ITunes had to shut down half way through iPad iOS download now its stopped working
My iPad now has a black screen with white apple logo - it won't respond to anything and iTunes doesn't find it. This is ever since halfway through updating its iOS to 7.0.2, I tunes had a problem and had to shut down. Can anyone help please please
Hey Tom Taylor2,
Thanks for the question. I understand you are experiencing issues updating your iPad to iOS 7. If you have not already done so, you may want to restart or reset the iPad:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPad with iTunes in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
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