ITunes hangs when iPod is connected

I have iTunes 8.2.1 on my 2009 20" iMac with OS 10.5.7.
When I plug in my iPod Touch, iTunes will show a turning color wheel and becomes non-responsive for a minute or two. Other apps will operate fine in the OS at such time.
This happens at random times, and I cannot nail down a reason.
When iTunes becomes non-responsive with a turning color wheel while the iPod is plugged in.....the OS and other apps will see the iPod fine. As soon as the color wheel stops turning, the iTunes become responsive, and then it shows the iPod under DEVICES. During the color wheel turning period, there is nothing under DEVICES in iTunes.
I am sure this has happened to others before. Darn! I thought Mac does not have such problem and I ended up buying one. Should I regret now?
Regards,
A

Hy there,
Having spend hours the last days solving similar issues with my ipod Touch / Mac Mini - here's how I finally got my problem solved. Hopefully this will give some useful clues.
I also found that on my MBP - the Touch seemed to work fine - thus excluding Touch hard/firmware problem.
On the Mini:
- Deleted iTunes
(simply trash the App - to be able to empty the trash I had to first terminate iTunesHelper via System Monitor)
- Removed the Apple Mobile Device Service
(http://support.apple.com/kb/HT1747?viewlocale=en_US)
- Removed the App "iToner" as well as it's iTonerHelper files
(To find them use Spotlight with choosing the option file type other "System Files")
- Repaired Disk Permissions
- Restarted the Mini
- Reinstalled the latest iTunes 9.0.3
- Launched iTunes - deleted the iPod Touche's backup file
- Closed iTunes - repaired Disk Permissions again
- Launched iTunes
- Put the iPod Touch into Recovery Mode and made a fresh set up
....finally it syncs again at normal speed without freezing iTunes
NO MORE beachball of death !
Hope this may be of any help.
Best
Note that I have two iPhones who synced normally all the time on the Mini.
It was only the iPod Touch which brought up the freezing...? Go figure
-

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