ITunes has encountered an error and must close every time I try to open it.

I happen to have an iPod Video 30GB and I was happily using iTunes for a few months after acquiring my iPod when suddenly, out of the blue, when I tried to open iTunes, it came up with an error which basically said that it had encountered an error and had to close. The problem is that the window doesn't even get to open.I have read through countless FAQ's on the website and none of them seem to be getting near the problem.I sent an error report and I then checked if the problem had been solved. It said 'No'.I am wondering if anyone else has this problem and if they know how to fix it.

malware is any kind of MALicious softWARE.
Popups, spyware, adware, virus, worm.....you get the idea.
Maybe try ewido.
I haven't been on these Apple discussion boards for a while, but several months ago, ewido was catching malware that other programs missed.
Free at www.ewido.net/en/
Good luck

Similar Messages

  • Fixed "itunes has encountered an error and must close"

    had this exact error and tried may things. I finnaly have it working. Here is what worked for me.
    1, Download a previous version of Quick Time and install it.
    2, Remove it with the add, remove programs feature in Control Pannel.Make sure that it is completley removed. (I found that I could not get rid of it without installing the older version.)
    3, remove Itunes.
    4, Now turn off the virus software and reinstal itunes and the quicktime that comes with it.
    It should now work.
    Good Luck

    malware is any kind of MALicious softWARE.
    Popups, spyware, adware, virus, worm.....you get the idea.
    Maybe try ewido.
    I haven't been on these Apple discussion boards for a while, but several months ago, ewido was catching malware that other programs missed.
    Free at www.ewido.net/en/
    Good luck

  • Itunes has encountered a problem and must close..send error report etc.

    I upgraded itunes (not even sure why since my old version was working fine) and now I keep getting the error that "itunes has encountered a problem and must close...". I did try the "msconfig" advice but that did not work. I even tried to use the CD that came with my ipod (March 2005) and the only option I get is to "uninstall" which I hesitate to do because I do not want to loose my itunes library. Does anybody have any other suggestions?? I greatly appreciate any help. I have read through some threads, but some of the "help" links that were inserted are no longer working.
    Thanks!

    I'm having the same problem.
    I updated to 8.1 and it closes as soon as the shuffle is plugged in.
    So I tried disabling auto-sync. No luck
    So I tried loading an older version of iTunes - says I have to have 8.1
    So I tried uninstalling and removing all itunes related files - and reinstalling. Still closing every time I plug in.

  • "iTunes has encountered a problem and must close" message opening iTunes?

    Every time I try to open iTunes or Quicktime from my desktop or anywhere else, this message comes up: "iTunes has encountered a problem and must close. Sorry for the inconvenience. Please click here to send an error report." Because of another problem on my computer, I have had to reinstall all my progams recently, including iTunes, but after installing and reinstalling a number of times yesterday, it cannot open. Other programs, like skype, are all working fine. Can someone help me figure out why my system can't open iTunes?

    You can find version 6.0.1 at http://www.oldapps.com/itunes.htm.

  • Itunes has encountered a problem and must close

    Ive been trying to open my itunes for the past week and keep getting the same message " Itunes has encountered a problem and must close". Ive tried everything uninstalling and reinstalling numerous amounts of times. I've tried to uninstall quicktime and download the freestanding version no luck there. Ive tried a few different things ive foun on your message boards including changing the file name by using the start\run method. Im getting frustrated and would like to use my ipod. It would be much appreciated to have some help.
    Sony Vaio   Windows XP  

    Have you tried working through this Apple article on
    troubleshooting launch failures?
    http://docs.info.apple.com/article.html?artnum=302856
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  • Exporting error: Lightroom has encountered an error and must close

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    So how do I disable nView. I've accessed the nView Desktop Manager from the Control Panel and discovered that the "nView Desktop Manager" only had the Enable button and that only 2 of the 11 tabs (Profiles was the only other active tab) were grayed out. I can only assume that nView is disabled and has been while I've been having this ptoblem. Just the same, I went so far as to uninstall the drivers altogether, reboot, launch LightRoom again. Upon trying to export, I get the same exact error. Please help. I really loved LR in Beta, expecially 4.1, but this problem really makes it difficult to work with.

  • ITunes as encountered an error and must close

    Everytime I try to install/unistall or open iTunes it says it has encountered and error and must close. The error message where you can send a report. Also when I try to unistall Quick time. It will not let me.

    hi TPee!
    Also when I try to unistall Quick time. It will not let me.
    it sounds like the initial problem is likely due to a broken quicktime. so if we can replace your QT, we should be able to get itunes launching again.
    with that strategy in mind, could you let us know what error message you're getting when you try to uninstall QT? include error message numbers if you're getting any.
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  • Adobe digital editions 4.0 has encountered an error and must close

    Every time I try to open the ADE I get this error.  I have uninstalled it and re-installed it and am still having the error

    [discussion moved to Adobe Digital Editions forum]

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    Did you make the changes in Windows Explorer (bad) or Project Manager (good)?
    Try deleting the project's CPD file using Windows Explorer and then re-opening the project.
    See www.grainge.org for RoboHelp and Authoring tips
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  • Error Message - Adobe has encountered an error and must close.

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  • Itunes 7.2 has Encountered a Problem and must close---HELPPP!!!!!

    I keep receving this since I downloaded Itunes 7.2 that "Itunes has encountered a problem and must close." I have tried to Delete Quick time but its not in my program files but its in the control panel under quick time. When I click on it says" an exception occured while trying to run"C:\WINDOWS/system32/shell32.dll,Control_RUNDLL "C:\WINDOWS\system32\QUICKTIME.cpl",QuickTime"..56 Before this I removed itunes software and thought I removed the quick time software.. PLEASE HELP. I see this seems to be a common problem.

    I'm having the same problem.
    I updated to 8.1 and it closes as soon as the shuffle is plugged in.
    So I tried disabling auto-sync. No luck
    So I tried loading an older version of iTunes - says I have to have 8.1
    So I tried uninstalling and removing all itunes related files - and reinstalling. Still closing every time I plug in.

  • "itunes has encountered a problem and must quit." urgent!

    i'm packing for a three day drive to chicago, il and would really like to have my ipod updated by morning. for a while, i was unable to open itunes or reinstall it. now that i have, it won't open, giving me that "itunes has encountered a problem and must close" window. anyone know how to help me out?
    --izzie
    windows   Windows XP  

    Did it work OK before and suddenly quit?
    If so, that sounds like malware. Try scanning for malware with ewido (Free at www.ewido.net/en/)
    If you just recently installed any other software, security update, windows update, IM update, yadda yadda, now would be a good time to mention it.

  • "iTunes has encountered an error and needs to close" -Gapless Playback

    I've had this problem for a while now and I'm just plain sick of it!
    Every time I start up iTunes it does the "Determining Gapless Playback" thing, but when it gets to certain songs it freezes up and I get an error message that says:
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    Kar,
    Check out the steps Roy B posted in this thread. They are long and a bit convoluted, but they seem to have done the trick for many others having this problem.

  • "iTunes has encountered an error and needs to close" - can't open iTunes

    Hi guys,
    I'm a huge Apple fan so I obviously decided to upgrade to Apple 7.0.1 the day it came out... installed it. Opened it up, but within just a few seconds i got a Windows message saying
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    I reinstalled it and still have the same problem.
    First few days I could atleast keep iTunes open for a few minutes before the message, but now its down to just a few seconds.
    I run Windows XP if that helps any.
    Please help me fix this problem or tell me how I can put iTunes 6 back on my computer --- I need my music!
    Thanks

    After downloading and installing 7.0.1 my iTunes would not open either. Even worse is you can't go back to v6 if you had v7 running--the database is updated.
    Luckily I was able to get my iTunes to open again by doing the following:
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    Type in "%userprofile%\application data\apple computer"
    Right click on the iTunes folder and rename it to iTunes.bak.
    Close the window.
    Click Start/Run again.
    Type in "%userprofile%\local settings\application data\apple computer"
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    Close the window.
    Try opening your iTunes again. It may re-ask some general setup questions, but mine opened without the error, and it still had all my music. However, I did have to re-authorize my computer.
    I used to never be leary about updating iTunes... guess Apple's software ain't no peach, either.
    Hope this helps someone.
      Windows XP Pro  

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