"iTunes has encountered a problem and must close" message opening iTunes?

Every time I try to open iTunes or Quicktime from my desktop or anywhere else, this message comes up: "iTunes has encountered a problem and must close. Sorry for the inconvenience. Please click here to send an error report." Because of another problem on my computer, I have had to reinstall all my progams recently, including iTunes, but after installing and reinstalling a number of times yesterday, it cannot open. Other programs, like skype, are all working fine. Can someone help me figure out why my system can't open iTunes?

You can find version 6.0.1 at http://www.oldapps.com/itunes.htm.

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Itunes has encountered a problem and must close..send error report etc.

I upgraded itunes (not even sure why since my old version was working fine) and now I keep getting the error that "itunes has encountered a problem and must close...". I did try the "msconfig" advice but that did not work. I even tried to use the CD that came with my ipod (March 2005) and the only option I get is to "uninstall" which I hesitate to do because I do not want to loose my itunes library. Does anybody have any other suggestions?? I greatly appreciate any help. I have read through some threads, but some of the "help" links that were inserted are no longer working.
Thanks!

I'm having the same problem.
I updated to 8.1 and it closes as soon as the shuffle is plugged in.
So I tried disabling auto-sync. No luck
So I tried loading an older version of iTunes - says I have to have 8.1
So I tried uninstalling and removing all itunes related files - and reinstalling. Still closing every time I plug in.

Itunes has encountered a problem and must close

Ive been trying to open my itunes for the past week and keep getting the same message " Itunes has encountered a problem and must close". Ive tried everything uninstalling and reinstalling numerous amounts of times. I've tried to uninstall quicktime and download the freestanding version no luck there. Ive tried a few different things ive foun on your message boards including changing the file name by using the start\run method. Im getting frustrated and would like to use my ipod. It would be much appreciated to have some help.
Sony Vaio Windows XP

Have you tried working through this Apple article on
troubleshooting launch failures?
http://docs.info.apple.com/article.html?artnum=302856
I have the same problem. Have reloaded and restarted and followed the instructions in the link to no avail.

Itunes 7.2 has Encountered a Problem and must close---HELPPP!!!!!

I keep receving this since I downloaded Itunes 7.2 that "Itunes has encountered a problem and must close." I have tried to Delete Quick time but its not in my program files but its in the control panel under quick time. When I click on it says" an exception occured while trying to run"C:\WINDOWS/system32/shell32.dll,Control_RUNDLL "C:\WINDOWS\system32\QUICKTIME.cpl",QuickTime"..56 Before this I removed itunes software and thought I removed the quick time software.. PLEASE HELP. I see this seems to be a common problem.

I'm having the same problem.
I updated to 8.1 and it closes as soon as the shuffle is plugged in.
So I tried disabling auto-sync. No luck
So I tried loading an older version of iTunes - says I have to have 8.1
So I tried uninstalling and removing all itunes related files - and reinstalling. Still closing every time I plug in.

"itunes has encountered a problem and must quit." urgent!

i'm packing for a three day drive to chicago, il and would really like to have my ipod updated by morning. for a while, i was unable to open itunes or reinstall it. now that i have, it won't open, giving me that "itunes has encountered a problem and must close" window. anyone know how to help me out?
--izzie
windows Windows XP

Did it work OK before and suddenly quit?
If so, that sounds like malware. Try scanning for malware with ewido (Free at www.ewido.net/en/)
If you just recently installed any other software, security update, windows update, IM update, yadda yadda, now would be a good time to mention it.

Can I get help with podcasts? When I try to open the podcasts, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.

Can I get help with podcasts? When I try to open the podcasts tab, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.

The only other thing I can suggest is to use the Repair option for iTunes.
Download the iTunes programme (do not uninstall your current iTunes) and then "install" the new copy. At some stage you should see an option to "install" or "Repair". Take the Repair option.
Once you've done that, if you still have a problem, I don't know what else to suggest, except to search through the discussions to see if anyone else has had the problem and managed to fix it.

Acrobat XI, XP, startup message-Adobe has encountered a problem and must close

Acrobat XI, XP, startup message-Adobe has encountered a problem and must close
Uninstalled Acrobat 9
Restarted computer
Loaded Acrobat XI
Start Acrobat XI
Produces - Adobe has encountered a problem and must close

Initially installed Acrobat IX with trial selected
(Acrobat activation code was not entered)
As suggested:
Uninstalled Acrobat
Ran Acrobat cleaner
Disabled antivirus
Restarted Computer
Loaded Acrobat IX with trial selected
Restarted Computer
Attempted to open Acrobat and received
Adobe has encountered a problem and must close
To avoid any activation issues
Uninstalled Acrobat
Ran Acrobat cleaner
Confirmed antivirus, disabled
Restarted Computer
Installed Adobe Reader IX
Restarted Computer
Attempted to open Adobe Reader and received
Adobe Reader has encountered a problem and must close

I have installed iTunes on my new windows 7 dell laptop every time I start it it comes up with an error saying itunes has encountered a problem and it closes ? any answers have tried command prompt reset and it has not resolved it also un/reinstalled

I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?

Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing

Just purchased and installed photoshop and everytime i try to open it it says "windows has encountered a problem and must close the program" anyone else have this problem?

I have just purchased the photography package on my windows 8 computer and everytime I open photoshop an error message pops up saying that windows has encountered a problem and needs to close the program. I am really frustrated that this is happening after I purchased this plan and would like to be able to use the product I have purchased

+1 to Chris' assessment.
Keep in mind that it's your responsibility to provide a problem-free working environment on your computer for Photoshop, and system software (such as display drivers) can have problems.
Look in your Windows Event Logs (specifically, your Application Log) for the info requested above on the specific crashes.
-Noel

I re installed fire fox and i still get a firefox.exe has encountered a problem and must close

i get a sign that sez firefox exe. has encountered a problem and nneds to close....no matter which little sign i hit ...send error report or dont send error report.....mozilla closes ! it also sez to contact microsoft...when i did they could not help me and sent me here...i dont know what to do !

Can you start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key?
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
*Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox, see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
*https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

"Internet Explorer 6.0 has encountered a problem and must close" when trying to download of Adobe Re

I've used a long time the Adobe Reader 6.0, but lately it could not open in the browser many pdf files written with the new Acrobat applications. Then I tried to download Adobe Reader 8.1.3 from the Adobe site, understanding that Reader 9 still has some bugs, and I got really stuck...
It seems that the root of the problem lies in an Active X add-on for IE (gp.ocx , published by Adobe Systems Incorporated).
After releasing a lot of security limitations on the browser, I've finally got:
"IE has encountered a problem with an add-on and needs to close".
The following add-on was running when this problem occurred:
File: gp.ocx
Company Name: Adobe Systs. Inc.
Description: Adobe DLM
I have verified that this ActX add-on appears as Enabled in the list of IE add-ons, but I could not update it (may be it is old or rough enough to stop IE 6.0 in a XPpro sp 2 environment. An intent to disable it caused another Installation failure. A trial to update it resulted in an announcement that it is not clear where to update it, if any.
Does anyone have any idea how to solve or at least skirt this problem?
I shall more than appreciate it very much !!!
Thanks in advance!

Thanks for the reply.
The problem occurs during installation.
At the first stage, short download installs the GetPlus
DLM (Download Manager). I can see it installed in
Settings --> Control Panel --> Add or Remove Programs.
Then it leaves a shortcut with the Adobe icon in my Desktop
reading "Resume Adobe Downloads".
When I press it (shortcut to "C:\Program Files\Internet Explorer\IEXPLORE.EXE" AND ALSO TO "C:\Documents and Settings\All Users\Application Data\NOS\nosget_start_manager_15235.html")
the real download of the files should begin.
It just opens the downloading applet and before downloading anything
I am getting this "Internet Explorer has encountered a problem with the said add-on, and must close... Send notification/Do not send (you know)"

ITunes has encountered an error and must close every time I try to open it.

I happen to have an iPod Video 30GB and I was happily using iTunes for a few months after acquiring my iPod when suddenly, out of the blue, when I tried to open iTunes, it came up with an error which basically said that it had encountered an error and had to close. The problem is that the window doesn't even get to open.I have read through countless FAQ's on the website and none of them seem to be getting near the problem.I sent an error report and I then checked if the problem had been solved. It said 'No'.I am wondering if anyone else has this problem and if they know how to fix it.

malware is any kind of MALicious softWARE.
Popups, spyware, adware, virus, worm.....you get the idea.
Maybe try ewido.
I haven't been on these Apple discussion boards for a while, but several months ago, ewido was catching malware that other programs missed.
Free at www.ewido.net/en/
Good luck

Fixed "itunes has encountered an error and must close"

had this exact error and tried may things. I finnaly have it working. Here is what worked for me.
1, Download a previous version of Quick Time and install it.
2, Remove it with the add, remove programs feature in Control Pannel.Make sure that it is completley removed. (I found that I could not get rid of it without installing the older version.)
3, remove Itunes.
4, Now turn off the virus software and reinstal itunes and the quicktime that comes with it.
It should now work.
Good Luck

malware is any kind of MALicious softWARE.
Popups, spyware, adware, virus, worm.....you get the idea.
Maybe try ewido.
I haven't been on these Apple discussion boards for a while, but several months ago, ewido was catching malware that other programs missed.
Free at www.ewido.net/en/
Good luck

HPSF error message "HP assistant has encountered serious problem and must close"

Have been receiving this message since my computer crashed and was brought back up in "Safe Mode". Uninstalled program and tried to reinstall updated version but got a error message. Is this sometthing I can fix or is it a trip to Best Buy for the fix.

From the control panel go to Windows Update. Select the first file only. What happens?
If it fails: Fixing windows corruption with WIN 8/8.1
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Error message on start up....Rescue & Recovery Backup has encountered a problem and must close

Does anyone know how to make it go away? I can't seem to even launch that program.
Thank you :-)

Hello Lotta, welcome to Lenovo forums!
Please tell us your type, model number, not S/N, and used OS please.
That will help us to help you.
Please also tell us more what you did before, updates, adding some other software, before you got this message.
Message Edited by Agotthelf on 11-04-2009 09:32 AM
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Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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"iTunes has encountered a problem and must close" message opening iTunes?

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