Itunes has detected my phone but doesnt reconise it
from i updated to the latest version of itunes i now get a message telling me
an iphone has been detected but could not be identified please disconect and try again i have tried this
lots of times and still can get my phone to connect to itunes
Are you seeing this grey text when the iPod is connected? Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". When you clicked yes to the question about linking the iPod to the library it will have overwritten what was on the iPod with what was in iTunes at that moment. With the iPod connected go to iTunes> Edit>Preferences>'iPod' tab>"Manually manage songs and Playlists". That will allow you access your iPod directly and the text will be black rather than greyed out: Managing Your Songs Manually
Similar Messages
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Hi,
I am need of help! I have had this issue for a while now and it's becoming frustrating.
My iTunes installed on my HP Windows 8 Netbook is unable to recognize my iPod, the error message along the lines of "iTunes has detected an iPod but unable to recognise"
I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this??
Someone please help me fix this problem.
Many thanks.
Matt.Hi
So just close iTunes and re-open iTunes thats it and that worked for you?
When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
Thanks. -
Itunes has all my songs but doesnt recognize my ipod
OK, short story. Brother-in-law with dialup access used my cable internet computer to download videos to my nieces video enabled ipod. Also downloaded the newest updates. So now when i open itunes my songs are not highlighed and a msg appears "The ipod is linked to another itunes library. Do you want to change the link to this itunes music library and replace all the existing songs on this ipod with those from this library?" I clicked yes and lost every friggin song on my ipod!But they are still in itunes, just not highlighed. How do i get itunes to recongize that it has my songs and i want them back on my ipod?
Windows XPAre you seeing this grey text when the iPod is connected? Grey text when you look at the content and lock symbol at the bottom of the screen simply shows that your iPod is set to "automatically update songs and playlists". When you clicked yes to the question about linking the iPod to the library it will have overwritten what was on the iPod with what was in iTunes at that moment. With the iPod connected go to iTunes> Edit>Preferences>'iPod' tab>"Manually manage songs and Playlists". That will allow you access your iPod directly and the text will be black rather than greyed out: Managing Your Songs Manually
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I have installed, uninstalled and installed itunes and restarted my computer and reset my ipod and it is still not "identifying" my ipod. What am I doing wrong?
Morning tjmay523,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Certain phone connectivity software from vendors such as Samsung, Nokia, Bora, Novatel, and Sony may also cause this issue.
Hope this helps,
Mario -
I tried to update software on my Iphone 3 from Itunes after i managed to sync phone to laptop but then i had a message (error 1015) after completing saying itunes has detected an iphone in recovery mode, i am now unable to do anything with my phone, please help!!
You generally get that error code on a jailbroken phone ?
If it is Jailbroken then I am afraid you will get no help here. -
When I hook my ipod up to my mac I used to get the Itunes has detected an ipod that appears to be corrupted error message. It would then sync all my song to the ipod but when I ejected it, none of the songs would be on the ipod. Now I hook it up and I get the Mac OS X can't repair the disk error message. Then the spinning colored pinwheel pops up and I can't use iTunes. Please HELP!!!!!!
Sounds like your iPod is broken. Take it to Apple or someone else who repairs iPods and see if you can get it fixed, or get it replaced.
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I'm using iPod touch for a year now. It was doing fine this morning but in the afternoon suddenly when I took it out of my bag, the screen was just black and it wouldn't turn on and stuff. So I thought it didn't have battery so I charged it didn't work. I plugged to the computer and it said iTunes has detected an iPod in recovery mode. You must restore this iPod before in can be used with iTunes.
Maybe my bag was little wet today but i don't think that is why.. since it wasn't that bed.. just some paper was wet and stuff..
What should I do..? Please help me.Connect to the Computer you Usually Sync with and Follow the Steps Here...
Recovery Mode
http://support.apple.com/kb/HT1808 -
I was restoring my iPhone 4 when it showed to connect to itunes. i did, and got the message,"itunes has detected a device in recovery mode, please restore your device before it can be used with itunes" after i clicked the restore button. the message kept showing up, and i only had the option of updating and restoring. i waited three hours for it to restore, but there was no response with the iphone. HELPHELPHELP!!!!!!!!
Hello the_problematic_iphone
Check out the article below if you are not able to restore your iPhone.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Never once has my phone updated without deleting everything. It says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. I can't call for help because my phone is frozen on the screen with iTunes. On line live chat won't chat until I give them my serial number which I can't get to because its frozen and can't call for the same reason!! Omg! Someone please help me!?
Morning AppleHlumamkhululi,
Thanks for using Apple Support Communities.
In most cases, the connected iPod needs to be restored.
For more information on this, take a look at this article:
iTunes has detected an iPod in recovery mode - Use iTunes to restore
http://support.apple.com/kb/ts1456
Best of luck,
Mario -
The message"itunes has detected a iphone in recovery mode. You must restore the iphone before it caan be used on itunes." yet when i do i still get the same message!!!
You have to restore the iPod, no ifs, ands, or buts...
After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
If you have a good backup you can restore that and you're good to go.
If you don't have a good backup, then you end up with a "clean" iPod.... -
ITunes Opens, But Won't Play/iTunes Has Detected A Problem With Audio
iTunes 7.4.3 and XP Pro on Dell laptop. The application opens, but no song plays. It appears at the top, but stays at zero. It keeps saying, " iTunes has detected a problem with your audio configuration." When in control panel, it says there is no audio device. Already checked it as default player. Tried repairing and nothing. Is it a driver? The last time I installed itunes on a pc, about 6 months ago, it worked fine. Maybe try an older version? Any help is appreciated.
See if this helps:
iTunes 7 for Windows: iTunes has detected an audio configuration problem
http://docs.info.apple.com/article.html?artnum=304424 -
I had downloaded latest version of IOS and installation failed. Now my phone is in recovery mode and my itune cannot detect the phone.
if you have tried ALL suggestions then your phone is obviously broken beyond reparing by user
but if you might not have then you can try reading these
https://discussions.apple.com/message/21571280#21571280
http://www.techisky.com/how-to/easy-fix-iphone-in-recovery-mode-upgrading-to-ios -6-2.html
more
restore iphone error 36 -
Tried to upgrade but got "iTunes has detected an iPod in recovery mode"
Hi, just tried updating my Itouch 5 to the newest upgrade on Itunes. Mid-way the Itouch screen displayed the image of the plug pointed to the Itunes Icon as if it was new. Then Itune as me if I wanted to restore. I really was sad to loose my kids videos but seemed to have no option, so I hit restore. Itunes proceeded to download the upgrade....again then I got this message
"iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
I chose restore again, then it proceeded to re-download the upgrade and present the same message. Help... How can I get my Touch up and working again? And does this mean I've lost my videos for good?Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Updated my iPhone 3GS (recent phone - xmas this year), to 5.1.1 when iTunes suggested it. Restored phone under advice from prompts, iTunes has recognised my phone to have updated, but the phone itself is still stuck on the 'Connect to iTunes' screen in the restore phase. Very frustrating. Any advice?
Follow All the Steps Here > http://support.apple.com/kb/HT1808
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Help! I just moved my itunes library from a Win 7 computer to a new Win 8.1 computer following the instructions on the itunes website. Everything is good except I'm getting an error message on the Win 8 computer if I try to play a CD or get an audio file off of the internet. I get an error message that says "iTunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. I don't know where to look for or fix the audio configuration on the win 8 computer. As far as I can tell the iTunes configuration looks the same as on the other computers in the house. At this point I don't dare plug my ipod touch into the Win 8 computer for fear it will get messed up.
I have the same problem and I know that it is due to my PCI Audio driver not being compatible with WIndows 8.1.
iTunes isn't the only program that can't direct sound to the built-in speakers anymore. The obvious solution would be to update the drivers, but unfortunately Dell does not provide an updated driver for my model, so I am stuck with that.
However, saying that, only my laptop speakers are affected by this. I can use sound fine on applications where I can choose the output device and direct sound to the head phones, but for some reason iTunes does not let you choose the audio device manually.
To listen to music I imported the iTunes Library in Windows Media Player and changed the audio output using the following instructions: http://windows.microsoft.com/en-us/windows7/c00d11ba
However, I would also like to rent movie's from iTunes,
Would be great if iTunes would let you choose the output device, too, like most other applications using sound from Skype to Windows Media Player,...
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