ITunes hangs when I try to sync with my apple devices
Hello,
I have followed troubleshooting article iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch but this hasn't help me fix the issue.
I am running OS/X 10.9.4 and iOS 7.1.2
When I create a new user account on my MAC the devices connect fine. If I create another iTunes Library on my original user account then iTunes still hangs when I connect the devices. The article doesn't describe what to do next. What other configuration information is there that is common across both iTunes Libraries?
Thank you,
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Application Support/SyncServices
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
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Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
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