ITunes hangs as soon as iPad/iPhone is connected

I have just upgraded to the latest version of iTune and since upgrading iTunes now hangs as soon as I connect my iPhone or iPad.
Version 10.3 worked fine, but I upgraded to 10.5 in order to download the new version of iOS, but since doing this iTunes hangs as soon as I plug in either of my devices.
The device appears iTunes, but then the window stops responding and clicking on anything in the window has no effect.
I have tried uninstalling and reinstalling iTunes and the mobile support, trying different USB ports, cables etc. to no avail.
Apple appear to have no way of contacting them without paying. So any ideas would be appreciated.

Have you tried uninstalling and reinstalling following all the steps listed in the Apple Support article? There are 6 components that need to be uninstalled before dowloading a new version of iTunes.
The link for the article can be found here:
http://support.apple.com/kb/HT1923

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Itunes Hangs as soon as iPad or iPhone connected

I am running OS X 10.9.3 on a MacBook Air with Itunes 11.2.2 (3). iTunes runs quite happily until i plug my iPad in. The iPad is identified and then iTunes hangs. I have disabled automatic synching but I am at a loss as to what to try next. I powered off my iPad and retarted iTunes, in then promptly connected to my iPhone via WiFi and hung. The hangs are during the initail connection and the synch/back-up never starts.

Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

My iPad/iPhone wont connect to iTunes please help

My iPad/iPhone wont connect to iTunes please help...im trying to sync both but its not connecting to iTunes and id like to update my music library

Hello there, gretchenkemp95.
The following Knowledge Base articles offer up some great, in-depth steps for troubleshooting your iOS device not being recognized:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1386 During iTunes update on my pc, my iPhone was connected to pc via usb & was syncing, suddenly my iPhone stopped connecting to wifi and cannot activate. I cannot access iPhone data as it says connect to iTunes to activate but cannot connect

During iTunes update on my pc, my iPhone was connected to pc via usb & was syncing, suddenly my iPhone stopped connecting to wifi and cannot activate. I cannot access iPhone data as it says connect to iTunes to activate but cannot connect. How do i connect to iTunes to activate iPhone as iPhone cannot connect to WiFi or any other network
Please how do i reactivate iPhone?

Hello DadiPrince,
The following article contains information beneficial to getting your iPhone back into normal working order.
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Resolution
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Applefor assistance.
All the best,
Allen

Just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?

just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?

Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
 Cheers, Tom

My Mac won't update itunes to 11.1, so my iphone wont connect to itunes

My Mac won't update itunes to 11.1, so my iphone wont connect to itunes

Sorry to hear that.
If you have a question, then explain your issue in far greater detail and ask it.

My husband and I have separate iTunes accounts and multiple devices (iPads, iPhones, iPods etc) how do we share our music and apps between our devices if we have different iTunes accounts.

Help! My husband and I have multiple devices (iPad, iPhone, iPod ) that we we have linked to individual iTunes accounts ie he has his account with iPad, iPhone, PC and iPod linked/sync and I have my account with iPhone, iPad, iPad mini, PC etc.. How do we share our music and apps across/between our accounts?

It probably means that only one of you can use iCloud or at least sync calender/contacts with it. I would guess that you could manually manage the other phone as you have before.

TS1538 Since updating itunes to latest version, my ipad, iphone will no longer sync

Since updating itunes to the latest version, my ipad, iphone will no longer sync

Update your Mac OS X to v10.6.8
Click your Apple menu (top left in your screen) then click Software Update....

Itunes wants to erase my iPad/iPhone files

Dear Comunity
In later days I gave format to my new MacBook Pro as it came with Snow Leopard pre installed and my upgrade to Lion didn't work to good, so I decided to start from scratch installing a fresh copy of Lion OS, somehow now I'm not able to sync my iOS devices as iTunes won't recognize them as mine.
Is there a way to avoid loosing all mi data?
Thank you guys,
Fernando

You are supposed to include your iTunes library with your computer's backup along with all other important data stored on an external drive or some other external media used for backup purposes only. This is important regardless the platform since a computer's hard drive can have a partial or complete failure with no warning, but even more so with Windows due to constant virus, adware, and spyware concerns. The iPhone is not designed or intended to be used as a backup storage device.
Did you lose all important data on your computer's hard drive, or just your iTunes library? This won't be the last time you reformat your hard drive and/or have to reinstall Windows, so you should start including your iTunes library with your computer's backup along with all other important data - updated regularly.
iTunes includes an option to transfer iTunes content that was purchased/downloaded from the iTunes store from an iPod, iPad, or iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.
First you need to re-authorize your computer with your iTunes account with iTunes if you have not already done so. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.

ITunes doesn't launch automatically when iPhone is connected

This used to work fine...I'd attached my iPhone 3GS to my MacBook via USB, iTunes would automatically launch and begin synching my iPhone. Then (I'm not exactly sure what happened...perhaps it was an update, or a spate of time when I was travelling and using a spotty wireless connection, I'm not sure), but for several weeks now, iTunes no longer autolaunches and synchs when I connect the iPhone.
I did some tests:
iTunes does autolaunch when I connect my iPod Classic.
I can open iTunes manually, and iTunes sees my iPhone and syncs it automatically.
When I connect my iPhone, iPhoto does come up automatically if I have photos to sync.
The iPhone makes it's happy little connection sound when attached to the laptop via USB and still charges.
Under iTunes Preferences, Devices, I still have "Prevent iPods, iPhones and iPads from synching automatically" unchecked.
So the only thing I can see that is not working here is autolaunch of iTunes via iPhone.
I have iTunes 10.4(80)
iPhone 4.3.5
Mac OS 10.6.8
Any ideas?

I’ve found another solution for those where this doesn’t resolve it.
From user Crosbie at MacForums.com
You can extract iTunes Helper from the iTunes package, if you like, to replace the absent one.
It can be found by right-clicking the iTunes app and choosing 'Show Package Contents'; then navigate down to the 'MacOS' folder. You can then drag it to your open 'login items' window.
http://forums.macrumors.com/showthread.php?t=1194774
This solved the issue for me, where unchecking and re-checking didn’t.

ITunes does not start automatically when iPhone is connected

Have just upgraded to LION. iTuneshelper in Login items is now not found and iTunes will not start automatically when an iPhone is connected via USB.

Hi,
See this Discussion:
https://discussions.apple.com/message/15693777#15693777
Cheers,

ITunes does not automatically sync when iPhone is connected

I upgraded to an iPhone 3g and I am unable to select the "Automatically sync when this iPhone is connected" option. It is greyed out in the iPhone Summary Tab in iTunes. I would like to automatically sync when I connect the iphone to my mac. How can I get this option available to me?
Message was edited by: eaganjs

At the iTunes menu bar, go to iTunes > Preferences.
Under the Devices tab, is "Disable automatic syncing for iPhones and iPods" selected?

ITunes 9 doesn't launch when iPhone is connected

As the subject says. Updated to iTunes 9, updated iPhone to 3.1. When iPhone gets connected iTunes doesn't launch automatically. I should add though, that my ipod shuffle when connected does auto launch iTunes.
Message was edited by: sig

Apparently this is a bug in iTunes 9. Hopefully their will be an update shortly to fix this minor annoyance.
http://discussions.apple.com/thread.jspa?messageID=9715448&#9715448

HT4623 itune does not recognized my ipad & iphone after softare update

After updating to IOS7.0.6, MY iphone and ipad cannot be seen on my itunes

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

ITunes 12 WiFi Sync with iPad/iPhone not working

Previously with Mavericks and iTunes 11, my iPad and iPhone showed up in the side bar and I could sync from the either device. With Yosemite and iTunes 12.0.1.26, neither device shows up in iTunes 12 (That I can find). Hitting Sync Now in General/iTunes Wifi Sync on an iPhone results in a continuous "Looking for John's iMac" without ever succeeding. My iMac is connected to a current gen AP Extreme via Ethernet. I have also enabled WiFi on the iMac with no luck.
Any ideas on how to get this to work?
TIA
John

I too have been having this issue for some time. For me it's after I upgraded to Yosemite. I also have an old MacBook running Lion that syncs with my kid's old iPhone4 over WiFi. I noticed that the MacBook has no problems syncing with the iPhone4. Meanwhile, my iMac running Yosemite was having other problems. Namely, its computer name keeps getting changed by having (#) appended to the end after every sleep/wake cycle. See this thread for an explanation of the symptom: computer name changed automatically
After doing some research on here and some experimentation on my own, I came up with this possible fix.
We have 3 iDevices that sync to the iMac (Yosemite). Two of them are connected to it by USB at night. The other (iPad Air) is strictly WiFi. As of the Yosemite upgrade, the iPad Air has had issues connecting to the iMac via WiFi. So today I checked on the iPad and sure enough in WiFi Sync prefs it was looking for "MyMac (3)" instead of "MyMac". I made sure the computer name on the iMac is fixed (MyMac), then connected the iPad Air to it to initiate a sync. In WiFi prefs, it now correctly points to "MyMac". I disconnected the iPad and quit out of iTunes. I relaunch iTunes and it promptly shows all 3 iDevices. I can also initiate a remote WiFi sync from within iTunes.
I'm not sure if the computer name change issue originated in Mavericks because I didn't use it for long. But for Yosemite, this seems to have fixed it for me and it beats restoring all my iDevices. Let me know if this works for you.

ITunes hangs as soon as iPad/iPhone is connected

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