ITunes has installed but keeps giving error mess and it has to close
I just bought the new iPod touch 8GB and I connected the USB cord to it and my old version of iTunes said that I needed to upgrade to iTunes 9.0. It took me through the steps of downloading iTunes 9.0 and once it was done, I tried to open it up. I opened iTunes and all my songs were there but then an error message popped up and said "iTunes has encountered a problem and needs to close. Sorry for any inconvience". If I minimize the error message, I can play my songs but it will not pick up the ipod nor will it let me sync it because the error message keeps closing it. I have tried uninstalling iTunes and quicktime and I even let the computer update and shut it down and even did a system restore on my computer. Can someone PLEASE help me with this problem ASAP!
I've been experiencing the exact same thing since mid-Feb. Whether my iTouch is connected or not, iTunes loads then the message appears within 30 seconds that "iTunes has encountered an error and needs to close". I've uninstalled & reinstalled iTunes a couple of times, performed the "msconfig" & other tricks some I.T. pals have suggested but nothing works. Have searched message boards for ideas as to why this is happening or tips for dealing with this situation but have come up empty-handed. Like others, this mess began when I updated to the latest version of iTunes (9.0).....I'd reinstall the "old" version of iTunes but don't know where to find that info or whether that would be a good idea.
All I know right now is this never happened when I owned Sandisk MP3 players....I hate to think that buying the iTouch was just an expensive mistake on my part. Can anyone please help us solve this Windows error so that we can download, sync & access iTunes again??? Pretty please??? Thanks in advance....
Similar Messages
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im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
Trying to upgrade Itunes get the following error msgs: Itunes not installed correctly reinstall (Windows error 126) and missing file MSVCR80.DLL?
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98972) -
ITunes wont delete, needs re-install but keep getting error message.
I have a Dell XPS M1710 and running the latest version of iTunes.
Well, I had a problem with the DVD drive in the laptop and one of the tech guys edited the registry remotely and re-installed the DVD drive.
Now iTunes is showing this error message when I start it up.
Itunes Setup Assistant
Warning!
The registry settings used by the iTunes drivers for importing and burning CD's and DVD's are missing. This can happen as a result of installing other Cd burning software. Please re-install iTunes.
Well.... I un-installed then re-installed. Forgot something and un-installed again. Deleted the iTunes folder and quicktime folder in the Add/Remove programs and in the Program Files. then the iTunes folder in the Music Folder.
I got this error message again, and keep getting it when I run iTunes.
How can I fix this?First and foremost, NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER NEVER let anyone edit your registry remotely without asking him exactly what he is doing and why. There are two rules to editing the registry.
#1. DO NOT
#2. If you must break rule #1, BACKUP
Sounds like the Dell tech guy forgot both of them.
If you know which "other" software was installed, you can try uninstalling it. If you are sufficiently tech-savvy, you can try to discover which keys they are talking about and edit them in the registry editor, refer to the above rules.
You can always try calling Dell back and have them fix what they broke. They are supposed to keep detailed, accurate records of all maintenance and repairs they perform.
Try re-installing without uninstalling. I know, SHUDDER, but by now it probably will not hurt. Are you still running with the original OS, and is the image restore option still available? If so you can try backing up your data and re-installing the OS to its original config. This is not a great option, but it is a next-to-LAST resort.
Absolute LAST resort, brick the system, re-install everything. Definitely a baby-with-the-bathwater solution, but if nothing else works........
Hopefully something in here will help. Happy New Year -
HT1923 why is itunes not installing correctly. keep getting error 7
I keep getting a message saying something about my apple mobile device (error 7) when I am trying to install itunes on my laptop
Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80. -
Adobe 9 installed, but keep getting error message
I've had a couple PDF files sent to me by email, and I downloaded another off a website, but in each instance I get the following error message:
"Adobe Reader could not open *file name* because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasnt correctly decoded)."
I know nothing about programming, but am fairly computer literate. Any suggestions? One of these files is something I need to read ASAP.Hmm.
That's not a good sign. If you right click on the file and choose Properties, what does it say for file size?
I'm guessing that the emailed files would be corrupt. Emailing PDF's is not recommended unless they are Zipped first. But that doesn't explain why it's happening with the file that you got off a web site.
Do you have a link to a file on a web site that you can't open? -
ICal keeps giving error message and then crashing
When I open iCal it says "The server did not recognize your user name or password for account “US Holidays.” Make sure you enter them correctly." and also "The server did not recognize your user name or password for account “[email protected]” Make sure you enter them correctly"
When I click ok it crashes the whole thing. How can I fix this sync problem?? I can't even get to the preferences to check the password.Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I cannot install iTunes. I get a Windows Error 126 and missing msvcr80.dll. I've tried uninstalling and re-installing based on all the suggestions, but still have an issue. I've removed all the services, tried moving the dll files as suggested, but I still have no success. Spent all day on this issue. I am running windows 7.
Sorry to hear this isn't going smoothly for you. Try Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
tt2 -
When attempting to download iTunes I keep getting error The system administrator has set policies to prevent this installation. This is a home PC and I am the administrator. Any help would be appreciated.
Hi PSpark!
I have an article here that I believe will help you troubleshoot this issue a little further. That article can be found right here:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I have installed Adobe digital additions and have tried to authorize but keep getting error message "Connection error" . The internet connection is working and I do have an Adobe ID can you help please.
I have been using Adobe reader for PC to download my eBooks but the eBook Vendor has switch to Digital Addition,this is from sjpt,
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID. -
i tried to install itunes 10.5 but recieved an error msg saying there is a problem with this windows installer package
i am trying to update my iphone 4 to ios 5 therefor require itunes 10.5 the installation process then rolls back and closes with no further explanation can anyone help?There are numerous threads discussing errors with 10.5.0
can't install itunes 10.5
***Fix for iTunes 10.5 Install on Win7 64bit*** -
Tried to update ITunes, but keep getting error: Service "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
So how do I get my ITunes back?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I had iTunes installed on my windows desktop computer and it suddently disappeared. I tried to reinstall it but get an error message and it won't reinstall
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I have uninstalled and reinstalled iTunes several times, but keep getting an error message that "the registry settings for importing and burning CD's and DVD's is missing". Can anyone help with this?
It keeps telling me to reinstall iTunes, but it continues to come back with the same error message.
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