ITunes has recently began corrupting my music library and my Podcasts. An exclamation mark has appeared at the beginning of a random number of songs and against some Podcasts with the result that they will not play on iTunes. Message is that iTunes cannot

iTunes has recently began corrupting my Music and some of the Podcasts. An exclamation mark appears at a random selection of songs - about a thoussanad of them - and they will not play as iTunes says that it cannot locate the file. This also has happened on a number of Podcasts. Any one else encountered this?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, if you are running Windows (you've posted in iTunes for Windows, but your sig mentions Mac OS X...), and as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2

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HT201272 several of my purchased itunes songs have an exclamation point next to them, they will not play, How can I fix that problem??

Hello, Can someone assist me with trying to figure out how to locate previously purchased songs on my itunes library that are showing up with an exclamation point infront of the titile. I try and play the song and i get a message stating that Itunes cannot locate the original file... HELP:/

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

TS1424 When I click to play my songs in the library they will not play and show a circle with an exclamation point in the middle of it, what does that mean and how can I get them to play?

When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.

I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

HT203167 I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

Did you copy your actual iTunes content from your computer before reinstalling iTunes, or did you just copy your iTunes library which only contains the pointers to your songs / books locations ?
You might, depending upon your country and if they are still in your country's store, be able to redownload your music purchases and your ibooks via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - you will need to delete the entries from your library (where you are getting the 'unable to locate' messages) before they will potentially show with the cloud icon against them in Purchased for redownloading.
Or copy them from your backup of your downloads/library and add them to your iTunes library via File > Add To Library

HT1351 my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there????

my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-)

my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
THANKS AGAIN:-):-)

Downloaded songs frome itunes and internet went down and they will not play and it also caused other songs not to but most will what do i need to do wiyhout erasing everything

downloaded songs from itunes and the internet went down and they will not play and also caused other songs already downloaded not to play what can i do

You can try a couple of different things. First - restart the iPod and see if the songs will play.
Restart the iPod by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that doesn't help - delete the songs and then download them again. You can download purchased music again at no charge as long as you use the same Apple ID that you bought them with originally and as long as you live in one of these countries.
Previously purchased music is only available through iTunes in the Cloud in Argentina, Australia, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Ecuador, El Salvador, France, Germany, Guatemala, Honduras, Ireland, Luxembourg, Malta, Mexico, New Zealand, Nicaragua, Panama, Paraguay, Peru, Slovakia, Spain, Switzerland, the United Kingdom, United States, and Venezuela.
If you are running iOS 5 on the iPod - You can delete songs by swiping across the song in list view to bring up a red delete button. Tap the button to delete the songs. Download the songs again in the purchased tab in iTunes.
Downloading Past Purchases

TS1717 i recently downloaded two tracks from itunes: they will not play in my windows media center even though i have added them to that location. any idea what other trouble shooting i can attempt on this issue??

i recently downloaded two tracks from itunes and they will not play in my windows media center. i have never had this problem but the two tracks play on my PC just not in the windows media center and usually all my itunes music plays in there no problem??? any idea what to do? thanks

I'm searching for an answer to almost the same exact problem, using almost the same exact hardware and software. Has an answer been found?
The files that I'm trying to burn come from eMusic, and they are formatted mp3. Recently, (after the iTunes update to 9.2.3?,) they would not drag and drop from iTunes into Toast. From several different discussions I've tried working around this by dragging to the desktop first then dragging and dropping to Toast, going to Toast from a programmer's homemade help window, " iToons," and today, after talking with Apple support, going directly to Toast from my eMusic folder. Alas, all recordings do not perform like they use to. Sometimes they play and sometimes not. There is one I managed, that is listenable, but sometimes I have to put it in my car stereo over and over again as it gets ejected with an error code, sometimes, finally it takes it... Some of the recordings on other disks I've burned are not clean - they have white-noise sounds creeping in... I use to have none of these problems. One time as I was listening to a CD that managed to play, and it just stopped playing... Is there an answer out there to get back to how it use to be? Thanks for you help.

With purchased music videos they will not play, an error comes up"The requested URP was not fopund on thsi server", and video doesn't play?

I ahve purchased 5 music vidoes from iTunes and they will not play on my iPhone4. The error message that appears is:
"The requested URL was not fopund on this server"
I am not sure how to fix this so I can watch my videos?

It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
You shoud find that the FindTracks script is able to repair the links in your library.
I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
tt2

I have songs in my iTunes App that will not play. It keeps saying that this computer is not authorized to play would you like to authorize it. I would but its asking me to authorize an account that was changed. What do I do????

I have songs in my iTunes Application that will not play. I keeps saying that this computer is not authourized to play name of song would you like to authourize it. The problem is its the old account I had and that has been changed. How am I going to authorize these songs when this account no longer exists.

I posted about this yesterday -- it happened to me, and the solution was incredibly simple. An Apple tech guy had me delete my SC Info Folder, located on my XP in Application Data.
Here is my post:
https://discussions.apple.com/message/15134112#15134112
Here is the link about the SC Info Folder (4th down):
http://support.apple.com/kb/TS1389?viewlocale=en_US
It wasn't every song, just a few of them. A nightmare to figure out what to do, but it was solved upon reboot.

Videos will not play on computer or show in itunes

Ok, i have 2 video encoders/converters. I have videora and ImTOO MPEG Encoder. When i encode shorter videos, like up to 5 mins. in length, they play on my computer, and i can transfer them to my ipod. But, once i try to encode longer videos, they will not play on itunes, and they won't show up on my library or go to my ipod. They won't even play on realplayer. They say cannot start playback. If someone knows a solution to my problem, i would greatly appreciate an answer. Thanks!

You need to post more information about the videos you are trying to convert. Are they ripped from DVD's, home videos etc. Also post what software you used to rip or create the video.
No one will respond unless you provide all the information available.

Itunes will not launch, no error message (windows xp, itunes 10.7.0.21)

Itunes will not launch, no error message (windows xp, itunes 10.7.0.21)
Yeah

OK, so i cannot enter into iTunes safe mode, whilst monitoring proccesses in the task manager I noticed that itunes will only stay open if i keep my fingers on shift and control-i dont know if that is worth mentioning- the proccess promptly ends after the release of the said keys, (I tried both the shift control keys on either side of the keyboard-same result) so i am stuck there.
P.S.
This version of iTunes had previously worked before, I uninstalled everything apple related after noticing how many processes (-id est-) /applications, were using up my memory.
afterwards I had need for iTunes, (i needed to wipe my iDevice) I reinstalled and this problem has arisen.

HT204291 All of sudden apple tv will not play my tv shows/movies on itunes. It says "The connected display is not authorized to play protected movies."...

All of sudden apple tv will not play my tv shows/movies on itunes. It says "The connected display is not authorized to play protected movies.
Can anyone help I have just bought alot of movies and tv shows and want to watch them with my family not just on my ipad!!!
Not sure why this has just started happening. have been using apple tv with my ipad for months and now it comes up with this error...
THanks

Firstly restart the AppleTV, secondly check the HDMI lead and if possible swap for another or another HDMI input - sounds as though AppleTV thinks the TV is not HDCP capable.
AC

HT204406 I opened i Tunes on my mac and while i see the songs in some of my playlists they will not play. The computer says the song could not be used because the original file could not be found. Would you like to locate it? When i do it won't play.

I opened i Tunes on my mac and while i see the songs in some of my playlists they will not play. The computer says the song could not be used because the original file could not be found. Would you like to locate it? When i do it won't play.

You will need to locate where you itunes library is and then relink one of the songs, itunes will do the rest. So if your itunes library is on an external hard drive or something like that. When you get the error message click yes you would like to locate it. then navigate to the external hard drive where the itunes libray is and locate that particular song. Once you have linked one, itunes will ask if you would like it to locate the rest, click yes and it will find the rest of the files if they are in the same location.

TS3297 I downloaded songs that now will not play completely on my ipod

I downloaded songs that now will not play completely on my touch. There were no error messages, and I see them fine on my touch. They get to a certain point in the song and jump to the next song.

Do they play ok on your computer's iTunes ? If they do then try deleting them from your iPod and then re-sync them back to it.
If they also don't play on your computer's iTunes, then depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

IDVD burns disc but they will not play back on same computer

Prior to this latest update of iDVD, I had ZERO problems with burned iDVDs. Now I can create and burn a disc in iDVD 6.0.3 but my computer refuses to recognize it as a playable disc. I put it in the drive and it spins and spins and after around 10 mins a screen pops up and says that it is a blank. But when I play it on a standard DVD player, it works fine. I recently updated Quicktime to the latest version. Something is wrong. Ah, for the days when you could call Apple about anything and they had the highest rated tech support in the world, now it can be really tough to get an answer. Can anyone give me some thoughts? Thanks, Reed

I have the same problem. iDVD disks that I burn on my G5 will play on G4's, my PC, and all consumer DVD players that I have tried them in. But they will not play on my G5 that created them, and they never have. The disk just spins for a few seconds and then ejects. It never gets recognized and never mounts. There is no error message. I regularly distribute my DVD's to 20+ people, and the disks play on all of their players, though I don't know if anyone tried to play one of my DVD's in a G5.
I use DVD-R disks, and have tried burning at slower speeds (4x)from a disk image using Disk Utility, but the disk still won't play on my G5. On the other hand, my G5 will play iDVD disks that I have burned on a G4, and it will play commercial DVD disks.
I have seen posts from other users who have complained about this problem. I have never seen a fix or a suggested solution that worked. It would be great if you have seen something on this, or have some suggestions, that might lead to a resolution. Otherwise, I can live with it.

ITunes has recently began corrupting my music library and my Podcasts. An exclamation mark has appeared at the beginning of a random number of songs and against some Podcasts with the result that they will not play on iTunes. Message is that iTunes cannot

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