Itunes has stopped working 10.4.80 attempting to sync iPhone 3GS

Version s/b 10.4.0.80
Repaired iTunes (64bit)
Cycled phone.
Crash occurs during sync.

Identified a video (23MB, taken on iPhone) that was imported to PC then Synced back to iPhone. Removing this video corrected the problem.

Similar Messages

ITunes has stopped working every time I try to sync.

At this point right now im furious. Every single time I plug my iPhone to my Windows computer and try to sync it to iTunes, by the second step the message pops up and I have to close it. Now I don't want to call Apple yet but this is getting ridiculous bcuz its almost a month and I've tried everything so can someone please help for?

See iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support.
tt2

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

Hello, philos188.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend going through.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

'iTunes has stopped working' when attempting to access the store

This is driving me nuts, had this problem for almost two months now.
On my Windows 7 laptop iTunes is opening fine (able to play music etc) however trying to access the store leaves me with a 'iTunes has stopped working' error message, followed by iTunes closing.
I have NO IDEA what is causing this. I've tried numerous fixes from other threads e.g. copying Qwin files (whatever it is) to it's appropriate folder, redownloading, trying on different user accounts but no luck. I have a feeling this is to do with my account/iTunes match but cannot be certain.
On my mac iTunes works fine - I can access the store, play matched music etc.
Desperate for a fix to this! Anyone got any suggestions?
Thanks

Hello angus94,
Thank you for providing the details of iTunes unexpectedly quitting. I found an article with steps you can take to further isolate and troubleshoot an issue like the one you described:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M.

"Itunes has stopped working" when attempting to play purchased video

I have purchased multiple episodes of The Vampire Diaries from Itunes, to which I have already watched. But when I went back to watch them again, it gave me the error "itunes has stopped working". To which, itunes started up again. I tried to click it again, and got the same error message. I have a windows vista. and this problem is really making me mad. Anyone know how to fix this?

I am also having this problem and from the looks of it I'm going to have to sit back(unfortunatly) for an answere to get back to me.
I feel the same frustration as you Krazybald, I've been wanting all day to watch a movie from my purchased movies and cannot.

"iTunes has stopped working" when attempting to launch

First off, I've tried everything the Apple troubleshooting section has suggested (uninstalling iTunes+Quicktime, clearing temp file, etc), and I've yet to have any success.
This is extremely frustrating, and annoying. I've purchased at least ~$150 of iTunes store material, and I am unable to add/remove media to my multiple iTunes.
Basically, whenever I double-click the iTunes icon, I'll get the busy-cursor, and then Windows announces "iTunes has stopped working" and has no suggestions other then downloading the latest version of iTunes (which hasn't worked).
I've been a big fan of Apple products for years, and this is the first time I've had trouble with either the software, or the hardware.
Any help will be greatly appreciated.
Message was edited by: Bigtex5150

First my iPod, when plugged into the USB port, my computer kept saying that nothing was there, when i tried to upgrade my iTunes to 7.5 version, it wouldnt let me, my computer kept reading Invalid Drive: F:/, i had to use someone elses computer to make a copy of the 7.5 version on to a disk, then i was able to uploaded and run it to my computer. The second part of this trick, was having to get iTunes and my own computer to recognize that my iPod was in the USB connection, finally once i upgraded to 7.5, as soon as i plugged in my iPod into the computer, iTunes recognized it, i quickly went straight to Restore Ipod, turns out that my iPod had a "BUG" thats why the invalid F drive was showing up, thats why i could not upgrade to 7.5, and how a bug got into my ipod sense everything i have ever downloaded and uploaded has been off of Apple.s website, they assure that their songs are infected free, but i beg to differ since it took 4 years for my iPod (which was a week ago) to actually have a serious problem.

"iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

Whenever I connect to the iTunes store i receive an error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This causes iTunes to close. I am using iTunes version 10.5.0.142 on a Windows Vista (64) PC. I have reinstalled iTunes selecting the "repair" option and also uninstalled and reinstalled iTunes. Any help will be deeply appreciated. Thank you. Below is the result of the diagnositc.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
HP-Pavilion BN474AV-ABA HPE-150t
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 002FAD94098CD0E0
Current user is not an administrator.
The current local date and time is 2011-11-13 22:08:54.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2cb3fff3fa771d265b0f8ffdcca13b55
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {F4A2029C-16AA-4BDF-8DB7-9EC2A75B5991}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.6
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Nov 13 21:09:29 2011
Lease Expires: Mon Nov 14 21:09:29 2011
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-13 22:02:08.
**** CD/DVD Drive Tests ****
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: hp DVD A DH16ABLH, Rev 3HD9
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 15:40 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: hp CDDVDW TS-H653R on CDR media at speed 24X.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 (x64) is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA 1394 OHCI Compliant Host Controller. Device is working properly.
Connected Device Information:
Bruce's iTouch, iPod touch (2nd generation) running firmware version 4.2.1
Serial Number: 1C9053CC201
**** Device Sync Tests ****
Sync tests completed successfully.

Same exact thing with me. And no help from apple. Just dropped nearly $600 and cannot get a decent working setup.
Apple's only suggestion was to uninstall iTunes and Quicktime, and re-install... of course (the I.T. Crowd tactic).
The crash happens only on iTunes store access.

Please HELP, "iTunes has stopped working" error after connecting iPod video

People please help me out! I have a Razer Blade gaming laptop with Windows 8 64bit.
I have an iPhone 5, iPad 2 and an iPod video (80GB). I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video. I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
Procedures that I already tried and that were unsuccessful to solve the problem:
Uninstall Quicktime
Uninstall iTunes and reinstall
Reset the iPod (several times)
Delete TEMP files on computer
Restart the computer (several times)
Use a different cable and a different USB port
The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors. My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
Thanks very much!

It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

Windows vista tells me iTunes has stopped working when I try to sync iPod

I recently downloaded the newest version of iTunes (8.0.2.20), thanks to its incessantly asking me to. Since I downloaded, every time I attempt to sync to my iPod classic, Windows tells me iTunes has stopped working and forces me to close the program. Any help would be greatly appreciated.

I'm not sure if it's taboo on these boards or not, but this is just a friendly "bump" to see if it might catch the eye of someone who has discovered a fix for this behavior.
I did discover a couple of suggestions in my research, neither of which proved helpful to me. The first was to disable the sync function for contacts with Outlook (no joy). The second was to delete the Sync Services folder (which I "temporarily" deleted, but still no joy).
I have found resources that purport to provide sync control over your iPod without using iTunes. They look to be about a $40 gamble, but I may have to try that route (but would really hope that one of the smart people here would have ideas beyond Apple's "elementary "R's"").
Bob

ITunes has stopped working when syncing iPad Air.

Please: someone help me....
I am at my wits ends. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems. (Someone had a great rant, so I won't rehearse it - but it seems to me that
if there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which will not improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7

Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

Windows 7 - 'iTunes Has Stopped Working' Window Repeatedly Popping Up

Hi there, I've encountered a problem that I couldn't fix myself so I'm hoping someone can impart with some knowledge.
The dreaded 'iTunes has stopped working' window pops up constantly, and continues to reappear again and again. Even navigating to this forum, finding the right place to post and typing this very question is a pain as it has popped up about 7 times since I started typing it. If I leave my laptop alone for a few minutes, I come back and there's about 15 windows open saying the same thing. This is super annoying as I'm trying to get some work done, but any ounce of productivity I have is stifled by this. I am very close to headbutting the screen before I throw my laptop into oncoming traffic on the street below.
I've tried restarting the system, shutting it down and leaving it off for a bit, ending any iTunes-related processes in Task Manager but all have failed.
I'm using Windows 7 Home Premium 64-bit SP1
HP Pavilion G6
4GB RAM
Any help will be greatly appreciated, thanks.

Hi there 46Villan,
I understand that you are seeing an issue with iTunes for Windows and you are getting a recurring error message on your computer. I understand how this would be frustrating to you and would stifle productivity. In order to help you troubleshoot this issue, I suggest that you perform the steps found in the following article:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
If the issue continues after attempting those steps, you may need to consider uninstalling then reinstalling iTunes and its related components completely:
Remove and Reinstall iTunes and other software components from Windows XP - Apple Support
http://support.apple.com/en-us/ht1925
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

When i try to open itunes why does it not open and instead just say "Itunes has stopped working?"

I tried to uninstall and reinstall itunes to remedy the problem. Everytime I attempt to open itunes it just says "itunes has stopped working" and it takes me to the screen to download an update. I tried that and it still says the same thing. Any ideas? Thanks!

having the same problem will not allow itunes to work since update. I have not been able to connect my touch. Need assistance to fix this. Have unistalled all progams a number of time with no joy. There has to a solution to this as prior to update things where going good.
Apple hope you can give some answer cos waste if this can not be fixed.

64 Bit Vista Error Message: Itunes has stopped Working

I installed Itunes on my 64 bit Vista OS and it was working fine for about 3 weeks. Now I get an error message when I try to start Itunes now: "Itunes has stopped working"
I searched for a solution on here but it looks like Itunes doesn't support the 64 bit OS I have installed on my computer. I really hope they fix this. I've had my Ipod and Itunes for 2 years now. It's been a pleasure to own and I've bought many Songs from Itunes store. But, if I can't get it to work on my computer I may have to try to sell it for something that will work.
Thanks, Hairy

Hello, Sofa_King_Gary.
Thank you for visiting Apple Support Communities.
I see that you are experiencing issues with iTunes closing unexpectedly and you have attempted some troubleshooting steps already. There are just a couple more steps that I could recommend in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jason H.

I keep getting the itunes has stopped working error message and the program keeps closing itself everytime I atry to access the store

Every time that I attempt to open the store in my iTunes program, I receive and error message and it states ITunes has stopped working and needs to close the program. How do I fix this?

Restart your computer then try iTunes.

Keep getting "itunes has stopped working" error.

Keep getting "itunes has stopped working" error. Just updated to windows 8.1, updated java (i installed java on windows 8 for work), & ran the solve a problem with itunes fix from my pc. Still crashes when i go to itunes store or try to sync my ipod. Itunes says their is no solution, my pc can't find a solution, and I've tried several fixes online (copying the .dll file, running in safe mode, running as administrator, reinstalling itunes) nothing is working for me.

Hey Cassblue21,
Thanks for the question, and great troubleshooting so far. While you may have already attempted most of the steps outlined in this article, I wished to provide it to you just in case you missed something. The article includes great isolation steps to determine if the issue is user-specific, or system-wide. Once you have isolated the issue, a few solutions are offered:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

Itunes has stopped working 10.4.80 attempting to sync iPhone 3GS

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