Itunes has deleted all my songs from ipod
Hi, I recently tried to update my ipod which had 1,780 tunes on it. My itunes has a library of 2,500 tunes. When I tried to listen to my ipod later it transpired that I had only one tune on it. Itunes had deleted all my songs, my itrip entries, playlists, everything. I have Windows XP and a 4G 40GB ipod.
Sorry I've been offline for a while. I updated iTunes and the new songs were added in the new one. There was a dialogue box that came up saying something like "songs not saved to library you don't have authorization". I clicked on the box. Checked library and all songs are there but not on ipod. Have updated all ipod software too.
Just noticed that I have some songs in C drive and some on D. My main itunes is in D.
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I tunes has deleted all the songs from my HDD literally as I watched??!!
HELP!!!!!!!!!!!!
I Thought my PC was protected from this kind of invasion??????
All my music/videos and Purchases have literally dissapeared from itunes folder and hard drive. It was there half an hour ago and all that happened is:
I forgot my password. It is even more serious because I was already signed in and downloading a video and was only asked for my password when i wanted to view my account whilst the download was taking place (Itunes must have remembered my password and logged me in automatically because I did not sign in to download the song but it was happening). Anyway...i went through the password reset procedure and returned to itunes to find an empty area where all my music/podcasts/purchases/videos should be.
(I have not plugged my ipod today in at this stage)
So I look in the music files for my music and it has all gone!! everything!!
I then looked at the empty itunes and it said there are two downloads pending. one was a video i had already downloaded successfully into itunes last week and one was the video i was downloading today when the problem ocurred.
so next I went into my account and looked at purchase history and it does not show any purchases other than the one that was downloading today. This is despite me purchasing 3 songs and videos since Christmas??
All my other history and account information is still there.
I tried importing the itunes library file left in the my music folder but was told I had no privilages.
Next I rebooted PC but no change
Next i plugged in my ipod and it came up with the ipod was synced to a different itunes library do i want to sync and replace. I said no
I removed ipod quickly
So I still have all songs/videos and podcasts on my ipod but an empty music folder on my hard drive and an empty itunes library that thinks it does not belong to my ipod.
That is a massive amount of corruption to my PC in a space of 30 mins. could you please explain what you have done to my itunes and more importantly the mechanism that allows your program to enter my hard drive and delete all the music in front of my eyes??. Can i restore the library using the files on my ipod and what has happened to my purchases in the 'my account section of itunes'
This is obviously very serious and VERY urgent as it touches on hacking my PC unless i have missed something???
Couild someone please get back to me ASAP with ideas/help
Thank you
Alan
Home PC Windows XP Athlon XP3200 2gig RamI have found a solution that works 100% with my ipod 5th generation 30gig video with the following symptoms:
a). Ipod has all my music on it along with videos podcasts etc etc…
b). the My documents/My music/itunes files library etc are all suddenly empty on the HDD and all music/video in folder has gone. I even ran searches of the whole HDD and all music has gone.
c). When ipod is plugged in you get the message ‘this ipod is synced with another itunes – do you want to – ‘sync and replace’ or ‘copy purchases from this ipod to this itunes’ or ‘CANCEL’
If this is not the problem with your ipod then another solution may be best for you. If it is ….please read on. PLEASE READ ALL TEXT BEFORE ATTEMPTING.
1. go to ‘my computer’ and then to the tabs at the top: tools – folder options – view and in hidden files and folders make sure that show hidden files and folders is checked.
2. leave the my computer window open so it can be viewed.
3. plug in you ipod and it will try to sync and give you the options mentioned in intro
4. Make sure you press cancel and the ipod should try to sync for a couple of seconds then the ‘do not disconnect’ symbol on the ipod should stop flashing and your normal menus should appear on the ipod.
5. The ipod name should now be in the itunes folders on the LH side of itunes as usual. your itunes folders (perhaps purchases may show up)should be empty due to the fault.
6. click on the ipod to get the status and capacity screen and on this screen check the ‘disk use’ button.
7. the ipod should be seen in the ‘my documents’ folder if it is not disconnect and let it try to sync again but make sure you do not let it.
8. Once ipod drive is seen in ‘my computer’ minimise itunes (do not close or drive may disappear)
9. Go to the itunes directory on the Windows machine (My Music/ itunes by default) and delete the XML file and the ITL file which is the library database installed when you hooked up the iPod.
10. With those files deleted the itunes library is now empty as it should be for this process.
11. in ‘my computer, right click over the ipod drive and click ‘explore’ Find the folder called iPod Control it will appear to be transparent as it was a hidden folder
12. Copy that folder to anywhere on the PC which will take a while if you have a lot of songs. you may as well copy it into ‘my music next to the itunes folder for neatness. Even though it appears to be filled with many files with nonsensical names this is in fact the music library on the iPod.
13. When this copy is complete right click on the coppied file and go to ‘properties and uncheck ‘hidden’ and ‘read only’ tabs and the folder should then appear as a normal folder
14. Maximise iTunes and go to the top tabs and go EDIT/PREFERENCES/ADVANCED and make sure that ‘keep itunes music folder organised’ and ‘copy files to itunes music folder when adding to library’ are selected.
15. This is important to get iTunes to organise the songs using the ID3 tags in the song files you just copied over.
16. Go to ‘my music’. If new XML and ITL files have appeared delete them now .
17. Now in itunes go to FILE/ADD folder to library and Next, select the coppied ipod control folder from ‘my music’. That's it- you will now see iPod songs copied to itunes desktop and nicely organised and in the iTunes database as they were before the fault. NOTE this can take a while
18. Once completed restart computer first and check library is stable and all songs etc have restored and are stable). you will notice a new xml and library file have appeared in ‘my music’
19. Connect the ipod once you are happy the scontent you want is back in the library on itunes.
20. This time select ‘sync and erase’ You will see your ipod be emptied (GULP!) but then itunes should start to restore all the songs etc from the library to your ipod. again this will take time.
21. Once complete you should be back to normal and you can decide whether to store the ipod control folder in ‘my music’ somewhere as a backup or delete it
I really hope this helps but It worked for my 5th gen ipod 30 gig video and so should work for you. If it fails for any reason I cannot be held responsible and you do this at your own risk.
AB -
iTunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr. Is there a way to find it all again???
Hey there MotherMarthaMayhem,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that may help you find the media that recently went missing from iTunes on your MacBook Pro.
iTunes: Finding lost media and downloads - Apple Support
Cheers,
-Jason -
the recent OS update has deleted all my pics from an app called "my photos" is there any way to get these back?
If the system just Restarted on it's own, Shut down while you were working on something then started back up all those changes, edits, you had done in that app, document, are gone.
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I deleted all downloaded songs from my iPhone but under
Settings/About it still shows songs on my phone.
How do I fix this? I need to use that storage space for other things.First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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iTunes Match on my phone keeps saying its expired and deletes all my music from my phone.
I don't expire until February. Help!!!I don't think they have a phone number. iTunes match is supported by the iCloud customer service. Contact them here:
http://www.apple.com/support/icloud/contact/ -
My ipod touch is a 2nd generation (i think). has deleted all my songs and videos
hi i have a i pod touch (2nd generation i think). last night i was setting the alarm clock on it and once i had done that i tryed to go to the home page but it wouldnt let me do it so i figured out it had frozzen an once it had stopped being frozzen i went to go and listen to some songs as i had downloaded 2 new song straight to my ipod from itunes (using wifi) once i got to my music i went to have a look through my albams i had noticed that my ipod or itunes had deleted all my music and videos (apart from the songs and videos that i had downloaded straight to my ipod from itunes using wifi) all my photos and apps are still on my ipod and i was just wondering if this has happend to any one else before and to get all my old songs back do i need to reconect my ipod to my laptop or will the songs just come back PLEASE HELP IM IN NEED OF ANWERS FAST thank you and sorry for all the writing x
Plug your iPod into your computer and resync your songs back on.
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Mail Mac has deleted all my emails from the server..how to get them back?
Mistakenly, I've changed the options in Mail app in Mac, which says "Remove copy from server after retrieving a massage" Immediately, and it deleted all my emails from the server. Is there anyway to return all my 3000 emails back to the server? cuz I want to access them from anywhere :S it's a hotmail account.
You can create a new IMAP account in Apple Mail, and move all the messages to the IMAP folders. They are synced with the server.
I don't know if hotmail supports imap though, I would prefer Gmail. -
My old computer recently crashed, and so i've bought this windows laptop (which i'm using now).
I have an iPod classic (latest model) and am fearful that if I retrieve my account on my new laptop, it'll delete all the information, 1,3000 songs and multiple videos from my iTunes, leaving my iPod with barely nothing. If this happens, i'll probably end of selling it, becuase this was not my fault, i love my music and i've not the time to replenish my library with that many songs, which has taken me a year to compile.
Can anyone help me, if so I would much appreciate it?It has always been very basic to always maintain a backup copy of your computer for this very occasion. Use your backup copy to put everything on the new computer.
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I had a bunch of songs from my itunes on my older laptop, and it was no problem to get the songs on my iPod. Now with my mac, I am facing too much problems with getting all my music to my ipod from my itunes. I lost all my songs, and the recent ones still won't sync. Its either I have the songs on my ipod and it can't play on my itunes or vice versa. I feel as though my investment in Apple was a big mistake. I'm having too much problems with it.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
When you change syncing computers you have to/should have done this:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
Adding or Deleting individual Tracks/Songs from iPod Nano-How to?
I want to find out how to load individual tracks (instead of entire folders or artists) from the library to my ipod nano. If that is not possible, then can I at least get help deleting individual tracks from my song list on my ipod nano??? When I have the songlist up and right click, nothing but play, rating, or get info information pops up. In the editing window above the delete option is faded out. I want to get all the songs I like to listen to, not all or nothing. Please help....
VyteSnake,
Are you manually manging your music? In other words, do you have the Manually manage music and videos option ticked from under your iPod's Summary tab? I only ask because it sounds like you are trying to manually remove tracks from your iPod.
Another option is to set your iPod up to sync only checked songs and movies by enabling this option from under the Summary tab. Then make sure each track you wish to sync to your iPod has a tick mark next to it in your main iTunes library. If you don't want it synced over, remove the tick mark.
For more help on syncing and removing music, see this document.
http://support.apple.com/kb/ht1351
B-rock -
ITunes 10 deletes 64GB of media from iPod
I just downloaded and installed iTunes 10. I then planned on syncing my 5th gen. iPod (80GB). Luckily, the new iTunes version has a preview of space use after sync. With each setting that I changed (e.g. syncing an additional playlist to my iPod) this space use preview changed from 1,8GB free space to 65GB of free space. So essentially, if I hit "Sync", iTunes 10 will delete all but a little of my media from my iPod.
Does that have to do with the fact that most my media is not stored anymore on my local hard drive? Did anybody else encounter this bug and found a way around it? If not, I will have to downgrade back to iTunes 9.Talked to Apple support. Apparently, I am a very rare kind. I appear to be the only one still using a four year-old iPod and also the only one who moves files from his local hard disk once they’ve synced to the iPod. Support guy said he’d never heard of a problem like this and I’m supposed to leave all my media on my PC’s hard disk (which would thus be full five times over).
He told me to keep using iTunes 9 if that did what I wanted it to do and it’s what I’m doing now. Uninstalled iTunes 10, installed iTunes 9.2.1.5. Wouldn’t start, saying the iTunes Library file was created by a newer version. So I had to revert to an earlier version of the file (as far as I know only possible in Windows Professional). Now it works as before.
Hope my iTunes 10 problem will fix itself in upcoming versions as I can’t expect developers to have me in mind. -
How can I delete all the songs from my iPhone 5s.
The software is up to date so its not that. I have also turned off the 'show all' option and there are still tracks left. It won't let me drag the songs sideways to delete, and when I connect the phone on my iTunes and click un-sync it from my music it STILL doesn't remove all of it (despite a message saying this will remove all songs and playlists- rubbish).
Hey Apple your new itunes is awful. Any solutions would be appreciated.Go to your Settings.
*General
*Usage
then find your music, swipe over it from right to left. "Delete" option will come and and just press.
Ta da.. Just managed myself so I am very happy/proud
Asli -
How can I delete all my songs from my Creative Zen Micr
Hi,
I have one of the older pink creative zen micro's and I want to delete all of my songs from it as most of them are really old and I want to put some new ones on there. However, I have recently got a new computer so lost my installation of the zen micro and I cannot find the disc for it so I cannot install it.
The only way I can find to delete them all is delete them all indivually but this is going to take ages. Is there a faster way to do so?reformat all.in the recovery menuremove battery while off, hold power switch in on position, insert battery. continue to hold power switch til the menu with 4 options comes up. one is reformat. do NOT select reload firmware by accident.
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It's happened a bad thing.
My Z10 (OS 10.1.0.4181) has decided to delete, from all my email account , each emails from july to today!!!! It's unacceptable!!! I have paid 700 Euro for a smartphone that delete my email?! It has deleted also emails from the server!!!
WTF!!!
Who pay for damage that I had?! So Blackberry, wake up! I am so disappointed!
I pretend an answer from blackberry!!! Now!!!!Hey alexsgv,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
What type of email accounts are added to the BlackBerry Z10? Are they all POP3 and IMAP accounts? Also when a message is removed from the BlackBerry smartphone it will remove it from the mail server, this is by design.
Did you do any software updates recently?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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