"iTunes has stopped working" after i upgraded to iTunes 8

My itunes does not open anymore. when i turn on my computer, theres a pop-up message saying "ituneshelpermodule" has stopped working and when i open itunes, it pops up with a message saying "itunes has stopped working". I am running windows vista and i have tried re-installing itunes and it still doesn't work. Can somebody please provide me with a solution?
i even tried uninstalling itunes 8 and reinstalling itunes 7. when i did that, itunes 7 pops up with the same message also.
Thanks for your help!
Message was edited by: garyitsyu

has nobody had this problem before...?

Similar Messages

  • I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

    I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

    Hello, philos188. 
    Thank you for visiting Apple Support Communities.
    Here are a couple troubleshooting articles that I would recommend going through.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
    Jason H.

  • ITunes has stopped working after upgrading to latest version.......

    I recently upgraded my iTunes software but ever since I did that, I keep getting an error message that says, "iTunes has stopped working". I have included the info from the error. I am using Windows 7 64-Bit. I hope someone can help me with this. I miss my iTunes.
    Problem signature:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 10.2.0.34
    Application Timestamp: 4d6dd34e
    Fault Module Name: icuuc40.dll
    Fault Module Version: 4.0.0.3207
    Fault Module Timestamp: 4d3b6a8e
    Exception Offset: 00073335
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: e043
    Additional Information 2: e0436f8e95924b8cc03f3b6e8fbccbe6
    Additional Information 3: 3521
    Additional Information 4: 352153d1c7a000354229557e718745c3
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Hi and welcome to Apple Discussions, KLH.
    There are a few threads discussing this issue, including this one -> http://discussions.apple.com/thread.jspa?threadID=2771714
    That thread and a few others mention downloading the DLL from another site. Heres a direct link to the workaround/fix -> http://discussions.apple.com/messageview.jspa?messageID=13162938&stqc=true
    Also, there was a few posts asking what time zone people are in. What timezone are you in and is the computer updated?
    WTH.

  • "itunes has stopped working" after downloading album artwork??

    For years I've avoided ipod and itunes like the plague...but about 2 weeks ago I gave in. I got an ipod touch and installed itunes. Everything was fine - until this afternoon when I clicked on find album artwork in itunes. After itunes finished going through the process of finding the artwork ( 1400 of 1600 files found, 1450 of 1600 found, etc...or something like that ), i got the error message that *itunes has stopped working*. I've been searching forums all night and tried uninstalling eveything "apple" and reinstalling. Apparently this error comes up for A LOT of people ( problems like this are why I never wanted an ipod... ). None of the recommended fixes are working. I'm assuming something went wrong during artwork downloading????? Or not? I don't really care why actually, but, if itunes crashes every time i hook up my ipod, what good is it ( or the ipod )...and i don't know what to do with the ipod ( how to download apps, or add music, photos and videos ) w/o the itunes. My previous media players were all drag and drop ease.
    I'm a newbie - and i'm rally frustrated - so please be kind. Can anyone tell me - in plain terms - how to get my itunes to not "stop working" every time i hook up my ipod?? Please?
    THANKS.

    OK, so after looking everywhere for an answer - with no luck - I figured it out on my own ( don't ask me how... ). I'll tell you what I did. I bet you have the same problem. Honestly, I thought I'd be returning the **** thing, but it's fine now.
    I'd plug in my ipod ( 32gtouch, like yours ), and itunes would open. Everything was fine until it started to sync my music. Then it would freeze, give me the error message, and then shut down. I did this probably 10 times throughout the day, and always the same. Then I noticed it always froze at the same place during the sync. Soooo, I finally realized I must have a corrupt file.
    Step 1: Do as I did, but when it starts to freeze, take note of the name of the song it freezes on. That's probably the culprit .Remember it. Let the error message come up and close as always...
    Step 2: Open itunes again! Click on your ipod, and then on the music tab. Immediately un-check "Sync music" ( top of the page ) and then click "apply" ( bottom right ). DO THAT FAST...before it has a chance to sync, or it will just freeze again!
    Step 3: Go into your music library on itunes, and DLETE/REMOVE that song.
    Step 4: Close itunes.
    Step 5: Open itunes, and go again to your ipod, and click on music tab. This time, check the "sync music" box ( and apply ).
    That should fix it. If it doesn't you have more than one corrupt file. In that case, close itunes and then open it again. Follow step 1 and 2 again. Remove any songs from your library that aren't that important to you ( especially those that were from questionable sources... ). Basically, you need to figure out which song ( or songs ) are causing the problem. If you just delete them all, you'd have to add them again one at a time to avoid the problem again, and that would be a pain. So, just remove as many as you feel like ( out of 1500 songs or so, I removed a couple hundred ). I left mainly the ones that were from my actual CDs or that I had bought through Amazon ( or other legit source ). I removed most of my Limewire downloads. Most of them are probably fine, but I'll add them later one at a time to be sure...
    I still have plenty of Limewire songs on there, and they are fine, but, as you know, you do get bad files sometimes.
    Anyways, once I did this, everything is fine and works great. I even started adding album art manually, and at one point it froze again. So, I did steps 1 and 2 again, and removed the album art I last added, and then synced again, and it was fine. Usually, the album art I add is OK, but I had that one pesky photo I guess ). So, I guess the thing is after you get the majority of your music on, just add and adjust things a little at a time, and you'll always know which file is causing you problems ( hopefully no files will!! ).
    I hope this works for you. Let me know if you have any questions, and let me know if it solves your issue too!
    Peace.
    -***

  • "itunes has stopped working" after connecting ipad mini to computer Windows 7

    itunes can play 2 out of 10 movies already on my computer. Otherwise, when I start to play the other movies, I get the notice itunes has stopped working etc.
    Quicktime Player VERSION 7.7.4 can get to the Apple Store and order a movie.  But when I insert my Ipad mini, itunes IMMEDIATELY "itunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  
    I reinstalled lastest itunes 11.1.3  after uninstalling it, and placed it not on the C Drive, which is pretty full but on another drive. I use ImTooiTransferPlatinum to put muisc onto my ipad mini, not itunes.

    also when I open itunes in safemode (using shift+ctrl), it works normally...

  • Receiving "iTunes has stopped working" after backup

    I just now updated to IOS4 and iTunes 10 on my 3G. I had been trying to do this for a week now after I got a new laptop, but it would never work, it would stay in backup limbo for hours and hours. I would even set it to update while I was sleeping and I would wake up with it still lagging.
    So I finally decided to just restore it to factory settings and get IOS4 that way. When trying to backup before the restore it kept shutting my iTunes down saying "iTunes has stopped working" and then tell me to close the program. So I just performed the reset without the backup.
    But now when I go to sync my apps and songs to the phone, it goes through the automatic backup step and as soon as it reaches the end it gives me the same "iTunes has stopped working" error message. I have tried everything I can think of.
    I reset my sync history, I uninstalled and reinstalled iTunes, I did a soft reset on my phone, I restarted my computer, and I cannot think of anything else to do.
    If anyone out there has any more suggestions, please help.

    Hi and welcome to Apple Discussions...
    now after I got a new laptop.
    On that computer launch iTunes. From the menu bar click Store / Authorize This Computer.
    Restart your computer and try to sync your apps.
    Carolyn

  • ITunes has stopped working as I connect to iTunes on Windows 7/64

    I have not been successful with iTunes Store.  When connecting, it starts and then stops after a bit with a message "iTunes has stopped working".  I have Windows 7, and latest iTunes.  64 bit.  Turned off security software, no luck.  Deinstalled and the reinstalled ALL Apple software, no luck.  Tried running as Admin, no luck.  Tried running in safe mode, no luck.  Any ideas?

    I saw this from another post, and it solved the problem for me (I have Windows 7 64 also).
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes

  • ITunes has stopped working error message on opening iTunes.  How do I get passed this

    Every time I open iTunes I get the error message "iTunes has stopped working" and all I can do is close the program.  I have uninstalled iTunes and re-installed it but I get the same error.  I am working on windows 8.  Can anybody please help me to solve this problem.

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • Error message "Itunes has stopped working" and closes when opening itunes store

    I had problems with the latest itunes freezing up that i installed itunes 10.53 and it works fine now except when i go to the itunes store,itunes stops working and the whole program closes.I checked the diagnosics and everything comes up green lights.What could be the problem?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • I have downloaded itunes numerous times with no success. When I click the icon it says that "itunes has stopped working" and then says that "itunes was not installed properly. It provides an error message code, but it overlayed by another message.

    I downloaded itunes. It initially indicated that the download was successful, however, when I click the itunes icon, it says "ituns was not installed properly". It then gives me the message "itunes has stopped working"

    Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    ALSO, if you feel like all your music will be gone as well follow through these 2:
    > Downloading past purchases from App Store, iBookstore, and iTunes Store
    > How to use your iPod to move your music to a new computer
    IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS.

  • Installed update 11.1.3.8 on windows 8.1 now get message itunes has stopped working when trying to acess itunes store

    itunes was working fine prior to installing 11.1.3.8 on windows 8.1 now when trying to access itunes store get error message itunes has stopped working.

    i have the same problem no radio stations at all bit shabby hate technolgy now adays

  • Hdmi sound on my mac mini has stopped working after I upgraded the OS

    I just upgraded the iOS on my Core i5 Mac mini to 10.8.5 and my hdmi sound on my monitor stopped working. I have tried rebooting and adjusting the Audio midi settings and nothing seems to work. I know the mac mini speakers are working and the monitors speakers are working. What do I try next?

    Resetting the NVRAM / PRAM, as per > About NVRAM and PRAM
    1. Shut down the computer.
    2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
    3. Turn on the computer.
    4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    6. Release the keys.

  • Itunes has stopped working message when I close itunes.

    Downloaded the latest version(10.7.0.21) of itunes today. Every time I now close itunes I get the following message:
    It only happens once I exit itunes.

    The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
    Any solution?? Need help, please!!
    Macbook pro 13 i7
    Iphone 4
    Ipad 2
    Thanks!!!

  • ITunes has stopped working after fresh install

    Hey there,
    Hoping someone can help me out. I've had iTunes for a while but just had to get my computer repaired and after a fresh windows install I am not able to get iTunes to work. I've searched the help forums and tried many things already but had no success.
    Some computer info:
    Windows 7
    Processor: AMD A10-7700K Radeon R7, 10 Compute Cores 4C+6G 3.40 GHz
    Installed memory: 4.00 GB
    System Type: 64-bit Operating System
    The error report I get:
    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: iTunes.exe
      Application Version: 12.1.1.4
      Application Timestamp: 54de1991
      Fault Module Name: CoreAudioToolbox.dll
      Fault Module Version: 7.9.9.6
      Fault Module Timestamp: 54ddd41b
      Exception Code: c000001d
      Exception Offset: 00000000001fa332
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033
      Additional Information 1: 4f7c
      Additional Information 2: 4f7c296d7de48197416f5a96255d8b8d
      Additional Information 3: 9f55
      Additional Information 4: 9f55f98d4376c33fdaaf6d0e91a7f07b
    Please help me figure this out.
    I have already tried the following:
    - Uninstalling iTunes and all the components and reinstalling iTunes
    - Uninstalling iTunes and reinstalling in Safe Mode (wouldn't work)
    - Downloading iTunes for slower video cards and installing that (didn't work)
    - Downloading an older version of iTunes (would just rollback during install and not let it complete)
    - Tried a different user on my system and also didn't work
    Any help is appreciated. I love using this product and would like to continue using it.

    also when I open itunes in safemode (using shift+ctrl), it works normally...

  • Wifi in Samsung QX310 has stopped working after an upgrade.

    Hello, I have an QX310 laptop with Broadcom 4313 wireless card. Everything worked smoothly until a recent upgrade. Now I can scan networks but when I try to connect the authentication times out. I'm using brcmsmac module to handle the card, which is listen in MODULES in my rc.conf. The card works under Windows 7 on the same machine.

    Thanks for your interest. Anyhow, when it was not working it showed network list in wicd, so I guess iwlist scan would work to. Apart from wicd, I tried to connect through netcfg and then through plain wpa_supplicant. Each time it failed to authenticated with my network as though it didn't receive any data from the router (though I put my laptop in the same room). As I wrote Win7 on the same laptop and my android phone connected without any problems.

Maybe you are looking for

  • After updating to ios 8.0.2 .when i'm unlocking the mobile wallpaper dont display . its shows only network and battery status .

    after updating to ios 8.0.2 .when i'm unlocking the mobile wallpaper dont display . its shows only network and battery status . then i need to switch off and switch the iphone. per day i'm doing this for 3 times. mean while if some one calls ,its not

  • A Problem with Comments on iWeb

    I am having a problem with the comments feature in iWeb. Something has happened where people can no longer add comments to my blog or other sites. Every time they try they see this, "We're sorry. We are having problems processing your request." Does

  • Texas Sales and Use Tax - SAP Automatic Tax Code Assignment

    We are an end user industry of materials and services - Refining.  We are also using SAP - 4.6C platform.  What are others in the SAP environment doing to address proper taxing assignment to purchased materials and services in the great state of Texa

  • Magic items in Menu

    Hi, I'm using a menu with CUT as Magic menu item and Type as PL-SQL and I havent code anything under PL-SQL code(Menu item is enabled,visible). However when I run this menu,This particular menu item remains disabled.I dont know y it is so.. Pls advic

  • Is it possible to increase the disk size of a vm's system disk in ovm 2.2.2

    I am running OVS 2.2 and OVM 2.2.2 - I have imported a OEL 5U6 template and created a machine to try and install OHS on .. unfortunately at about 95% through the install I run our of disk space - so I want to be able to increase the size of the drive