ITunes has stopped accessing Gracenotes when I try to import from CD's

Question

My iTunes library has stopped accessing Gracenotes when importing CD's. Now I either have to manually input all the info or rip it using Windows Media Player and import from a folder which takes ages when you've got loads of new CD's.
I've checked preferences and everything seems to be checked that needs to be so I'm not sure why it seems to have stopped.
Is anyone else experiencing this problem and does anyone know if there's a fix for it?

Answer 1

Not sure what you've seen/tried so far, so I'll run you through my standard advice as of this morning, Marty.
There's a bug with 10.1.0.54, Amanda, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
(1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
(2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
(3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
(3 and 4 do help with the device-syncing variation.)