ITunes has started to crash
Well it seems like you're locked into using iTunes if you have an ipod, but iTunes has started to crash everytime I try to sync my ipod, so what the **** do I do now?
About 50 or so songs into a sync it goes into error and I get the standard XP error message.
I've tried reinstalling but this makes no difference.
Can anyone suggest anything?
Hi
I got this
AppName: itunes.exe AppVer: 9.0.2.25 ModName: quicktime.qts
ModVer: 7.64.17.73 Offset: 00837916
and I got the body of a text file that was to be attached to the fault report. Nowhere in there does it mention a Faulting Report
I have found that if I don't have the external drive plugged in that holds all the music, the fault doesn't happen. But then of course neither does the sync.
When I do plug it in, the files are there to sync, all 523 of them, but it never gets past about 50.
I went through every single piece of artwork looking for bmp files and deleted them to see if it helps cos it crashed once before after I installed BMP artwork.
This is seriously frustrating now.
Does anyone know a hack so I can use my ipod that I paid for with my money, liek a normal mp3 player and just drag and drop mp3's onto it?
Similar Messages
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Process: WebProcess [2443]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Identifier: com.apple.WebProcess
Version: 8536 (8536.30.1)
Build Info: WebKit2-7536030001000000~9
Code Type: X86-64 (Native)
Parent Process: ??? [1]
User ID: 501
Date/Time: 2013-09-01 13:21:18.722 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 477 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 138 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 43FF8B89-D840-7DA7-F24D-D3F48364B594
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000004000038
VM Regions Near 0x4000038:
-->
__TEXT 000000010e822000-000000010e823000 [ 4K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Application Specific Information:
Bundle controller class:
BrowserBundleController
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x00007fff8c576600 JSC::SlotVisitor::copyAndAppend(void**, unsigned long, JSC::JSValue*, unsigned int) + 208
1 com.apple.JavaScriptCore 0x00007fff8c5383af JSC::JSArray::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 79
2 com.apple.JavaScriptCore 0x00007fff8c57614d JSC::SlotVisitor::drain() + 301
3 com.apple.JavaScriptCore 0x00007fff8c51f51c JSC::Heap::markRoots(bool) + 1452
4 com.apple.JavaScriptCore 0x00007fff8c51ebf8 JSC::Heap::collect(JSC::Heap::SweepToggle) + 152
5 com.apple.JavaScriptCore 0x00007fff8c51da0b JSC::DefaultGCActivityCallbackPlatformData::timerDidFire(__CFRunLoopTimer*, void*) + 315
6 com.apple.CoreFoundation 0x00007fff92e58804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
7 com.apple.CoreFoundation 0x00007fff92e5831d __CFRunLoopDoTimer + 557
8 com.apple.CoreFoundation 0x00007fff92e3dad9 __CFRunLoopRun + 1529
9 com.apple.CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
10 com.apple.HIToolbox 0x00007fff8946ceb4 RunCurrentEventLoopInMode + 209
11 com.apple.HIToolbox 0x00007fff8946cc52 ReceiveNextEventCommon + 356
12 com.apple.HIToolbox 0x00007fff8946cae3 BlockUntilNextEventMatchingListInMode + 62
13 com.apple.AppKit 0x00007fff8c980533 _DPSNextEvent + 685
14 com.apple.AppKit 0x00007fff8c97fdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
15 com.apple.AppKit 0x00007fff8c9771a3 -[NSApplication run] + 517
16 com.apple.WebCore 0x00007fff8af0f4ff WebCore::RunLoop::run() + 63
17 com.apple.WebKit2 0x00007fff93e3b462 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
18 com.apple.WebKit2 0x00007fff93e01bfd WebKitMain + 285
19 com.apple.WebProcess 0x000000010e822e7b 0x10e822000 + 3707
20 libdyld.dylib 0x00007fff92e067e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f286d16 kevent + 10
1 libdispatch.dylib 0x00007fff8f4bedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8f4be9ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8f284686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f283c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff92e38233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff92e3d916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff88d17546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff88d75562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c3efb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8c612bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8c54a252 JSC::JSObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 66
1 com.apple.JavaScriptCore 0x00007fff8c496203 JSC::Arguments::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 35
2 com.apple.JavaScriptCore 0x00007fff8c576158 JSC::SlotVisitor::drain() + 312
3 com.apple.JavaScriptCore 0x00007fff8c575a26 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 294
4 com.apple.JavaScriptCore 0x00007fff8c5758b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
5 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 com.apple.JavaScriptCore 0x00007fff8c54a304 JSC::JSObject::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 244
1 com.apple.JavaScriptCore 0x00007fff8c542bdb JSC::JSFunction::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 27
2 com.apple.JavaScriptCore 0x00007fff8c576158 JSC::SlotVisitor::drain() + 312
3 com.apple.JavaScriptCore 0x00007fff8c575a26 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 294
4 com.apple.JavaScriptCore 0x00007fff8c5758b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
5 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_c.dylib 0x00007fff8c2d3db0 bzero$VARIANT$sse42 + 144
1 com.apple.JavaScriptCore 0x00007fff8c49acc3 JSC::CopiedSpace::getFreshBlock(JSC::AllocationEffort, JSC::CopiedBlock**) + 211
2 com.apple.JavaScriptCore 0x00007fff8c5764bb JSC::SlotVisitor::allocateNewSpace(void*, unsigned long) + 171
3 com.apple.JavaScriptCore 0x00007fff8c576564 JSC::SlotVisitor::copyAndAppend(void**, unsigned long, JSC::JSValue*, unsigned int) + 52
4 com.apple.JavaScriptCore 0x00007fff8c5383af JSC::JSArray::visitChildren(JSC::JSCell*, JSC::SlotVisitor&) + 79
5 com.apple.JavaScriptCore 0x00007fff8c57614d JSC::SlotVisitor::drain() + 301
6 com.apple.JavaScriptCore 0x00007fff8c575a26 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 294
7 com.apple.JavaScriptCore 0x00007fff8c5758b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
8 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
9 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 7:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff8f284686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f283c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff92e38233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff92e3d916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff92e4bdd1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8af245e1 WebCore::ScrollingThread::initializeRunLoop() + 273
7 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8f286322 __select + 10
1 com.apple.CoreFoundation 0x00007fff92e7cf46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 9:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c3efb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff8af49d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff8a49a12a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 10:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c3efb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff8af49d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff8a49a12a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 11:: QTKit: listenOnDelegatePort
0 libsystem_kernel.dylib 0x00007fff8f284686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f283c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff92e38233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff92e3d916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff92e4bdd1 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff93b592d6 listenOnDelegatePort + 403
7 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 12:: QTKit: listenOnNotificationPort
0 libsystem_kernel.dylib 0x00007fff8f284686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f283c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff92e38233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff92e3d916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff92e4bdd1 CFRunLoopRun + 97
6 com.apple.QTKit 0x00007fff93b59771 listenOnNotificationPort + 371
7 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8f2866d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c2e8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c2e8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0xffff000000000002 rbx: 0x00000001124e60f0 rcx: 0x0000000000000000 rdx: 0x0000000004000000
rdi: 0x0000000000000001 rsi: 0x0000000000000000 rbp: 0x00007fff513db500 rsp: 0x00007fff513db4a0
r8: 0x0000000000000004 r9: 0x00007fff513db410 r10: 0x0000000000000034 r11: 0x0000000112466058
r12: 0x00000001149b4e28 r13: 0xffff000000000002 r14: 0x0000000004000000 r15: 0x0000000000000000
rip: 0x00007fff8c576600 rfl: 0x0000000000010246 cr2: 0x0000000004000038
Logical CPU: 1
Binary Images:
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0x10e82a000 - 0x10e82afff WebProcessShim.dylib (7536.30.1) <15AC7990-1B63-3AD9-905F-7331C901A578> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
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0x114952000 - 0x114968ff7 com.apple.webcontentfilter.framework (3.1 - 5) <E18D99F4-A52C-30C8-9D70-D0E34DB9D68C> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
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0x115a0d000 - 0x115a0eff7 ATSHI.dylib (341.1) <6860AB9D-27E6-3516-91BF-05E4B9E8A8F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x116638000 - 0x116663fff GLRendererFloat (8.9.2) <18D6F0AD-C5F1-3E8F-89C2-89426A3D6FE4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11b4b1000 - 0x11b66ffff GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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0x11b84e000 - 0x11bcd6ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <ED3787B7-1558-3C4C-8F84-7E810A27FF7E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff6e422000 - 0x7fff6e45693f dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
0x7fff8769c000 - 0x7fff876f6fff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x7fff87a35000 - 0x7fff87a35fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87a36000 - 0x7fff87a83fff com.apple.CoreMediaIO (308.0 - 4155.4) <B563579E-469D-39A1-975C-F4EDD419602E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
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0x7fff87b4e000 - 0x7fff882f5fff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff882f6000 - 0x7fff882f7fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff882f8000 - 0x7fff88379fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8837a000 - 0x7fff88389fff com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x7fff89147000 - 0x7fff89154fff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
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0x7fff8f4ba000 - 0x7fff8f4cfff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff8f4d2000 - 0x7fff8f4f4ff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff8f5c4000 - 0x7fff8f81fff7 com.apple.QuartzComposer (5.1 - 284) <D9CDC9ED-9F03-30F0-80DF-BA189A054AC9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8f820000 - 0x7fff8f820fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff8f821000 - 0x7fff8f83bfff com.apple.CoreMediaAuthoring (2.1 - 914) <F0E11E75-03DA-3622-B614-2257EBDABF25> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8f83c000 - 0x7fff8f95492f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8f955000 - 0x7fff8fbf9ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8fbfa000 - 0x7fff8fc24ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8fc2a000 - 0x7fff8fc79ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8fc7a000 - 0x7fff8fc7bff7 libSystem.B.dylib (169.3) <FF25248A-574C-32DB-952F-B948C389B2A4> /usr/lib/libSystem.B.dylib
0x7fff8fcd7000 - 0x7fff8fd45ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8fd4a000 - 0x7fff8fd4efff libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8fd4f000 - 0x7fff8fe29fff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8fe2a000 - 0x7fff8fe2dfff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8fe57000 - 0x7fff90293fef com.apple.VideoToolbox (1.0 - 926.104) <9231E12F-3D46-3F3D-B24F-6E16127E5909> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff90802000 - 0x7fff90904fff libcrypto.0.9.8.dylib (47.1) <72AA650B-0453-3BB4-BA03-824627BB199C> /usr/lib/libcrypto.0.9.8.dylib
0x7fff90905000 - 0x7fff9093aff7 libTrueTypeScaler.dylib (84.6) <635BEEBD-7969-3083-8B1A-D49E9DA81517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff9093b000 - 0x7fff90952fff com.apple.CFOpenDirectory (10.8 - 151.10) <7AD5F6E7-A745-3FF4-B813-9D064A8146EC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff90953000 - 0x7fff90960ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff909a8000 - 0x7fff909baff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff909bd000 - 0x7fff90a13fff com.apple.HIServices (1.20 - 417) <839B4EE4-B96F-3371-BE90-3B4EBB86C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff90a29000 - 0x7fff90f30ff7 com.apple.Safari.framework (8536 - 8536.30.1) <5C62034A-BAA0-32BB-84C2-2559389B72C4> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff90f31000 - 0x7fff90f5ffff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff90f60000 - 0x7fff91277ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff91278000 - 0x7fff914f3ff7 com.apple.RawCamera.bundle (4.08 - 707) <1DC4305D-C8FE-3680-BE23-937A58F4BD71> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff914f4000 - 0x7fff91e844af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff91e85000 - 0x7fff91eb1fff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff91eb7000 - 0x7fff91ee8ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff91ee9000 - 0x7fff91f9cff7 com.apple.PDFKit (2.8.4 - 2.8.4) <BD6E8774-1C8B-3CD1-B5FA-7352B2173068> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff91f9d000 - 0x7fff91fa0fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff91fa1000 - 0x7fff91fdbff7 com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff91fe9000 - 0x7fff92147fef com.apple.MediaControlSender (1.7 - 170.20) <853BE89D-49B0-3922-9ED5-DDBDE9A97356> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff92148000 - 0x7fff92151ff7 com.apple.CommerceCore (1.0 - 26.1) <40A129A8-4E5D-3C7A-B299-8CB203C4C65D> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff92152000 - 0x7fff92153ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff92154000 - 0x7fff922dffff com.apple.WebKit (8536 - 8536.30.1) <56B86FA1-ED74-3001-8942-1CA2281540EC> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff922e0000 - 0x7fff92316fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff92317000 - 0x7fff9233ffff libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff92340000 - 0x7fff9239cfff com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff923cc000 - 0x7fff92400fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff92401000 - 0x7fff9240dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff92412000 - 0x7fff9244dfff com.apple.LDAPFramework (2.4.28 - 194.5) <7C71C445-2B52-3AC0-97E5-9F2E692C8F5C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff9244e000 - 0x7fff92450ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff925ad000 - 0x7fff926fffff com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <62770C0F-5600-3EF9-A893-8A234663FFF5> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff9270a000 - 0x7fff92715fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff92722000 - 0x7fff927d3fff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff927d4000 - 0x7fff92bcbfff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff92c12000 - 0x7fff92c13fff libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib
0x7fff92c72000 - 0x7fff92c76fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff92c77000 - 0x7fff92c77fff com.apple.AOSMigrate (1.0 - 1) <585B1483-490E-32DD-97DC-B9279E9D3490> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x7fff92c78000 - 0x7fff92d4bff7 com.apple.DiscRecording (7.0 - 7000.2.4) <9DA3C0A7-0AB9-3DD1-9D84-737BB0014F1E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff92d4c000 - 0x7fff92d88fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff92d89000 - 0x7fff92d8dfff libGIF.dylib (850) <D4525F87-759C-338C-B283-BB8DE815D3D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff92d8e000 - 0x7fff92d93fff com.apple.OpenDirectory (10.8 - 151.10) <3EE3D15A-3C79-3FF1-9A95-7CE2F065E542> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff92df4000 - 0x7fff92df5fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff92df6000 - 0x7fff92df7ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff92df8000 - 0x7fff92e03ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff92e04000 - 0x7fff92e07ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff92e08000 - 0x7fff92ff2ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff93013000 - 0x7fff93041ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff93042000 - 0x7fff93064ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff93065000 - 0x7fff930b0fff com.apple.framework.CoreWLAN (3.3 - 330.15) <047FA8CB-7447-3171-9518-6C88DA71F20E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff930b1000 - 0x7fff930b1fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff930d3000 - 0x7fff93171ff7 com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff93184000 - 0x7fff9318eff7 com.apple.xpcobjects (103 - 103) <9496FA67-F53E-37B8-845A-462B924AA5BE> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
0x7fff9318f000 - 0x7fff93193ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff93227000 - 0x7fff93253fff com.apple.framework.Apple80211 (8.4 - 840.22.1) <7CFDDBBB-87DF-3CB5-AB69-A77D73F26239> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff93254000 - 0x7fff93257ff7 com.apple.LoginUICore (2.1 - 2.1) <98A808A9-F27D-37A9-84D6-77B61C444F97> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff93258000 - 0x7fff9325aff7 com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff9325b000 - 0x7fff9329eff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff9329f000 - 0x7fff93364ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff93365000 - 0x7fff93373fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff93414000 - 0x7fff9342bfff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9342c000 - 0x7fff9344cfff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff9348e000 - 0x7fff934e5ff7 com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff934e6000 - 0x7fff934e7fff libodfde.dylib (18) <015DD2A0-D59A-3547-909D-7C028A65C312> /usr/lib/libodfde.dylib
0x7fff934e8000 - 0x7fff934fefff com.apple.Accounts (211.2 - 211.2) <F62749B0-AEA6-3673-8FD7-550E21622893> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff934ff000 - 0x7fff93503fff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
0x7fff93504000 - 0x7fff93504ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <EC55FB59-2443-3F08-9142-7BCC93C76E4E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff93505000 - 0x7fff93510fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9365d000 - 0x7fff93674fff libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff93675000 - 0x7fff93780fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff93802000 - 0x7fff93a83fff com.apple.AOSKit (1.051 - 152.4) <01C09And to top it off, my app store has just crashed, giving this report:
Process: App Store [2573]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.15)
Build Info: Firenze-129015000000000~6
Code Type: X86-64 (Native)
Parent Process: launchd [145]
User ID: 501
Date/Time: 2013-09-01 13:41:02.973 +0100
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 1662 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 5691 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 43FF8B89-D840-7DA7-F24D-D3F48364B594
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[0]'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff92e9bb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8f84d3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff92e601d7 -[__NSPlaceholderDictionary initWithObjects:forKeys:count:] + 119
3 CoreFoundation 0x00007fff92e6e6bb +[NSDictionary dictionaryWithObject:forKey:] + 59
4 App Store 0x0000000108a321fe App Store + 279038
5 libdispatch.dylib 0x00007fff8f4bff01 _dispatch_call_block_and_release + 15
6 libdispatch.dylib 0x00007fff8f4bc0b6 _dispatch_client_callout + 8
7 libdispatch.dylib 0x00007fff8f4c10c8 _dispatch_main_queue_callback_4CF + 275
8 CoreFoundation 0x00007fff92e3db4c __CFRunLoopRun + 1644
9 CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
10 HIToolbox 0x00007fff8946ceb4 RunCurrentEventLoopInMode + 209
11 HIToolbox 0x00007fff8946cc52 ReceiveNextEventCommon + 356
12 HIToolbox 0x00007fff8946cae3 BlockUntilNextEventMatchingListInMode + 62
13 AppKit 0x00007fff8c980533 _DPSNextEvent + 685
14 AppKit 0x00007fff8c97fdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
15 AppKit 0x00007fff8c9771a3 -[NSApplication run] + 517
16 AppKit 0x00007fff8c91bbd6 NSApplicationMain + 869
17 App Store 0x00000001089efa24 App Store + 6692
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f286212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8c2e7b54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8c32bdce abort + 143
3 libc++abi.dylib 0x00007fff8e2d89eb abort_message + 257
4 libc++abi.dylib 0x00007fff8e2d639a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff8f84d873 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff8bbd08fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff8f84d5de objc_terminate + 9
8 libdispatch.dylib 0x00007fff8f4bc0ca _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8f4c10c8 _dispatch_main_queue_callback_4CF + 275
10 com.apple.CoreFoundation 0x00007fff92e3db4c __CFRunLoopRun + 1644
11 com.apple.CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
12 com.apple.HIToolbox 0x00007fff8946ceb4 RunCurrentEventLoopInMode + 209
13 com.apple.HIToolbox 0x00007fff8946cc52 ReceiveNextEventCommon + 356
14 com.apple.HIToolbox 0x00007fff8946cae3 BlockUntilNextEventMatchingListInMode + 62
15 com.apple.AppKit 0x00007fff8c980533 _DPSNextEvent + 685
16 com.apple.AppKit 0x00007fff8c97fdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
17 com.apple.AppKit 0x00007fff8c9771a3 -[NSApplication run] + 517
18 com.apple.AppKit 0x00007fff8c91bbd6 NSApplicationMain + 869
19 com.apple.appstore 0x00000001089efa24 0x1089ee000 + 6692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f286d16 kevent + 10
1 libdispatch.dylib 0x00007fff8f4bedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8f4be9ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8f284686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f283c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff92e38233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff92e3d916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff92e3d0e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff88d17546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff88d75562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c3efb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8c612bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c5759d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8c5758b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c5759d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8c5758b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c5759d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8c5758b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 7:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8f286322 __select + 10
1 com.apple.CoreFoundation 0x00007fff92e7cf46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 8:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8c3efb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff8af49d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff8a49a12a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff8c62825f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 9:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8f286386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff8c370800 nanosleep + 163
2 com.apple.Foundation 0x00007fff88d769e4 +[NSThread sleepForTimeInterval:] + 156
3 com.apple.CommerceKit 0x0000000108b1df44 -[ISURLOperation _runWithURL:] + 1282
4 com.apple.CommerceKit 0x0000000108b1d9ca -[ISURLOperation _run] + 212
5 com.apple.CommerceKit 0x0000000108b1a758 -[ISURLOperation run] + 19
6 com.apple.CommerceKit 0x0000000108b1a036 -[ISStoreURLOperation _runURLOperation] + 1962
7 com.apple.CommerceKit 0x0000000108b192c0 -[ISStoreURLOperation run] + 121
8 com.apple.CommerceKit 0x0000000108b15997 -[ISOperation _main:] + 425
9 com.apple.CommerceKit 0x0000000108b154d5 -[ISOperation main] + 606
10 com.apple.Foundation 0x00007fff88d6e926 -[__NSOperationInternal start] + 684
11 com.apple.Foundation 0x00007fff88d760f1 __block_global_6 + 129
12 libdispatch.dylib 0x00007fff8f4bff01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib 0x00007fff8f4bc0b6 _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff8f4bd1fa _dispatch_worker_thread2 + 304
15 libsystem_c.dylib 0x00007fff8c2e8d0b _pthread_wqthread + 404
16 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 10:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8f2860fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8c2eafe9 _pthread_cond_wait + 869
2 com.apple.CoreVideo 0x00007fff8fbfc2a1 CVDisplayLink::runIOThread() + 689
3 com.apple.CoreVideo 0x00007fff8fbfbfd7 startIOThread(void*) + 148
4 libsystem_c.dylib 0x00007fff8c2e67a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8c2d31e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8f2866d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c2e8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c2e8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8f2866d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c2e8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c2e8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8f2866d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c2e8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c2e8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8f2866d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c2e8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c2e8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8f2866d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c2e8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c2e8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8f2866d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8c2e8f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8c2e8d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8c2d31d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff57210478 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff572104a0 rsp: 0x00007fff57210478
r8: 0x00007fff782d4278 r9: 0x0000000000000012 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff57210600 r13: 0x0000000000000000 r14: 0x00007fff782d5180 r15: 0x00007fff572104e0
rip: 0x00007fff8f286212 rfl: 0x0000000000000206 cr2: 0x00007fff782cdff0
Logical CPU: 0
Binary Images:
0x1089ee000 - 0x108a70ff7 com.apple.appstore (1.2.2 - 129.15) <D5AFB0BF-8554-3F64-8C4D-449B7A351470> /Applications/App Store.app/Contents/MacOS/App Store
0x108a9d000 - 0x108ae1fff com.apple.CoreRecognition (1.1 - 20.8) <43261D90-8416-3328-9FA9-F38210D08FCB> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
0x108af6000 - 0x108deefff com.apple.CommerceKit (1.2.0 - 135.30) <4CF8EAB4-3E80-3AAD-AA85-C93455C71B38> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x108e88000 - 0x108ee7fff com.apple.SoftwareUpdate.framework (6 - 473) <14DF8520-A1AA-3C75-B811-628E0909F6FD> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x108f36000 - 0x108f3afff com.apple.ServerInformation (1.2 - 1) <31EDF873-3B73-3899-9989-2B57BD45D65A> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x108f45000 - 0x108fe7fff com.apple.PackageKit (3.0 - 260) <B9C3BB80-C2A3-3E9E-A9C0-EB58B5F42512> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x109058000 - 0x109077ff7 com.apple.DistributionKit (700 - 735) <CDB189A0-F913-3D68-9747-CE3097B25D7E> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x109303000 - 0x109303ff7 +cl_kernels (???) <90C38690-A3AC-4569-8AA7-964EE37D03CB> cl_kernels
0x10a822000 - 0x10a82bfe7 libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x10a835000 - 0x10a835ff7 +cl_kernels (???) <78B40F04-12D4-4299-BC29-9DC2A5729040> cl_kernels
0x10a83a000 - 0x10a83affc +cl_kernels (???) <978488D9-C425-4BEE-B626-2D5AA370758A> cl_kernels
0x10a83f000 - 0x10a83fffe +cl_kernels (???) <28673786-6915-4F0B-9E1E-F76BB9EC9A09> cl_kernels
0x10b577000 - 0x10b577ff9 +cl_kernels (???) <F2A9587C-30D5-4F51-A9C6-501E269DE647> cl_kernels
0x10b57c000 - 0x10b57dffb +cl_kernels (???) <E0494F8B-80E0-49D4-BCF5-D0229A5C1E9F> cl_kernels
0x10b5ee000 - 0x10b5f3fff com.apple.IOAccelerator (74.5.1 - 74.5.1) <574EC60B-E292-3FEA-8A66-B12DB2C1CEC5> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x10b5fb000 - 0x10b607fff libGPUSupportMercury.dylib (8.9.2) <971EDFC6-3E6A-375C-9133-F50DFDDCEBDD> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x10b636000 - 0x10b636ffc +cl_kernels (???) <978488D9-C425-4BEE-B626-2D5AA370758A> cl_kernels
0x10d0b2000 - 0x10d14cff7 unorm8_bgra.dylib (2.2.16) <5D62BED8-DF5D-3C51-94B4-57368FF10DDB> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10d1f8000 - 0x10d1f8ffd +cl_kernels (???) <E9115E27-5C47-4B39-AD5E-C35ECC2030A1> cl_kernels
0x10d1fe000 - 0x10d1feffb +cl_kernels (???) <66D4B3FE-CD33-4C9A-B14C-118B27A9A4EC> cl_kernels
0x10d202000 - 0x10d202ffd +cl_kernels (???) <2AA5FB84-AE39-4F61-A7A4-B10AA2AD5DED> cl_kernels
0x10d214000 - 0x10d214ffd +cl_kernels (???) <71B290D0-EB0E-4C66-8C8F-D1BD6B41049C> cl_kernels
0x10d232000 - 0x10d232ffd +cl_kernels (???) <3B4E3E38-8CB3-4F3D-9F88-F3198242C3CB> cl_kernels
0x10d23a000 - 0x10d23affb +cl_kernels (???) <D8ED5210-7F2A-4C0E-8F43-EA8BCC83737A> cl_kernels
0x10e501000 - 0x10e501ffa +cl_kernels (???) <D18E8D51-B6C6-4647-90E9-CEBB0DD144D4> cl_kernels
0x10e510000 - 0x10e510ff8 +cl_kernels (???) <DFCAB678-F34E-4A72-BF0F-DCCBD3EAACF7> cl_kernels
0x111954000 - 0x111955ff8 +cl_kernels (???) <B43B0E5D-A817-442A-9411-7B2F8CBC94F4> cl_kernels
0x111a48000 - 0x111a49ff5 +cl_kernels (???) <0D95264F-279F-43D1-B908-C08DC863CB41> cl_kernels
0x111a53000 - 0x111a54ffc +cl_kernels (???) <D23666D8-AB5F-4CD8-8143-89362AEA96CB> cl_kernels
0x1120fe000 - 0x112114ff7 com.apple.webcontentfilter.framework (3.1 - 5) <E18D99F4-A52C-30C8-9D70-D0E34DB9D68C> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x11230a000 - 0x112335fff GLRendererFloat (8.9.2) <18D6F0AD-C5F1-3E8F-89C2-89426A3D6FE4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x1150c6000 - 0x115284fff GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1152bb000 - 0x11542bfff libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x115463000 - 0x1158ebff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <ED3787B7-1558-3C4C-8F84-7E810A27FF7E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x7fff685ee000 - 0x7fff6862293f dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
0x7fff8769c000 - 0x7fff876f6fff com.apple.print.framework.PrintCore (8.3 - 387.2) <5BA0CBED-4D80-386A-9646-F835C9805B71> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff877b3000 - 0x7fff87859ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8785a000 - 0x7fff8785ffff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff87860000 - 0x7fff878acff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff878ad000 - 0x7fff87916fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff87963000 - 0x7fff8796dfff libcsfde.dylib (296.16.1) <8F75205A-8802-3B1D-87AA-235CBF1E49AE> /usr/lib/libcsfde.dylib
0x7fff8796e000 - 0x7fff879b1ff7 com.apple.ShareKit (1.0 - 119.13) <9E8948B4-A2AE-3990-9A93-7DFA1D3A1326> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff879b2000 - 0x7fff87a34ff7 com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff87a35000 - 0x7fff87a35fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87a36000 - 0x7fff87a83fff com.apple.CoreMediaIO (308.0 - 4155.4) <B563579E-469D-39A1-975C-F4EDD419602E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff87ab0000 - 0x7fff87ab1fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff87ab2000 - 0x7fff87b4dfff com.apple.CoreSymbolication (3.0 - 117) <C304FDB8-2FF7-34BC-858A-2B96C2B039D5> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff87b4e000 - 0x7fff882f5fff com.apple.CoreAUC (6.16.13 - 6.16.13) <8CBFBC9C-0773-3DEB-AF99-989008CB2B36> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff882f6000 - 0x7fff882f7fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff882f8000 - 0x7fff88379fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8837a000 - 0x7fff88389fff com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8838a000 - 0x7fff8838cfff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff8838d000 - 0x7fff8839bfff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff88cd3000 - 0x7fff88cdeff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff88cdf000 - 0x7fff8903efff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8903f000 - 0x7fff8909bff7 com.apple.Symbolication (1.3 - 93) <D5044687-E424-31CF-B120-667143E6B9C1> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
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Itunes has started crashing on macbook pro.
itunes has started crashing everytime I launch it on macbook pro. have followed advice in earlier posts and removed ibooks by putting it in trash, emptied trash and restarted. but problem remains.
i updated to 11.2.1 itunes a couple of days ago, and updated to OSX11.9.3 at the same time.
Itunes hasnt worked sinceLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
ITunes has started to cause instability, help ?
Hi, recently iTunes has started causing my Windows XP system problems. Sometimes, when I try to run it, it never opens. When that happens, I can't open other programs like Firefox or MS Word either. When I press Ctrl Alt Delete i see "iTunes.exe" is running in Processes but "iTunes" is not listed in Applications. I am forced in this situation, which happens quite frequently, to plug out my computer because when I shut down the "This program is not responding" box pops up and when I click "end now" the computer just idles forever and never shuts down.
If anyone could help me fix this problem, it would be much appreciated. Everytime iTunes decides not to open I am forced to keep plugging out my computer (can't be good for my hard drive!) Thanks a lot in advance, GregSometimes this problem can occur when a firewall blocks iTunes starting, as a test try briefly disabling your firewall to see if iTunes will start.
Do this after restarting your PC.
SOmetimes a damaged configuration files can do this, there are instructions for deleting the file in the link I will give at the end.
Do you use facebook & Qloud or other plugins?
Here are are some general instructions for troubleshooting launch problems - finding out if it is user specifc is an important first step.
XP version
http://docs.info.apple.com/article.html?artnum=302856
Vista version
http://docs.info.apple.com/article.html?artnum=305491 -
Photoshop elements 6 has started to crash when opened, so does Bridge.
I've used PSE 6 for years with no problems. Now it crashes when opened. Bridge is doing the same thing. I don't know where to start to get help or answers. Any help will be appreciated.
Reasons for crashes are frequently similar to reasons for slowing down. Does any of the reasons below sound familiar to what may be happening?
https://discussions.apple.com/docs/DOC-6921
If not, there is Adobe's forums: https://forums.adobe.com/community/photoshop_elements -
Photoshop has started to crash frequently. HELP!
This just started about a week ago even though I have been using Photoshop and Creative Cloud for over a year now.
What OS version?
What Photoshop version?
What does the detailed crash report say? -
My iTunes has started skipping when other applications run
Songs are skipping/stuttering/static-filled when I open other applications, or do anything not in iTunes.. is this due to some virus maybe? Or is it an iTunes problem? Thanks in advance.
Howdy jackEVNorman,
It sounds like your iTunes playback is stopping when you switch to another program. I want to recommend starting iTunes in Safe Mode, and see if the symptoms persist.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
If the issue is not resolved, I would try performing a Safe Boot on Mac OS X.
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/HT1564?viewlocale=en_US
To start up into Safe Mode (to Safe Boot), follow these steps.
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key.
The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without holding any keys during startup.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
My iTunes has started to hangup (windows XP). I even re-downloaded and re-installed.
This problem just stared this week.
Could you walk us through what happens when you try to connect to the Store, please?
-
Itunes and Windows Explorer crash when ipod attached
Hi, for some reason my ipod has started to crash both my laptop and my home desktop computer whenever i attach it. It shows up in Windows Explorer but if i click on the icon it crashes the window. Similarly, Itunes opens if i attach my ipod but then freezes straight away, but then if i take out my ipod it starts to work fine again. Im starting to think that seeing as this is happening on more than one computer it might be a fault with the ipod. Any ideas?!
O and it's a 120gb ipod classic and im using the most up to date itunes on vista.
Thanks alotIm starting to think that seeing as this is happening on more than one computer it might be a fault with the ipod.
I'm with you on that. By any chance do you have a spare USB cable (or have access to a different one)? If so, try experimenting with connecting using the other cable. Do you still get the freeze with that? -
Hey! "iTunes has encountered a problem, and needs to close"
Hey all, I just got me a new iPod, a 30g video, but as soon as i finished uploading all of my music on it, iTunes has started so read "iTunes has encountered a problem, and needs to close" every time I open it.
I have read all the forms on this topic that I could find
but none of then seem to fix my problem.
I have already...
tryed to repair iTunes by re-downloading iTunes 6.4
I have opened QuickTime and works with no problems
I dont have Norton firewall, and I have checked and made sure that Itunes was granted full outgoing access by MacAfee
I have downloaded all of the latest upgrades for windows and re-started my computer multaple times
Any help would be greatly appriciated...
Thx.
-Luke
iPod (30g Video) Windows XPI'm thinking your iTunes library got currupted somehow.
Try this (assuming iTunes is shut down and not showing in Task Manager > Processes tab)
Rename this file
C:\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Music\iTunes Library.itl
to ....\iTunes Library.old
Try to start iTunes, will it come up now? -
New Itunes update causing Ipod crashes
Since installing 10.6, Itunes has now regularly crashed when my Ipod is plugged in, leading me to have to force quit after giving it ample time to right itself (which it never does). This of course has wiped my ipod down, even tho DiskWarrior and Disk Utility recognize the drive, tell me its ok, and has the correct number of files, etc. But whenever i try and open Itunes, it crashes, tells me my Ipod is corrupt and needs to be restored, which I do. Then it works fine for a while, but then a day or so later I will plug it in and kapoof, nothing on my ipod, itunes hangs up, and so on. Its been going on for a couple weeks now, and I have tried rolling back to Itunes 10.2 which I have on my Time Machine backup, but it makes it laborious as I have to import the text files of my playlists one at a time, and being that i have a hundred or so playlists, i just give up.
I have done all the permissions correcting, rebuilt directory on my ipod, done various wipes of the drive, and so on, and I am out of ideas. Anyone else have this problem or any solutions?meh. i am tired of itunes. there is my solution. uninstalling it once and for all, as it is a memory hog and has always given me problems when i update it, and so forth. never had these kinds of issues with it, but i need my music and need to be able to listen to it, so that's my solution. thanks.
-
ITunes just started to run very slowly on windows XP
As of today, iTunes has started to run very slowly, on starting, on selecting a song, on any kind of moving around the interface. I can select a new song, it will play, but it takes about 10 seconds for the rest of the graphics to catch up (i.e. for song info to change, or the speaker icon to move to the next song etc). I cannot control what my virus software is doing (corporate computer locked down) but I can tell you it's been fine until today Wednesday 16 August. Running XP, on a Core Duo new Dell Latitude.
It also takes ages to load now. I tried removing the library, re-installing, updating etc. No avail.
I note that today I just had a big Windows update done.
Dell latitude 620 Windows XP Pro Core DuoAny recent changes to your anti-virus/firewall, anti-spyware, anti-adware or other protection software? (Updates, new versions, etc.)
It sounds like some sort of scanning is going on before these things open.
I started having overall slower computer problems when I downloaded and installed the instant search feature that's part of Office 2007. Once I uninstalled this add-on things started moving along a little faster.
But, if you have a large iTunes library it does take a while to load and open the program--especially if it's not part of your startup routine. The iTunes store page loads are a bit more of a mystery--unless you have a firewall scanning issue causing some interference. -
I have installed iTunes on my new laptop OS Windows 7. I have two iphones, a 3rd gen nano and an ipod classic.
Since the install yesterday I keep getting an error message which itunes has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a soluion is available.
I have un and re installed and followed a command promt reset.
I still have the problem. Any ideas?Ok. So I created a new account and iTunes did work. I went back into my original account and tried again and just to be more clear, after I open iTunes it asks me to accept or decline the agreement, I do that, then it says "updating library", and then one all the bars are full it closes and says "iTunes has encountered a problem and needs to close."
okay, let's start working through the user-account-specific causes of this message.
one possibility is damaged itunes preference files in the user account in which you're getting the crash. (there's a different set of those in each different user account, which is how we can get crashes limited to a single user account.)
if that is what is going on, we can often get past this by rebuilding the preference files in the account that is crashing. for the preference files rebuild technique, see my reply to kusma in this post:
b noir: Re: iTunes 7.0.1 crashing -
iTunes crashes when doing a power search. I get a Microsoft Visual C Runtime Library Error message: Program C:\Program Files (x86)\iTunes\iTunes.exe R6025. Pure virtual functional call. If I select ok, Windows 7 pops up with iTunes has stopped working and then it shuts iTunes down. Anyone else every have this issue. Any ideas on a fix?
Thanks,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Every time I click on a link to download an app the itunes store starts opening and then crashes?
Iam using google chrome.I believe this is a duplicate of an existing question, which has answers: https://support.mozilla.com/en-US/questions/749313
Thanks,
Dave
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