Itunes has stopped responding
I have tried every thing suggested i this forum about fixing this. The message I get is that iTunes has stopped responding, Windows is looking for a solution to the problem. Then it wants to close iTunes. This only happens when i try to access the store. My music and podcasts and everything else works fine. Just can't go to the store. Just downloaded the lates and greates version of iTunes. Below is the error i get in the event viewer and of course windows Tech support is no help. Never ever had an error in the event viewer had a solution to a problem of any kind.
Log Name: Application
Source: Application Error
Date: 11/16/2013 9:40:19 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ols2
Description:
Faulting application name: iTunes.exe, version: 11.1.3.8, time stamp: 0x5274a87d
Faulting module name: KERNELBASE.dll, version: 6.3.9600.16408, time stamp: 0x523d4548
Exception code: 0xc06d007e
Fault offset: 0x00012eec
Faulting process id: 0x1a54
Faulting application start time: 0x01cee2ea6a23adb3
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
Report Id: c6cbdcc6-4edd-11e3-bee7-606c6697e8b0
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-11-16T16:40:19.000000000Z" />
<EventRecordID>73904</EventRecordID>
<Channel>Application</Channel>
<Computer>ols2</Computer>
<Security />
</System>
<EventData>
<Data>iTunes.exe</Data>
<Data>11.1.3.8</Data>
<Data>5274a87d</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.16408</Data>
<Data>523d4548</Data>
<Data>c06d007e</Data>
<Data>00012eec</Data>
<Data>1a54</Data>
<Data>01cee2ea6a23adb3</Data>
<Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\KERNELBASE.dll</Data>
<Data>c6cbdcc6-4edd-11e3-bee7-606c6697e8b0</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
See the following post for how to resolve. The fix involves copying a file from one directory to another. Very easy.
https://discussions.apple.com/message/24271500#24271500
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My itunes has stopped responding how can I get it working again
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Product info:
Late 2011 Macbook Pro, running Yosemite 10.10.1 with iTunes 12.0.1.26. I have installed all updates.
The Problem:
iTunes becomes unresponsive for at least 30 seconds and then frequently crashes after I request simple operations (like marking a podcast as played or unplayed, deleting a single episode of a podcast, switching between the tabs of the podcast section (between “My Podcasts” and “My Stations”), and switching between the Podcast and Music sections. Almost everything I do causes iTunes to stop responding and/or crash. I mostly use it for managing podcasts and syncing my iPod, so I haven’t noticed these problems with other areas of iTunes.
The application also doesn’t render properly when scrolling down through a list of media, so that some lines of text are split or duplicated until I wave the cursor over each line.
The application has become completely unusable, and I’m not sure what to do. When I was still running Mavericks (I upgraded to Yosemite last week with a clean install), I downgraded to iTunes 11 to fix the problems. The software was functional, but iTunes consumed a lot of CPU and memory according to Activity Monitor, and often the Macbook’s fan would start spinning when I used iTunes. The system update notifier also kept nagging me to update iTunes daily, and I got tired of that too.
I tried uninstalling and reinstalling iTunes 12, with no improvement (but I didn’t use a cleaner program to strip all associated files, so there might be something I missed). I also moved my iTunes library itl and xml files to the desktop and re-created the library by importing the xml file. That took several hours and made no difference.
I have saved the text from the latest crash report, in case all or part of it would be helpful.
Any suggestions? I'm pretty frustrated here, and I'm starting to look for alternatives to iTunes.Thank you for responding, Linc. I have followed your instructions.
Here is the result of Step 1, System log from the time of the crash:
1/19/15 11:19:31.306 AM iTunes[1030]: objc[1030]: autorelease pool page 0x7fe90f389000 corrupted
magic 0x00000000 0x00000000 0x00000000 0x00000000
should be 0xa1a1a1a1 0x4f545541 0x454c4552 0x21455341
pthread 0x0
should be 0x11969f000
1/19/15 11:19:49.297 AM com.apple.xpc.launchd[1]: (com.apple.iTunes.188040[1030]) Service exited due to signal: Illegal instruction: 4
1/19/15 11:19:50.366 AM ReportCrash[1526]: Saved crash report for iTunes[1030] version 12.0.1 (12.0.1.26) to /Users/username/Library/Logs/DiagnosticReports/iTunes_2015-01-19-111950_compute rname-2.crash
1/19/15 11:22:08.000 AM kernel[0]: process iTunes[1557] thread 84236 caught burning CPU! It used more than 50% CPU (Actual recent usage: 88%) over 180 seconds. thread lifetime cpu usage 90.051849 seconds, (89.262074 user, 0.789775 system) ledger info: balance: 90009348994 credit: 90014823684 debit: 5474690 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 101868601280
1/19/15 11:22:17.019 AM spindump[611]: Saved cpu_resource.diag report for iTunes version 12.0.1 (12.0.1.26) to /Library/Logs/DiagnosticReports/iTunes_2015-01-19-112216_computername-2.cpu_res ource.diag
1/19/15 11:22:19.337 AM iTunes[1557]: ApplePushService: APSConnection being used without a delegate queue
and here is Step 2, User Diagnostic Report:
Process: iTunes [1030]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 12.0.1 (12.0.1.26)
Build Info: iTunes-1200012000001026~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: iTunes [1030]
User ID: 502
Date/Time: 2015-01-19 11:19:31.484 -0800
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: REDACTED
Sleep/Wake UUID: REDACTED
Time Awake Since Boot: 16000 seconds
Time Since Wake: 130 seconds
Crashed Thread: 20
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
objc[1030]: autorelease pool page 0x7fe90f389000 corrupted
magic 0x00000000 0x00000000 0x00000000 0x00000000
should be 0xa1a1a1a1 0x4f545541 0x454c4552 0x21455341
pthread 0x0
should be 0x11969f000
Thread 0:: iTunes main Dispatch queue: com.apple.main-thread
0 com.apple.iTunes 0x000000010e021361 0x10d3a6000 + 13087585
1 com.apple.iTunes 0x000000010e04e42d 0x10d3a6000 + 13272109
2 com.apple.iTunes 0x000000010e04ddaa 0x10d3a6000 + 13270442
3 com.apple.iTunes 0x000000010e04ddd4 0x10d3a6000 + 13270484
4 com.apple.iTunes 0x000000010e04ddaa 0x10d3a6000 + 13270442
5 com.apple.iTunes 0x000000010e04bb04 0x10d3a6000 + 13261572
6 com.apple.iTunes 0x000000010e04ad52 0x10d3a6000 + 13258066
7 com.apple.iTunes 0x000000010e04af60 0x10d3a6000 + 13258592
8 com.apple.iTunes 0x000000010e06860a 0x10d3a6000 + 13379082
9 com.apple.iTunes 0x000000010e068261 0x10d3a6000 + 13378145
10 com.apple.iTunes 0x000000010d40a0df 0x10d3a6000 + 409823
11 com.apple.iTunes 0x000000010d4099fd 0x10d3a6000 + 408061
12 com.apple.iTunes 0x000000010d40990d 0x10d3a6000 + 407821
13 com.apple.iTunes 0x000000010d408d68 0x10d3a6000 + 404840
14 com.apple.iTunes 0x000000010dc0cec8 0x10d3a6000 + 8810184
15 com.apple.iTunes 0x000000010d99bb83 0x10d3a6000 + 6249347
16 com.apple.iTunes 0x000000010d6340d2 0x10d3a6000 + 2678994
17 com.apple.iTunes 0x000000010d633e79 0x10d3a6000 + 2678393
18 com.apple.iTunes 0x000000010d633ca3 0x10d3a6000 + 2677923
19 com.apple.iTunes 0x000000010d633beb 0x10d3a6000 + 2677739
20 com.apple.iTunes 0x000000010d5d1ddc 0x10d3a6000 + 2276828
21 com.apple.iTunes 0x000000010d5d1bc6 0x10d3a6000 + 2276294
22 com.apple.iTunes 0x000000010d5d1b2f 0x10d3a6000 + 2276143
23 com.apple.iTunes 0x000000010d5d2248 0x10d3a6000 + 2277960
24 com.apple.iTunes 0x000000010d5d1f40 0x10d3a6000 + 2277184
25 com.apple.iTunes 0x000000010d5d1a6e 0x10d3a6000 + 2275950
26 com.apple.iTunes 0x000000010d5d4256 0x10d3a6000 + 2286166
27 com.apple.iTunes 0x000000010dc0ca5b 0x10d3a6000 + 8809051
28 com.apple.iTunes 0x000000010d99cbfe 0x10d3a6000 + 6253566
29 com.apple.iTunes 0x000000010e1f37da 0x10d3a6000 + 14997466
30 com.apple.iTunes 0x000000010e0562fc 0x10d3a6000 + 13304572
31 com.apple.iTunes 0x000000010e05622b 0x10d3a6000 + 13304363
32 com.apple.iTunes 0x000000010d3c68a1 0x10d3a6000 + 133281
33 com.apple.iTunes 0x000000010d524054 0x10d3a6000 + 1564756
34 com.apple.iTunes 0x000000010e049d55 0x10d3a6000 + 13253973
35 com.apple.iTunes 0x000000010e05f805 0x10d3a6000 + 13342725
36 com.apple.iTunes 0x000000010d3b8ff0 0x10d3a6000 + 77808
37 com.apple.iTunes 0x000000010d3ca638 0x10d3a6000 + 149048
38 com.apple.iTunes 0x000000010d3c246e 0x10d3a6000 + 115822
39 com.apple.AppKit 0x00007fff96d41e98 -[NSApplication run] + 711
40 com.apple.iTunes 0x000000010dd8b5d1 0x10d3a6000 + 10376657
41 com.apple.iTunes 0x000000010d6efa9c 0x10d3a6000 + 3447452
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d06022e kevent64 + 10
1 libdispatch.dylib 0x00007fff909efa6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.mobiledevice 0x0000000114edbe2e __thr_AMRegisterForCallbacks + 418
7 libdispatch.dylib 0x00007fff909ecc13 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff909ef88f _dispatch_root_queue_drain + 935
9 libdispatch.dylib 0x00007fff909fdfe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x00007fff98f336cb _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x00007fff98f314a1 start_wqthread + 13
Thread 3:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d7f6fca 0x10d3a6000 + 4526026
3 com.apple.iTunes 0x000000010d7f7adc 0x10d3a6000 + 4528860
4 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
5 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8d05f3f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 6:: CoreAudioNotificationThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d8cfc1d 0x10d3a6000 + 5413917
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 7:: TrackProcessor::ManagerThread
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d3aad51 0x10d3a6000 + 19793
3 com.apple.iTunes 0x000000010d5f1696 0x10d3a6000 + 2406038
4 com.apple.iTunes 0x000000010d5f1661 0x10d3a6000 + 2405985
5 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
6 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 8:: TrackProcessor::CooperativeProcessingFiber
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.iTunes 0x000000010d3aaec0 0x10d3a6000 + 20160
3 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 10:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff99f17d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff904e0b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 12:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff96eb17a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 14:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 15:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 16:: CFRunLoopThread (Write)
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 17:: CFRunLoopThread (Download)
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 18:: CFRunLoopThread
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff928d3b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff928d2fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff928d2838 CFRunLoopRunSpecific + 296
5 com.apple.CoreFoundation 0x00007fff92988ed1 CFRunLoopRun + 97
6 com.apple.iTunes 0x000000010d3c12d3 0x10d3a6000 + 111315
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8d05f132 __psynch_cvwait + 10
1 com.apple.iTunes 0x000000010d3aadf0 0x10d3a6000 + 19952
2 com.apple.iTunes 0x000000010d41c82c 0x10d3a6000 + 485420
3 com.apple.iTunes 0x000000010d495b32 0x10d3a6000 + 981810
4 com.apple.iTunes 0x000000010d49b63d 0x10d3a6000 + 1005117
5 com.apple.iTunes 0x000000010d4950cd 0x10d3a6000 + 979149
6 com.apple.iTunes 0x000000010d48ec41 0x10d3a6000 + 953409
7 com.apple.iTunes 0x000000010d3ab9e5 0x10d3a6000 + 23013
8 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
9 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
10 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 20 Crashed:
0 libobjc.A.dylib 0x00007fff965321da _objc_trap() + 0
1 libobjc.A.dylib 0x00007fff9653231a _objc_fatal + 195
2 libobjc.A.dylib 0x00007fff96540e3a (anonymous namespace)::AutoreleasePoolPage::busted(bool) + 138
3 libobjc.A.dylib 0x00007fff9652cdfb (anonymous namespace)::AutoreleasePoolPage::tls_dealloc(void*) + 35
4 libsystem_pthread.dylib 0x00007fff98f3481e _pthread_tsd_cleanup + 182
5 libsystem_pthread.dylib 0x00007fff98f344e5 _pthread_exit + 117
6 libsystem_pthread.dylib 0x00007fff98f33761 _pthread_wqthread + 879
7 libsystem_pthread.dylib 0x00007fff98f314a1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8d05a52e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d05969f mach_msg + 55
2 com.apple.iTunes 0x000000010d3aaec0 0x10d3a6000 + 20160
3 libsystem_pthread.dylib 0x00007fff98f332fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff98f33279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff98f314b1 thread_start + 13
Thread 20 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fe90f389000 rcx: 0x0000000000000000 rdx: 0x00007fff7c9d11e0
rdi: 0x0000000000000103 rsi: 0x0000010000000100 rbp: 0x000000011969ee00 rsp: 0x000000011969ed18
r8: 0x000000011969ecc0 r9: 0x0000000000000000 r10: 0x00007fff8d05a462 r11: 0xffffe116f4aaa640
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000000
rip: 0x00007fff965321da rfl: 0x0000000000010206 cr2: 0x000000010fd0e000
Logical CPU: 5
Error Code: 0x00000000
Trap Number: 6
Binary Images:
0x10d3a6000 - 0x10ebbbff7 com.apple.iTunes (12.0.1 - 12.0.1.26) <35BD9B7F-BC5D-3011-B7C4-F4AA826E0B48> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10f007000 - 0x10f089ff7 com.apple.iTunes.iPodUpdater (10.7 - 10.7) <52B679A8-C375-3CD2-87CF-DFF7938CAB00> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10f113000 - 0x10f314fff com.apple.iad.iAdCore (1.0 - 1) <6690491F-14EF-3BB6-946E-938ACBE0EADB> /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re
0x10f440000 - 0x10f5ffff7 +libgnsdk_dsp.3.06.0.dylib (3.6) <AEBCD154-F8A8-3E7C-9222-4F36786E2AA0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.3.06.0.dylib
0x10f615000 - 0x10f761ff7 +libgnsdk_manager.3.06.0.dylib (3.6) <109C5524-D4BD-3F2F-B1D3-3B8850F085AE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_manager.3.06.0.dylib
0x10f823000 - 0x10f827fff com.apple.agl (3.3.0 - AGL-3.3.0) <3B0D06B0-99F1-3D5F-8977-340FC462B511> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10f832000 - 0x10f855fff +libgnsdk_link.3.06.0.dylib (3.6) <F3557EC1-CC1E-36E0-84A0-87B0E6FA94C3> /Applications/iTunes.app/Contents/MacOS/libgnsdk_link.3.06.0.dylib
0x10f863000 - 0x10f867fff com.apple.iPod (1.7 - 20) <E3E82C97-53A9-3430-82D7-4BE274DD1F87> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10f872000 - 0x10f8bbff7 +libgnsdk_submit.3.06.0.dylib (3.6) <E9FA20E0-5C2F-377B-94CB-40FCF29FC43E> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.3.06.0.dylib
0x10f8c3000 - 0x10f90bff7 +libgnsdk_musicid.3.06.0.dylib (3.6) <CDCB0EC5-505F-3855-AB2E-7426D82605F8> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.3.06.0.dylib
0x10fb35000 - 0x10fb35ff5 +cl_kernels (???) <7104FF9E-7831-4F4B-BAC8-618D07B3CB6D> cl_kernels
0x10fc98000 - 0x10fccdff7 libssl.0.9.8.dylib (52) <70680606-475F-3C89-BB5F-E274253DC7C6> /usr/lib/libssl.0.9.8.dylib
0x10fd03000 - 0x10fd06ff7 com.apple.QuartzComposer.iTunesPlugIn (1.5 - 18) <FD3253C8-81B1-3569-B71F-1FF0BB5EF514> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x112788000 - 0x1136b6fef com.apple.CoreFP (2.7.41 - 2.7.41) <6636E007-FB17-3B2E-AA9A-D301957F89D6> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x1147ed000 - 0x1147edfef +cl_kernels (???) <241DB05F-DCF6-472A-AAD1-554E7F4A0BBF> cl_kernels
0x114959000 - 0x11495bff7 com.apple.textencoding.unicode (2.7 - 2.7) <A5C5993B-30AA-39C7-B3B5-D34FAE232712> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x114960000 - 0x114964fff com.apple.audio.AppleHDAHALPlugIn (267.0 - 267.0) <EFF081E7-E74F-3C1F-81A9-14FA71560443> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1149dc000 - 0x114ae3ff7 com.apple.CoreADI (3.4.0 - 3.4.0) <D96DAE05-1FCA-307A-8007-03417E9114EB> /System/Library/PrivateFrameworks/CoreADI.framework/CoreADI
0x114aeb000 - 0x114d05fff com.apple.audio.units.Components (1.12 - 1.12) <95245456-EE5C-3D29-8E18-5E02E74A2683> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x114e43000 - 0x114f5bfff com.apple.mobiledevice (757.1.5.0.2 - 757.1.5.0.2) <364C6894-934B-3844-A77F-7DFEC21F8AEE> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x11505a000 - 0x115315fff com.apple.audio.codecs.Components (5.0 - 5.0) <F304ECD2-7723-3948-A126-C4B86421AC41> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x11638b000 - 0x116391ff7 com.apple.BookKit (1.1 - 255) <501D110F-42F7-390F-A070-54F557F3C006> /System/Library/PrivateFrameworks/BookKit.framework/BookKit
0x116c6f000 - 0x116d55fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11b22f000 - 0x11b23afff AppleIntelSNBVA (10.0.19) <E65EDDEF-5BA2-348E-8E02-DC54BD12C71E> /System/Library/Extensions/AppleIntelSNBVA.bundle/Contents/MacOS/AppleIntelSNBV A
0x11c523000 - 0x11c56eff7 com.apple. AMDRadeonVADriver (1.28.29 - 1.2.8) <93DAFC0F-8214-395E-A492-A1C160D54B6B> /System/Library/Extensions/AMDRadeonVADriver.bundle/Contents/MacOS/AMDRadeonVAD river
0x11c723000 - 0x11c81dfff com.apple.AppleGVAFramework (8.0.74 - 8.0.74) <2BBD2BE9-8F0A-3AE0-AD17-D001625642F8> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x11c9e2000 - 0x11cadfff7 com.apple.AppleIntelHD3000GraphicsVADriver (10.0.19 - 10.0.0) <3859AA25-A95C-3E3D-8539-45FCE4C8E92E> /System/Library/Extensions/AppleIntelHD3000GraphicsVADriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsVADriver
0x11cb23000 - 0x11cd6cff7 com.apple.CoreKE (2.4.0 - 2.4.0) <51705E79-646A-386A-9E3C-6CF576426B35> /System/Library/PrivateFrameworks/CoreKE.framework/CoreKE
0x7fff65b86000 - 0x7fff65bbc837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8b156000 - 0x7fff8b1dffff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8b1e0000 - 0x7fff8b1e5fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8b1e6000 - 0x7fff8b1fffff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8b200000 - 0x7fff8b2f2ff7 libiconv.2.dylib (42) <2A06D02F-8B76-3864-8D96-64EF5B40BC6C> /usr/lib/libiconv.2.dylib
0x7fff8b3b4000 - 0x7fff8b3c1fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x7fff8b45e000 - 0x7fff8b47afff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8b47b000 - 0x7fff8b4c8ff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8b4c9000 - 0x7fff8b555fff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff8b556000 - 0x7fff8b581fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff8b582000 - 0x7fff8b598ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8b599000 - 0x7fff8b5d4fff com.apple.AOSAccounts (1.3.1 - 1.8.19) <1EF4B780-3474-331E-9104-6CE796D8C930> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff8b6b5000 - 0x7fff8b6d2ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff8b6d3000 - 0x7fff8b705ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8b706000 - 0x7fff8b7f9ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8b938000 - 0x7fff8bac6fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8bac7000 - 0x7fff8baebff7 com.apple.facetimeservices (10.0 - 1000) <52EE049F-36E3-35C8-9304-7878AF7AC241> /System/Library/PrivateFrameworks/FTServices.framework/Versions/A/FTServices
0x7fff8baf7000 - 0x7fff8bb0cfff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x7fff8bb0d000 - 0x7fff8bb10fff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8bb11000 - 0x7fff8bb18fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8bb19000 - 0x7fff8bbd4ff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8bbd5000 - 0x7fff8bbf1ff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff8bc4d000 - 0x7fff8bc50fff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8bc51000 - 0x7fff8bc6bff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8bc91000 - 0x7fff8bc9bfff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8bc9c000 - 0x7fff8bca4ffb com.apple.CloudServices (1.0 - 1) <D278BECB-AEC3-3D32-BEC8-E949EB89D66B> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces
0x7fff8bcd3000 - 0x7fff8bd00fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff8c029000 - 0x7fff8c029fff com.apple.SafariDAVNotifier (1.1.1 - 1) <21D4673A-52C7-391D-AF7C-F77D368D34AE> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x7fff8c02a000 - 0x7fff8c2d6fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8c2d7000 - 0x7fff8c2e5ff7 com.apple.ToneLibrary (1.0 - 1) <3E6D130D-77B0-31E1-98E3-A6052AB09824> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
0x7fff8c2e6000 - 0x7fff8c7f9ff3 com.apple.JavaScriptCore (10600 - 10600.1.17) <CE5255CC-E13F-3694-B6DD-5285356BFCC0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8c7fa000 - 0x7fff8c861ff7 com.apple.datadetectorscore (6.0 - 396.1) <5D348063-1528-3E2F-B587-9E82970506F9> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8c862000 - 0x7fff8c925ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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0x7fff931a4000 - 0x7fff931c7fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff931c8000 - 0x7fff93202ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff93203000 - 0x7fff93205fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x7fff93249000 - 0x7fff9324dff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9324e000 - 0x7fff933b9ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff933ba000 - 0x7fff933c1ff7 libcompiler_rt.dylib (35) <BF8FC133-EE10-3DA6-9B90-92039E28678F> /usr/lib/system/libcompiler_rt.dylib
0x7fff933c2000 - 0x7fff934daffb com.apple.Co -
I have tried to transfer music from my windows 7 media player to my ipod.This is the first time i have tried to use my ipod on my new computer .In the media player it doesnt give me the option to add to itunes library it just give me the option to send to my ipod and when i do this it says that the device has stopped responding or isnt working.Any ideas? coz i aint got the foggiest where i am going wrong.My ipod keeps telling me to update the software,but then will i lose the music thats already on my ipod?
You should import the music (that is listed in Windows Media Player) into your iTunes Library - on your computer - to add it to your existing iTunes Library. I take it you have moved (or copied) your music from the old computer to the new computer, haven't you?
Then Sync your iPod to that Library.
iPods will not respond to Windows Media Player, they're designed to connect to iTunes. -
When I open iTunes, I am told that iTunes has stopped working properly
Apologies if I am opening a discussion thread that has already been covered, but I failed to find the same issue in the Community.
When I start iTunes it briefly opens but then I am told that iTunes has stopped working and that Windows is looking for a solution. A further message then tells me that a problem caused the programme to stop working correctly. Windows will close the programme and notify me if a solution is found.
So far no solution has been forthcoming. I have uninstalled iTunes and downloaded fresh install but the problem still exists.
I have pasted the following Problem report. I am running Vista with Service Pack 2 - 32 bit version.
Hope someone can help please.
Product
iTunes
Problem
Stopped working
Date
27/05/2012 17:08
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18541
Fault Module Timestamp: 4ec3e3d5
Exception Code: 80000003
Exception Offset: 0004878e
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160Hi Shorty2949,
Thanks for using Apple Support Communities. This article has some steps you can try if iTunes stops responding after launching:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Ari -
Trying to set up contacts on Windows7 PC. Get error message that "setup cannot start because iCloud server has stopped responding. How can I fix this?
Looks like itunes was still trying to communicate with my iphone and got confused when it couldnt find it. Found this in another post and it worked great.
Solution:
Make sure you are not connected to the internet and then open itunes. Sync your phone and then enable the internet again. Then stay connected to the internet and close your itunes and reopen it. Bam problem solved.
By WaKaDo -
How do i get rid of the error itunes has stopped working
I'm trying to restore my iPhone 4s using a restore point on my desktop but about half way into the restore it stops and says that itunes has stopped working?
Hey Zackattack1029,
Thanks for using Apple Support Communities.
Looks like trouble with iTunes not responding. Sorry you are having this issue, but this article is a great resource for the problem you are having.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario -
Hi there, when trying to connect to the internet (Safari) I get an error message that the connection failed because the server has stopped responding. I can connect to the itunes store and the app store. I have re-started the computer, router, app, ipad and it still doesn't work. Any suggestions would be appreciated.
Thanks!Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
After installing version 11.3.1, saying itunes has stopped working
Accepted update to version 11.3.1 this week and now can't get iTunes to work. It starts up, shows the interface and then promptly a message saying iTunes has stopped working is displayed by Windows X64 and it tries to search for a solution to the problem which it can't find. The iTunes was working fine until after this version 11.3.1. I've removed all Apple applications installed (bonjour, mobile support, Qtime, iTunes) and re-installed, but same problem. The iTunes application is broke for me and no resolution I've found on any forums has helped. It's permanently broken.
Hi Figaro56,
Welcome to Apple Support Communities.
It sounds like you're seeing an issue where iTunes isn't responding or is quitting unexpectedly. The article linked below provides a lot of great troubleshooting tips that help you isolate and resolve the issue.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
I hope this helps.
-Jason
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