutting off half way through startup

    My very new (3 week old) macbook starts up, I hear the tone then I get 1/3rd of the way with the progress indicatior, then the pinwheel comes on and after that the screen goes black. I have tried a different power supply, resetting the SCM and the PRAM. The startup tone is now louder (not suprisingly), but no chnage.
    Thanks in advance for your advice !

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Trying to uninstall and reinstall iTunes on Windows 7, but half way through getting error message saying the older version could not be removed. I have uninstalled everything that goes along with it

    I also get a message saying:
    the feature you are trying to use is on a network that is unavailable. Click OK to try again or enter an alternate path to a folder containing the insallation package "iTunes.msi" in the box below
    When I click OK, get a message daying:
    (file name) cannot be found Verify that you have access to this location and try again or try to find the installation package "iTunes.msi" in a folder from which you can install the product iTunes
    I have no idea what to do!! Any help??

    the feature you are trying to use is on a network that is unavailable. Click OK to try again or enter an alternate path to a folder containing the insallation package "iTunes.msi" in the box below
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Itunes purchased music cuts out half way through a song.

    Hello. I recently purchased two albums off the Itunes store and found that in some tracks the music completely "cuts-out". About 30 seconds of the song plays, then the rest of the track is silent. It happens on both Itunes and on my Ipod. I haven't a clue what to do. Any help would be appreciated. Thanks.

    It worked, Thanks!

Maybe you are looking for