ITunes has a weird error message when I plug in my iPod Nano
I need help really bad. So my problem is that one day I sat down at my computer and downloaded 2 songs on my iPod Nano(1st generation) and then I took the iPod off the dock and all the songs were gone on the iPod. That has happended before so I figured that I could just put it back on the dock and download all the songs again, like before. I put the iPod back on the dock and iTunes opended...I waited and waited. Then a message came up and said "iTunes cannot read the contents of the iPod. Use the iPod Updater to restore the iPod to factory settings." I have tried everything. Restarted my computer, searched for help on apple's support section, etc. Someone please help me!
Dell Dimension 4100 Windows XP iTunes 7 and iPod Nano (1st generation)
Did you install iTunes to your computer first?
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Solution:
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By WaKaDo -
I can't sync music and get an error message when I plug in my iPod
I've had my iPod for a year or so, and mostly things have been fine. The battery-life was dying more quickly than usual, so I went to the Apple Store and got one of the salespeople to help me. They told me to Restore the iPod and see how it went from there. After a complete fiasco with that, I keep trying to plug in my iPod to update my library. However, when I plug it in, the iPod only flashes the charging button, and iTunes is unresponsive and sluggish for several minutes. Then a message pops up that says "The iPod 'iPod' cannot be synced. The required disc cannot be found."
I have repeatedly gotten this message and really don't know what to do. Any help would be appreciated......You can also try out few things >
1) check if the ipod constantly appears in mycomputer section .
- if it does try changing the drive letter of the ipod and try to format the ipod drive(Right click format)
2) if its not comin up in mycomputer then.. there has to be problem with the USB drivers in your computer
you can try
http://docs.info.apple.com/article.html?artnum=304508
The best way to check whether the ipod is faulty or the computer is creating the problem is,
connect the ipod to a different computer which has itunes on it(If possible) -
Why does iTunes on my Macbook Pro crash when I plug in my iPod Nano or Classic to sync?
When I plug my iPod Nano or Classic into my MacBook Pro, with iTunes already open, it crashes iTunes. Plus, the device doesn't show up in the device column on the left, but on the upper right of the desktop.
Hi monicaxh1,
Here is an article of troubleshooting for when your iPod does not appear in iTunes:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
The issues you are seeing may be connected, so I would try this troubleshooting first.
Cheers!
- Ari -
Title says it all.
I've had this issue on this machine for some time but not forever. Music playback is fine but anything video related freezes the program. When I launch the program in safe mode it works though. Clearly some add-on or file is causing it to foul up.
Before anyone suggests this: https://discussions.apple.com/docs/DOC-4221 <-- I've tried it to no avail so please don't repost
Anyways this is really annoying, please help.
Thanks
P.S. I know my way around the computer so no need to cripple your explainationHello Appropriator,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines further suggestions for troubleshooting video playback. While you have already completed one of the steps, there are a few more that you can try:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Additional Information
Some customers using computers containing NVIDIA nForce Serial ATA (SATA) controllers may experience unexpected behavior when playing videos in iTunes on Windows from a SATA hard drive. iTunes may unexpectedly quit or become unresponsive or the computer may unexpectedly reboot or show a blue screen. Standard IDE hard disks are unaffected by this issue. If your computer contains a standard IDE hard disk, you can copy your video files to that disk and play those copies of the files in iTunes or QuickTime Player.
Thanks,
Matt M. -
I get an error message when i plug in my ipod
hey, i just got a new computer (vista), i tried to connect my ipod to it and it says something about, unknown device. what does that mean ? how can i fix it ?
it worked perfectly on my sisters computer so it cant be a problem with itunes or with my ipod...Did you install iTunes to your computer first?
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So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
Can't install iTunes 11 on Widows 8, 'iTunes has stopped working' error message
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Thanks, MikeSame problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
Itunes has encountered and error message
I have downloaded the quick time player and it is operating but I still am having trouble with Itunes error message and I can find the itunes standalone to download this is my mistake most likely but i need help
hi sg73!
I have downloaded the quick time player and it is operating but I still am having trouble with Itunes error message
what are the circumstances under which you're getting your "itunes has encountered an error" message?
the most common circumstance is when people launch itunes, but i've seen it happen at other times too. (importing a CD, downloading a video podcast, plugging in an ipod ...). when do you get it?
love, b -
I am trying to sync to Outlook 2010. I get a weird error message when I am trying to setup on my pc. Its not english. It says "der automatische refresh konnte nicht gestartet werden" Help!
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?
Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2 -
Error message when attempting to back up iPod to iTunes, no number given. No previous back ups as a new user, current iTunes software and iPod iOS.
The issue you are experiencing is with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. -
Hello People!
I'm getting an error message when I plug my iPhone 4 into my computer. It says, "This iPhone cannot be used because the Apple Moblie Device Service has not been started." What does this mean? I've never had this error before. It's also giving the same message with my iPod touch. Please help!
Thanks,
DanaGalYou can easily check whether you've the Apple Mobile Device in your computer.
Right click 'My Computer' , then Manage => Services and Applications => Services. Apple Mobile Device is listed in alphabetical order. If none, it means you've not download iTunes into your computer yet. If yes, please ensure the Apple Mobile Device is in 'Started' status.
Good luck -
when i plug in my ipod nano (6th generation) a message on itunes saying the ipod is 'detected but not identified'- i've spent all day trying to fix it and nothing seems to work so i can't sync any songs..
Hello beafraser,
Here's an article to help troubleshoot when your iPod is detected but not identified.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Hope that helps.
Thank you for visiting Apple Support Communities.
Nubz -
Hello anyone
I get a message when i plug in my ipod touch saying "cannot use this ipod because apple mobile service is not started" can anyone please help me with this problem...I had this message once before but I forgot how to correct itFrom the More Like This section on the right:
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Or see: iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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