ITunes Hangs on launch

Hi:
I am hoping someone can help me find a solution to this...
Whenever I restart my Mac (not that often) I have problems opening iTunes. It appears to launch, sometimes (though not every time) I see the "loading iTunes Library" but then I never get to the main window.
The Dock menu, the "force quit" window and Acitivity Monitor all report it as "Not responding"
I've restarted the Mac. I've completely uninstalled iTunes (application, preferences, library, receipts, helper app, ~/music/itunes folder, ~/Application Support/itunes folder, etc.) Then restarted, re-downloaded and installed. Same result.
This has happened since v7.1.1. The last few times it happened, trashing the preferences and the library and rebuilding worked. Now nothing works.
iTunes is completely not functional.
I don't know where else to look, or what else to try.
Any advice or direction is most appreciated!
Thanks

One additional piece of information. While itunes is "not responding" if I force quit (either from the dock menu or from the force quit window, it does not appear to quit - the Mac still thinks it's running (there is a triangle below it's dock icon and if I try to launch it, it tells me it's already running).
But if I shut down or log out, then I force quit, the log out proceeds.
Don't know if that adds anything useful.
I also ran several repair disks and repair permissions on both the startup disk and the external disk on which the music is stored, both with Disk Utility and Disk Warrior, and while they both repaired problems, it did not change this outcome.

Similar Messages

  • Since upgrading to 10.5.1 and enabling Match, iTunes hangs on launch.

    Upgraded to iTunes 10.5.1 and successfully enabled Match. Since the initial upload/loading to the Cloud, iTunes hangs before finishing the launch. Most menu items are greyed out and am unable to perform any iTunes functions. Any assistance would be greatly appreciated.

    Does it look like the song is playing at the top of iTunes? Can you see the timer moving?
    Also, make sure the volume slider isn't all the way to the left (mute).
    This Apple document may help too -> iTunes and QuickTime for Windows: Audio does not play or plays incorrectly

  • ITunes hanging on launch (I think)

    I just got my iMac the other day (first time Mac user, so pardon my failure to use the lingo), and I finally got around to opening iTunes for the first time last night. When I launch the program, though, the iTunes GUI comes up, but the spinny-rainbow-ball mouse cursor just keeps spinning away, despite iTunes not really doing anything that I can discern. I left it like that for a couple hours, thinking maybe it was just thinking long and hard about something, but it's still like that.
    I can't click anything, and even when I Force Quit it, the window at least closes, but the little triangle under the iTunes icon on the dock doesn't go away, though iTunes and iTunes Helper no longer appear in the Activity Monitor. I can't relaunch iTunes after that. I just get an error (code -600).
    I tried uninstalling and reinstalling iTunes. That didn't fix it. Anyone have any other ideas?
      Mac OS X (10.4.6)  

    I don't know if this helps, but I also just noticed that iTunes is using up the whole CPU when it hangs like this.

  • TS1717 My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

    My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

    I'm having a very similar issue, paired with iTunes not being able to get online.
    iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
    Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it.    

  • ITunes won't launch if iPod is connected but ejected

    If I connect my iPod (set to Disk Use, no auto-launch of iTunes), then eject it through the Finder, iTunes won't launch. It hangs with no window until force quit or the iPod is unplugged. I've noticed this through several versions of iTunes.
    Note that I found this topic already in existence here, but I felt that the issue needed a bump to the top of the list.

    Does your quicktime work perfectly? I got that message when I tried to open iTunes 5 a couple times, and my quicktime wasn't being sensed by the computer at all. It was just there.

  • 5 minute hang on launch due to libary on external volume

    Hi,
    I've seen this crop up a bit on some other posts, but I've noticed something that I hope someone can explain. Maybe it will actually indicate a solution.
    I keep a large library on an AFP volume. If the the volume is mounted when I launch iTunes, iTunes hangs for several minutes before becoming operational.
    However, if the disk is not mounted yet when I launch iTunes, things happen normally. Playing a song mounts the volume and things proceed smoothly.
    This seems like iTunes is doing something to the large library on the external volume like indexing or checking or something? Is this a new feature in iTunes?
    Thanks for any input. It would be nice to keep this volume mounted at all times.

    i'm having the same exact problem. started another thread about it last week; however the fact that we haven't seen another update to fix these bugs makes me think apple doesn't consider these "bugs".

  • ITunes crashes on launch

    I recently got an iPhone 4S. Around that time I updated iTunes and did all of the necessary syncing to get my phone the way I like it. It has been about 2 weeks or so since I've had iTunes running, and this evening when I tried to start it up the program would hang on launch, and as it was saying that it was "accessing the iTunes store" it would all of a sudden crash. I did this a few times with no change. So I went and looked to see if there were any updates (only one for iPhoto) and then quit all of my running programs (I tend to have many open windows in Safari) and restarted my computer. After my restart I tried to launch iTunes again and this time it seemed to get a little bit further, but it still crashed while trying to access the iTunes store. I tried to see if anyone else was having this issue in the discussions page, but no hits that I could find. Any ideas? I'd love to hear some suggestions please. I would like to sync some new info onto my laptop, and I choose not to use iCloud for everything in order to preserve my battery, among other reasons. Any advice or information would be greatly appreciated, please. And thank you, in advance!
    By the way, as far as I know I am running the most recent update of iTunes and I'm still on SnowLeopard at the moment...thanks again!

    So just now in my school library I tried to launch iTunes again. Whenever I get onto the network here for the first time it take a few seconds for the Internet to fully work so initially it says I have no Internet connection. When iTunes started to run, and it couldn't connect to the store it gave me an error code, and then I pressed the ok button. VIOLA! iTunes stayed running, and didn't crash.
    So it seems like the problem is whenever there is an Internet connection is when it crashes on me. However, I did just try quitting and then launching iTunes again with no issue, so I can only guess that there may be something wrong with my Internet connection at home that is causing this issue, but I won't know until I test it out at my house later.
    Has anyone ever heard of something like this happening before?

  • ITunes Hangs at Startup & when Idle. Can anyone relate?

    I am using iTunes 7.4.2 for Mac. For this entire year — ever since I replaced my dead Jaguar drive and moved my library to a clean install of OS 10.3.9 on a new hard drive, iTunes just won't function properly. All those updates that have been loaded via Software Update have done nothing to fix the issue. Neither has installing a clean copy of the latest QuickTime. The scenario is always the same: I click the icon in the doc, iTunes begins loading the library. It completes the library as per the status bar, and then NOTHING. No application window pops up — just a spinning beach ball and the iTunes application title in the menu bar.
    Because of this problem, my only way of using iTunes is to reboot my machine and IMMEDIATELY click the iTunes icon in the doc before I touch anything else. If I use any other app before I launch iTunes, iTunes will not complete startup.
    Once iTunes hangs, the computer will not even reboot unless I force-quit the stalled iTunes app, which is "not responding."
    Oh, and even when I do get the iTunes app to come up correctly, if I let it go idle or switch to another app for more than, say, five minutes or so, upon return to my desk or upon switching back from whatever application I have subsequently loaded, I am guaranteed to find iTunes frozen with nothing but a spinning beach ball. The library is still visible in the application window, but there is no means to access it — without force-quitting and rebooting my Mac AGAIN.
    Basically, to use iTunes at all, I have to reboot my machine, launch it right away, finish what I am doing in iTunes and then close it down immediately so that it will not have the opportunity to hang in the background.
    I do not receive any error message or dialog by which to even Google the problem. Meanwhile, even checking the Consule presents a problem because the last iTunes crash entry is dated back in March '07! Is it possible that the OS doesn't even realize the application is crashing — or is there another place I should be looking for clues?
    The one iTunes crash log entry I have says that thread 9 has crashed. At the top, it also reads:
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNINVALIDADDRESS (0x0001) at 0x096b2000
    So far I've verified/repaired disk permissions many, many times (from the boot CD). I also attempted to download from Apple a fresh copy of the iTunes installer (but it wouldn't launch due to an error).
    I've tried searching the Web, meanwhile, and I have yet to come cross anything related to what I'm experiencing. Any suggestions on how to troubleshoot it? I hail from the Mac classic days — all the way back to the Apple IIe — and don't have firm grasp of UNIX troubleshooting methods. For this reason, any help or tips would be MUCH appreciated.
    Thanks, all!

    It turns out I might have a solution for this problem. I haven't had enough time to determine whether what I am about to describe solved the second half of the problem I reported wherein iTunes, if it sits too long in the background or idle, will crash. But it HAS solved the issue wherein I am forced to reboot the computer in order to get the iTunes application window to launch after the "loading library" status bar completes.
    I did a lot of things over the past few months to troubleshoot: repairing permissions, sifting through crash log files, deleting iTunes preferences, downloading and running the shareware OS X maintenance program called Cocktail, reinstalling QuickTime, etc. But what turned out to be the fix was to turn off "search for shared libraries" in the "Sharing" panel of iTunes preferences. Apparently what was happening after my personal iTunes library loaded was that iTunes began a "silent search" for other iTunes libraries on the network, and when it couldn't find them the application eventually quit responding (with nothing but the dreaded spinning beach ball).
    For reasons that only Apple's software developers know for sure, iTunes does not, apparently, limit the amount of time that the iTunes application is provided to hunt for non-local iTunes libraries. Nor did Apple developers, apparently, think to provide an on-screen dialog to offer the option to cancel the program's search for shared iTunes libraries. So essentially iTunes provides no feedback as to what the spinning beach ball represents — a nonstop search for other shared libraries on the network.
    I hope what worked for me works for you and anyone else who, like me, has experienced this issue and are frustrated by all the searches on the Internet that turn up nothing. Best of luck!

  • TS3804 iTunes hanging when I select the Preferences menu.

    iTunes hangs when I select the Preferences menu. Any ideas why and how to keep it from doing it again? This happens on my 3G phone and the ipod.

    Try here:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    it also includes a link for XP.

  • ITunes hangs when phone plugged in

    When I try and sync my iPhone to my MacBook, iTunes hangs forcing me to Force Quit the application. I did have an error message about Sync Manager, but found nothing usable about that topic and also an unknown iTunes error 0xe800005e, but again nothing about this topic either.
    Can anyone help.

    HI and Welcome to Apple Discussions...
    Try here. iPhone Basic Troubleshooting
    Try a different USB port.
    Try deleting this file.
    com.apple.PreferenceSync.plist
    ~/Library/Preferences. Move that file to the Trash.
    Make sure you have the lastest version of iTunes. Launch iTunes without the iPhone connected to your Mac. From the Menu Bar, click iTunes/About iTunes. The most recent version is 9.0.1.
    If you need to update your iTunes software, from the Menu Bar click iTunes/Check for Updates.
    Repair disk permissions.
    Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
    And try Restarting your iPhone.
    To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments. Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
    Carolyn
    Message was edited by: Carolyn Samit

  • ITunes hangs when choosing PodCasts

    If I try to select the Podcast tab in iTunes, iTunes hangs -- every time!  This happens w/ my old 30GB click wheel iPod, and a less old Nano.  I have reset the iPod, re-downloaded iTunes and am fresh out of ideas.  Help!

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Itunes hanging network connectivity tests

    Hi,
    I have that old issue with iTunes hanging when I import CD's and the information is retrieved from Gracenotes. It also happens when doing a Network Connectivity Test from the diagnostics tab.
    I do not have the jukebox software running as per the old 2011 conversation. Is there anything else I can look at as it is extremely frustrating to have to type things in manually!
    Let me know please.
    Thanks
    C

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • After update, iTunes hangs on "Verifying iPod"

    Updated iTunes tonight, but whenever I plug my iPod in, it gives me the message "Verifying iPod" for several minutes, then freezes and is unresponsive. Have tried leaving it for ages, closing it and trying again, but not helping. Has this happened anyone else?

    theycallmechristophe:
    I would like to get a dump from the iTunes process while this hang is occurring:
    1. Disconnect your iPod from the computer.
    2. Launch iTunes.
    3. Download and unzip ProcDump to your desktop:
    http://technet.microsoft.com/en-us/sysinternals/dd996900.aspx
    4. Click the Windows icon in the lower left and type cmd in the Search field.
    5. Right-click on the cmd Program and choose Run as Administrator.
    This opens a command line window
    7. Type this into the window:
    +C:\Users\<your account user name>\Desktop\procdump.exe-h iTunes.exe iTuneshang.dmp+
    where <your account user name> is the name of your user on Windows.
    8. Press Enter.
    Some text should appear that looks something like this:
    +ProcDump v1.8 - Writes process dump files+
    +Copyright (C) 2009-2010 Mark Russinovich+
    +Sysinternals - www.sysinternals.com+
    +Process: iTunes.exe (2800)+
    +CPU threshold: n/a+
    +Commit threshold: n/a+
    +Threshold seconds: 10+
    +Number of dumps: 1+
    +Hung window check: Enabled+
    +Exception monitor: Disabled+
    +Terminate monitor: Disabled+
    +Dump file:+ <some location on your computer>
    9. Connect your iPod.
    When iTunes hangs, ProcDump should create a .dmp file in the location listed by Dump File above.
    10. Email me that file: <[email protected]> and please include a link to this Discussions thread and your Discussions username.
    Thanks,
    Roy

  • ITunes No Longer Launches Automatically When My iPhone Plugs In

    So as the subject line says, my iPhone no longer starts iTunes when it is automatically plugged in. It just stopped doing this after I talked to AppleCare to get my MobileMe working (my computer is old so it uses .Mac but it wouldn't load successfully so AppleCare changed some preferences around). Anyway, now when I plug my iPhone in, iPhoto launches but in order to get my phone to perform a backup, I have to manually open iTunes when before both iTunes and iPhoto launched automatically.
    Anybody know how I can get it back to launching automatically when I plug my phone in to the computer?

    Like the poster "Sig", I have this problem as well.
    I checked the Login Items in the preferences and the radio button was checked. So, that's not the case. Nor was I using any iPhone utility either.
    Now, I tried all alternate USB ports on my Mac Pro and I also tried plugging into my iMac 20' 2.0Ghz Core 2 Duo. My iPhone is not recognized on either. I think it's something specific to iPhone v3.01 and 3.1 software. Because, I've not upgraded my iMac's iTunes yet. So, I think we can either rule out it being iTunes' fault. That or this iTunesHelper needs is broken... if that is the case.
    So, do we have some better solutions to this problem?
    PS: Oh, and yes, I did update iTunes to v9.0.1 on my Mac Pro. Still no response.
    Message was edited by: CorePunk
    Message was edited by: CorePunk

  • ITunes doesn't launch automatically when iPhone is connected

    This used to work fine...I'd attached my iPhone 3GS to my MacBook via USB, iTunes would automatically launch and begin synching my iPhone. Then (I'm not exactly sure what happened...perhaps it was an update, or a spate of time when I was travelling and using a spotty wireless connection, I'm not sure), but for several weeks now, iTunes no longer autolaunches and synchs when I connect the iPhone.
    I did some tests:
    iTunes does autolaunch when I connect my iPod Classic.
    I can open iTunes manually, and iTunes sees my iPhone and syncs it automatically.
    When I connect my iPhone, iPhoto does come up automatically if I have photos to sync.
    The iPhone makes it's happy little connection sound when attached to the laptop via USB and still charges.
    Under iTunes Preferences, Devices, I still have "Prevent iPods, iPhones and iPads from synching automatically" unchecked.
    So the only thing I can see that is not working here is autolaunch of iTunes via iPhone.
    I have iTunes 10.4(80)
    iPhone 4.3.5
    Mac OS 10.6.8
    Any ideas?

    I’ve found another solution for those where this doesn’t resolve it.
    From user Crosbie at MacForums.com
    You can extract iTunes Helper from the iTunes package, if you like, to replace the absent one.
    It can be found by right-clicking the iTunes app and choosing 'Show Package Contents'; then navigate down to the 'MacOS' folder. You can then drag it to your open 'login items' window.
    http://forums.macrumors.com/showthread.php?t=1194774
    This solved the issue for me, where unchecking and re-checking didn’t.

Maybe you are looking for