Itunes has stopped detecting my ipod nano 7th generation

Hi I have recently bought an ipod nano (7th generation). Initially I connected it to my computer and everything was working fine but it has now stopped appearing when I connect it to iTunes. It connects - the ipod screen shows it is connected - but I cannot sync it or transfer music.
I have tried it on my wife's computer and it works as normal but all my music is on my laptop. I don't know if I need to download a mobile support or something but it's very frustrating. I have the latest version of iTunes on  both laptops/
I've followed the steps on the online help but the ipod isn't even appearing in my laptop's device manager. Gratedful for any help

It's working now, apple must have updated itunes that fixed the issue, not sure.

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