ITunes has stopped displaying my music
Hi, my iTunes has stopped showing the music and podcasts from my library. The library/content is still there, in the same location, but iTunes doesn't show it any more... I've tried re-installing iTunes, but no change. Any advice? Thanks
See this post.
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It sounds like you previously synced to another iTunes library or computer. If you do so the contents on the iPod are replaced with what is in the liTunes library of the computer.
To make this you syncing computer see:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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ITunes Has Stopped Seeing my Music...
Hello,
I have my iTunes library on a network share (instead of my MacBook), and it's never been a problem until a couple days ago.
Here are the symptoms: any new music/podcasts added - no problem. Every morning I refresh my podcasts, and iTunes finds the Library on the networked share and copies the new podcasts to it. No problem. However all of the rest of my 3600+ songs/podcasts (anything added prior to just a few days ago) have little question-marks in front of them. If I click on them, I get the "iTunes can not locate this song, would you like to locate it?" error. If I click "yes" and navigate to the iTunes library on the network share, then iTunes can find it.
Also, after a reboot of the MacBook, iTunes resets the library location back to the default (MacBook/Users/Joe/Music/iTunes/iTunes Music). Just quitting/restarting the iTunes app does not do this. It's never done this before. I can't figure out what's changed.
After a reboot, I've changed the library location back to the music folder on the network share (several times). I've tried "Consolidate Library" several times. Nothing seems to work.
Can anyone tell me what's going on and how to fix it? Thanks!
JoeOh, if only it were that easy. The former location (harddrive) of the iTunes library has been moved to a new location on the network.
Cast:
Workshop PC (Red Hat Linux)
Old Office PC (Red Hat Linux)
New Office PC (Ubuntu Linux)
External Harddrive
Plot:
A newcomer to the home network disrupts the status-quo. Hilarity ensues.
Scene One:
The iTunes library was on a 2nd harddrive in Workshop PC. Library was copied to External Harddrive (this is the step that I should have let iTunes perform).
Scene Two:
New Office PC is installed. It is assigned network name "OfficePC". External Harddrive containing new copy of iTunes library is connected to OfficePC.
Scene Three:
2nd harddrive from Workshop PC (containing original iTunes library) is removed and placed in OfficePC for use as network storage. Workshop PC is retired.
Scene Four:
Old Office PC is moved into workshop to replace retired Workshop PC. Harddrive is wiped and a fresh install of Ubuntu is performed. Old Office PC is reborn as "Workshop".
Epilogue:
So it's not really possible to move the iTunes library back to where it was. How about this: what if I copy the library to the default location on the MacBook? (MacBook/Users/Joe/Music/iTunes/iTunes Music) Then reboot. As I mentioned earlier, iTunes seems to default back to this location after a reboot. So then I point iTunes to a new location on the External Harddrive and Consolidate. Sound reasonable? -
'iTunes has stopped working' during music sync!
Hi,
I've had this issue for months now, and it occurs with both my iPod nano and my iPhone. The sync goes fine, until it comes to copying new tracks over, then it crashes! Does anyone have any ideas? I haven't been able to sync my devices for months now. It seems to have occurred after the update to iTunes 10.
Ryantodd1982 wrote:
so i have been having a recent issue with i pod touch and have racking my brain for a anwser to the very question you ask why me
so i say that if you would like some help try
the solution that kind of helped me
uncheck the covert high bit rate songs to 128 bit
hope i helped it works for me untill they decide it is a big enough issue to fix right
This also worked for me. Apple needs to sort themselves out tbh. -
I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
My itunes has stopped playing music. I recently downloaded more music and now it has stopped playing, it says it is playing but there is no sound and the time bar does not move from 0. I have uninstalled all apple apps on my laptop and reinstalled and then updated the software. I have tried 'repair' aswell but nothing has worked.
Songs in the itunes store are also not working
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Everytime I open up Itunes I can listen to my music, but once I connect it to my IPod, it says "ITunes has stopped working" and then ITunes ***** down. How do I fix this problem?
Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy -
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Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
Recently my iTunes has stop opening however i hear my music just find. Was wondering why i cannot see my iTunes when i click on it to open from my dock? It never was an issue before - it just stopped opening all of a sudden.
Hi Bink Wills,
If you can't click Window and then iTunes to bring the Window to the Front, try suggestions in the following article.
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
-Jason -
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Howdy Jubalum,
Thanks for using the Apple Support Communities.
If iTunes is qutting unexpectedly while it's burning a CD on your Windows PC, then I'd like you to please follow the directions in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
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Hi biazonmg,
Thanks for using Apple Support Communities. If iTunes is unexpectedly quitting when you open it, this article has steps to isolate and troubleshoot that:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
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Whenever I connect to the iTunes store i receive an error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This causes iTunes to close. I am using iTunes version 10.5.0.142 on a Windows Vista (64) PC. I have reinstalled iTunes selecting the "repair" option and also uninstalled and reinstalled iTunes. Any help will be deeply appreciated. Thank you. Below is the result of the diagnositc.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
HP-Pavilion BN474AV-ABA HPE-150t
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 002FAD94098CD0E0
Current user is not an administrator.
The current local date and time is 2011-11-13 22:08:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2cb3fff3fa771d265b0f8ffdcca13b55
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F4A2029C-16AA-4BDF-8DB7-9EC2A75B5991}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.6
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Nov 13 21:09:29 2011
Lease Expires: Mon Nov 14 21:09:29 2011
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-13 22:02:08.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: hp DVD A DH16ABLH, Rev 3HD9
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 15:40 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp CDDVDW TS-H653R on CDR media at speed 24X.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Connected Device Information:
Bruce's iTouch, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1C9053CC201
**** Device Sync Tests ****
Sync tests completed successfully.Same exact thing with me. And no help from apple. Just dropped nearly $600 and cannot get a decent working setup.
Apple's only suggestion was to uninstall iTunes and Quicktime, and re-install... of course (the I.T. Crowd tactic).
The crash happens only on iTunes store access. -
I made the unfortunate mistake of upgrading my ipod touch to ios 6 and then had to update itunes. Lots and lots of issues with that, losing my library, not able to add what was already on my ipod to itunes, and I have no idea what version of itunes I had before but this new updated version works differntly... like I could make playlists with videos w/o having to do the dumb manipulation of changing a movie into a music video.... anyhow. Whar can I do to be able to play videos from itunes?
Let's try the following user tip with that one:
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Itunes 9.1 wont start, says itunes has stopped working
I have a windows vista home premium 32 bit gateway laptop/pc, with a wired connection for internet. I have had no trouble for 3 years with past itunes but now with 9.0 and 9.1 it simply just wont start at all. When I double click on itunes I get, "itunes has stopped working and windows will notify you if a solution is avaible". I have tried to talk to numerous apple specialists but no can do because for them to troubleshoot with you, one has to own an apple product like ipod with serial number for them to actually help. I got rid of my ipod a long time ago, so I guess the option of talking to a non-robotic person will not work for some reason. A specialist gave me over 10 articles as to why itunes wont start with windows vista, things such as msconfig (changing startup options), uninstalling and reinstalling, having latest updates for firewall, itunes, among others which I already possess, Opening itunes on another user account and other too. I've tried all of these options and the only thing that I gained from all of these articles was I can open itunes on my different user account but when I do, it does not have any of my music on it. I have uninstalled itunes and reinstalled it before and the music has automatically showed up in itunes, but in the user account it does not do this. Does anyone know what the problem could be, it shouldn't be that hard for apple to provide a specialist to sit down after 30 minutes of eating there creme filled donuts and actually provide some customer service for the first time in history. Rhapsody has sat down for 2 and half hours and fixed my problem many times, (there based in the middle east and I can hardly understand them yet they were way more effient than itunes was). All I want is my precious metal music back which I poured over 100 dollars into. Thank you for everybodies support in trying to help me and others with same topic.
+I have checked in task manager and the programs itunes.exe and ituneshelper.exe are in the processes window but the program is not visible on the desktop.+
that usually means your security software is blocking it. Norton, McAfee, or whatever you use - try temporarily shutting it off and see if itunes will fully launch. -
Tried anew to install iTunes (9.1.1.12) again (I uninstalled after having upgraded to 9.X which was a very buggy release on the Windows side). But after having performed a very l o n g backup of my iPhone 3GS, it starts to do things with my songs and suddenly it displays the error message that iTunes has stopped working and that Windows will notify me when a solution is available. This repeats everytime I connect my iPhone... It seems that we will have to wait for an update as there are many comments about this realease????
Shouldn't there be a Windows 64-bit iTunes forum as well???Have you seen this article on troubleshooting iTunes crashes.
http://support.apple.com/kb/TS1717
If you find the problem is user specific and it happens when iTunes is "doing things to files", then look at "check for content files with issues". Sometimes a bad file can crash itunes.
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