ITunes has kidnapped my CD/DVD drive!

CD/DVD Problems
1) I had been using itunes version 6.0.5.20 with no problems.
2) I upgraded to itunes version 7.0.0.70 in late September.
3) I recorded some CD’s from my library, using the itunes software, with no problems. However:
A) The AV buttons on my keyboard no longer work, including eject
When I try to eject, I get a message that reads:
Cannot open the tray of the optical drive. Please try again to eject the tray after close the all using softwares or after shutdown the system and then start the Windows. If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole in the side of the drive. (Yes it will open this way)
B) I can open the drive using the manual button on the drive.
C) The drive will read CD roms and DVDs, but not blank media; I get an error message that reads: F:/ is not accessible, incorrect function
4) I went to the itunes help page. I sorted through numerous documents in the FAQ section, trying to find a solution to my problem. I also emailed the support desk, which told me to look through the FAQ section for help. I sorted through the FAQs again. I found many people had the same problem, and the solution for them was to disable third party device filters in Windows XP. Since this was totally out of my realm, I had my brother, a software engineer do it.
5) I contacted Sony for help, they basically told me, not their problem.
6) I have removed all itunes software from my computer
7) I have removed and replaced my CD/DVD drive in hardware manager
8) I have downloaded and installed a driver update for my CD/DVD drive
9) I have tried reverting to an earlier, “Safe” configuration, but there is not one before this problem occurred.
10) I have purchased System Recovery disks from Sony, but short of totally reinstalling windows, there is nothing that fixes this problem.
I am obviously at wits end. This has gone on now for 3 months. I need help!

Yes, we have tried downloading all the relevent updates for IDE and BUS. Here is the info (Sorry it took awhile, but I couldn't seem to just copy and paste it.)
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Sony Corporation VGN-TX650P
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.1
LowerFilters: PxHelp20
UpperFilters: GEARAspiWDM (2.0.6.10).
Video Driver: Mobile Intel® 915GM/GMS,910GML Express Chipset Family\Intel® 915GM/GMS,910GML
Express Chipset
FlashMedia\MemoryStickDevice2, Bus Type SSA
FlashMedia\SdDevice3, Bus Type SSA
IDE\DiskHMS 360604D5CF00_ _ _ _ _ _ __DP4OC40D, Bus Type ATA, Bus Address [0,0]
IDE\DiskTOSHIBAMK6006GAH _ _ _ _ _ _BZ002A_,Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskToshibaMK2018GAS___ _Q2.0, Bus Type USB
IDE\CdRomMATSHITAUJ-832D_ _ _ _ _ _ _1.60 _
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Current user is an administrator.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive F: MATSHITA UJ-832D on CD R media at speed 16X

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