Itunes has encountered an error and needs to close

Hey >< Alright, so i didn't start having this problem until today. It was working fine a week ago, and I've tried tons of options.
(Uninstalling completely and doing completely clean reinstalls,
trying quicktime with it, so on.)
I also have the newest version of itunes installed.
I've tried restarting my computer several times, disabling my virus protection.. Nothing works.
The computer i am using would be a Windows XP Professional; SP3.
The product i am using itunes with would be an Iphone 3GS. Anyway, No matter how hard i try, I've even tried installing older versions.
To no avail. The Error details I'm getting are these:
AppName: itunes.exe AppVer: 10.6.3.25 ModName: gdiplus.dll ModVer: 5.2.6002.22791 Offset: 0002edde
I would really like some help. I honestly don't know what to do next.

Okay, Turns out Quicktime isn't working either.
This is what it's giving me:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.72.80.56
P3 : 4f8f7ca4
P4 : QuickTimePlayer.dll
P5 : 7.72.80.56
P6 : 4f8f7c8a
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
I really want to put music on my iphone..

Similar Messages

"iTunes has encountered an error and needs to close" -Gapless Playback

I've had this problem for a while now and I'm just plain sick of it!
Every time I start up iTunes it does the "Determining Gapless Playback" thing, but when it gets to certain songs it freezes up and I get an error message that says:
"iTunes has encountered an error and needs to close"
This happenes to a lot of songs (a few dozen)and the only way I can actually access my library is by hitting the 'x'next to "Determining Gapless Playback" before it gets to the songs. However, now I can't even do that because it gets to the song immediately.
I need to know if I can disable the gapless playback or somehow debug this (I have reinstalled iTunes, Quicktime works, I have reloaded my library, done a system restore,and changed users/startup programs... nothing works)
PLEASE help!
I run XP if that helps.

Kar,
Check out the steps Roy B posted in this thread. They are long and a bit convoluted, but they seem to have done the trick for many others having this problem.

"iTunes has encountered an error and needs to close" - can't open iTunes

Hi guys,
I'm a huge Apple fan so I obviously decided to upgrade to Apple 7.0.1 the day it came out... installed it. Opened it up, but within just a few seconds i got a Windows message saying
"iTunes has encountered an error and needs to close"
I reinstalled it and still have the same problem.
First few days I could atleast keep iTunes open for a few minutes before the message, but now its down to just a few seconds.
I run Windows XP if that helps any.
Please help me fix this problem or tell me how I can put iTunes 6 back on my computer --- I need my music!
Thanks

After downloading and installing 7.0.1 my iTunes would not open either. Even worse is you can't go back to v6 if you had v7 running--the database is updated.
Luckily I was able to get my iTunes to open again by doing the following:
Click Start/Run
Type in "%userprofile%\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Click Start/Run again.
Type in "%userprofile%\local settings\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Try opening your iTunes again. It may re-ask some general setup questions, but mine opened without the error, and it still had all my music. However, I did have to re-authorize my computer.
I used to never be leary about updating iTunes... guess Apple's software ain't no peach, either.
Hope this helps someone.
Windows XP Pro

Itunes has encountered an error and needs to close...HELP!

I am trying to get my son's new ipod nano ready for music, I have downloaded itunes, but it will not open. When I click on the icon, a message that says "itunes has encountered a problem and needs to close" It asks if I want to send an error report. I have uninstalled and reinstalled (twice) I do not have Norton or any other anti-virus, apparantly. I have restarted a couple of times. I have ready MANY threads on similar issues, tried most with no luck. any suggestions, son is bgetting anxious-all he has done is look at his new ipod for 2 days!
emachines Windows XP 1.80GHz Intel Celeron, 40GB hd

This error could be caused by a number of things. Try it one more time, and if the error comes up write down what kind of error it is (ie. Symantec, Runtime,). Then do a google search for that. You may be able to find a solution elsewhere.

HELP....itunes has encountered an error and needs to close

I have been following quite a few people with the same problem, nothing i do seems to work. I have been using itunes for years and have burnt many CD. recently i purchased an ipod with video, downloaded realplayer for the mp4 ripping capabilitie....now no matter how many toimes I re install itunes has encountered.....HELP!

Hey there,
I use norton System works and windows XP firewall(not to sure on this, but i'm certain I don't have an installed firewall. The problem truly seemed to begin with downloading realplayer.
I can not remove either Quickplayer or itunes from the add or remove programs through windows, and when I try to reinstall with the disk it asks if I want to remove completley-It's either yes or cancel neither do anything.
What else can I tell you that will help. Thanks for you time.
chivas

Whenever I connect my iPad 2 to my PC, then open iTunes, I get an error message telling me that iTunes has encountered an error and needs to close.

I recently updated my iPad 2 to iOS 5 beta 2 and updated iTunes to the second beta. Now whenever I connect my iPad toitunes,it instantly pops up with an error message saying "iTunes has stopped working. A problemcaused the program to stop working correctly. Please close the program." iTunes still mdetects my other two iPhones and iPod touch on 3.1.3, 4.1, and 4.2.1. Also, iTunes will recognize my iPad just fine on the administrator account.

You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
Thanks

ITunes has encountered an error and needs to close XP SP3

Hello everyone,
I know you might have discussed this before, but I could not get the right discussion about it. So yesterday, my windows decided to go from XP SP2 to SP3. Internet Explorer got installed and now everytime I try to open iTunes I get the same error. When I check the task manager, I can see iTuneshelper.exe working. Does anybody know how to fix this?. I think Katrina posted something about DEF and give permission to iTunes to run, is that right?
Looking forward to hear from you,

I used RegCleaner and found a lot of bad entries in my registry. Cleaned it, erased any folder for iTunes or Quicktime and rebooted. Installed iTunes+Quicktime again and it worked. Lost everything though. In case somebody might need this information

Each time I try to open iTunes I get an error message that iTunes has encountered an error and needs to close.

How do I fix iTunes. It all of a sudden stopped opening one day? I have uninstalled and reinstalled it but it still won't open. How can this be fixed?

Generate another of those error messages and click the "Click here" link in the error message box. What modname and modver are showing for the error? (Precise spelling please.)
If the error is a BEX and thus doesn't show an modname or modver, let us know what P1 through P9 items are showing for you instead.

Itunes has encountered an error and needs to close, while importing music

Can someone please help me? I have been getting this error all week and everything was fine 2 weeks ago. I have done EVERYTHING under the unexpected quits,freezes or launch issues in the itunes support!!!!! What can I do next? I have even "repaired" itunes.

Kar,
Check out the steps Roy B posted in this thread. They are long and a bit convoluted, but they seem to have done the trick for many others having this problem.

Itunes has encountered an error and needs to close..error unknown

I've tried to install both ITunes 7.6 and Quicktime numerous, countless times...They both load successfully, but won't open. I've tried to uninstall and re-install and spent 3 hrs on the phone with Windows tech, but to no avail??? Please any suggestions..seems like alot of other users are having this problem..thanks

Ally612 wrote:
I've tried to install both ITunes 7.6 and Quicktime numerous, countless times...They both load successfully, but won't open. I've tried to uninstall and re-install and spent 3 hrs on the phone with Windows tech, but to no avail??? Please any suggestions..seems like alot of other users are having this problem..thanksTry the solution proposed by jvh:
Apparently quite a few people have been bumping into the problem that, when trying to update Itunes on windows, it complains about a missing Itunes.msi file. If you Browse for this file however, you’ll find it in the location that it’s supposed to be (C:\Program Files\Apple Software Update\Packages).
I tried a few things to fix this, including downloading the latest iTunes from Apple’s website. After about 30 minutes of digging, I discovered that there’s a very simple fix.
1. Download the Windows Installer Cleanup Utility
2. Install the program (MS Office not required!)
3. Run the program from Start->All Programs->Windows Install Cleanup Utility
4. Click on iTunes, and then click the “Remove” button
5. Run the iTunes installer!

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ?

When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ? I am overly frustrated. Please help. Not exactly sure which operating system I have. It is a dell laptop with xp.
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72
AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
ModVer: 8.0.50727.6195 Offset: 00026b72

Well I was able to successfully revert back to iTunes8. Here's my steps:
1. In Add/Remove Programs I deleted all Apple products (iTunes, QuickTime, Safari, Bonjour, etc.)
2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
4. I then rebooted my PC
5. I then downloaded iTunes8.0.2 from here: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
6. After it installed it said it could use my iTunes library file because it was created with a newer version. So I re-created my library by following these steps: http://support.apple.com/kb/HT1451
It took some time but iTunes is now back up and running. And I have all my playlists, etc. I haven't tried to sync anything yet. I'm just thrilled to have my iTunes back!

"error Report" "iTunes has encountered a problem and needs to close" HELP!!

every time i try to load itunes i get this message
"error Report" "iTunes has encountered a problem and needs to close". i have tried uninstalling and reinstalling. i tried removing quicktime through my control pannel and then reinstalling. ive tried running scans and pretty much anything else i can think of. at this point i might just return the ipod. anyone have any ideas.

Have you tried uninstalling Quicktime? If not try that. If you are still having problems then do this.
1. Uninstall both iTunes and Quicktime.
2. Delete the folders iTunes and Quicktime where installed in.
3. Reboot.
4. Delete C:\Documents and Settings\<<Your User ID>>\Application Data\Apple Computer\
5. Delete C:\Documents and Settings\<<Your User ID>>\Local Settings\Application Data\Apple Computer
6. Delete if in your My Documents folder there is a folder called My Music with a folder in it called iTunes. Delete or rename the iTunes folder.
7. Reboot.
8. Turn off all anti virus and firewall software.
9. Re-install iTuens.
If you still get an error after that your Windows install is hosed. You will need to format and re-install it first.

When i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

Try:
iOS: If you can't back up or restore from a backup in iTunes

Recieving Error: iTunes has encountered a problem and needs to close

Please help. I have 2 iPods (nano 4gb & 30gb). My computer recognized the iPods, but iTunes does not open, nor does Quicktime. I am assuming this is due to a Window update, but I still have no idea how to fix this outside of what I've already tried. I have followed the 5 r's with no luck. I have uninstalled both iTunes & Quicktime, reinstalled and still receive the same error. I also have the text file for this error as well.
Next, in testing this with another computer, I have unknowingly erased all of my nano 4gb songs. My backup is the other iPod as well as the XML file. As you can see, I'm headed in a downward spiral. Please help.

hi Richard!
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
the first thing we should check with one of those is a broken quicktime. does your quicktime currently launch? if it doesn't, let's try a careful standalone QT install. see:
http://discussions.apple.com/message.jspa?messageID=1154498#1154498
keep us posted.
love, b

ITunes 6 error - iTunes has encountered a problem and needs to close.

iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: itunes.exe AppVer: 6.0.1.3 ModName: unknown
ModVer: 0.0.0.0 Offset: 0000b77d
Any idea´s anyone Plz
Phil

hi Richard!
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
the first thing we should check with one of those is a broken quicktime. does your quicktime currently launch? if it doesn't, let's try a careful standalone QT install. see:
http://discussions.apple.com/message.jspa?messageID=1154498#1154498
keep us posted.
love, b

Itunes has encountered an error and needs to close

Similar Messages

Maybe you are looking for