Itunes has stopped working -- audioses.dll error
Hi all, I can no longer open iTunes. Doing so generates the "iTunes has stopped working" error message with these details:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: AUDIOSES.DLL
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd97e
Exception Code: c0000005
Exception Offset: 0001b647
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Have confirmed drivers are up to date & uninstalled & reinstalled everything Apple related to no avail. Any ideas?
Thanks for your help.
That one is one of your operating system files, Jay:
http://www.win7dll.info/audioses_dll.html
So, it's possible that an sfc /scannow might be of some help:
[How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833]
Similar Messages
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ITunes has stopped working (kernel32.dll)
Hi,
Everytime i try to open iTunes i get an error message: "iTunes has stopped working".
Here's the error log:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.16820
Fault Module Timestamp: 49952034
Exception Code: c0000005
Exception Offset: 0004736d
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 1beb
Additional Information 2: 562f49e97f416fe9d7e7c794b99abd6c
Additional Information 3: 8f9f
Additional Information 4: b17724af286c8cd46f69e86465915c63
Before in "Fault Module Name" it said something like "Stackhash error" but that went away after i properly installed quick time player. I've tried many different things i read online to fix it like: Uninstalling and reinstalling, manually removing my entire library, and creating another user in the control panel then trying to run iTunes with no success.
Any help would be greatly appreciated, Let me know if you need any other information.That one is one of your operating system files, Jay:
http://www.win7dll.info/audioses_dll.html
So, it's possible that an sfc /scannow might be of some help:
[How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833] -
"iTunes has stopped working" blue Vista error screen.
have had iTunes for years, recently tried to open it and was told that iTunes has stopped working despite not having been open.
i've tried:
searching online for a problem,
sending the info to windows,
uninstalling and then reinstalling it,
"repairing" iTunes via the add/remove program box in the control panel,
opening a mp3 file into iTunes from window's explorer,
clicking shift while opening iTunes,
installing iTunes onto a USB stick and then opening that one,
and every time it simply says "iTunes has stopped working".
this is the problem details if anyone can decifer a way to fix it from these:
" Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 48ba2f35
Exception Code: c0000005
Exception Offset: 75211040
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057
Additional Information 1: ccee
Additional Information 2: ed2e373106b19650228e783b04e6d843
Additional Information 3: 30df
Additional Information 4: 224df50555dbbe8da9f0a6bc044007cd
any ideas.
please.
Message was edited by: edwardsegoright sorted, for some reason quicktime hadn't been properly unpacked. searched for it on the start menu search bar and it configured itself and can not open iTunes again.
-
"iTunes has stopped working" error in Vista
Hey all,
This question is for my cousin. He has iTunes installed on Vista. It has been working before. It came up with this error, seen on www.ashrat.id.au/itunes.jpg
He has uninstalled iTunes and re-installed it several times. He also downloaded and installed the latest version of 8.0.1, of course rebooting the computer after installation.
Nothing odd seems to have happened beforehand to cause this. However, does anyone have any suggestions to fix the problem? This error comes up nearly right away when launching iTunes and the main interface doesn't show.
Thanks in advance for any help.Same problem here with Vista Ultimate Edition and ITunes 8.0.1.11. I get the "ITunes has stopped working" generic Vista error msg. Quicktime v755.90.70 also gives the same generic message. I've done the "slash and burn" uninstall method for both Itunes & QuickTime as outlined in the support section (remove both apps, remote QT add-ins in \Windows\system32, run the MSI installer cleaner from MS) reboot, re-install and still no luck.
I've also disabled DEP system-wide (since Itunes cannot be configured to run without DEP), I've run Itunes as "administrator", and even tried running it in Vista Safe Mode but still am still not able to run either application.
A bit deeper analysis into the Eventlog / Application log reveals the following:
"Faulting application QuickTimePlayer.exe, version 7.55.90.70, time stamp 0x48ba1f5c, faulting module QuickTimePlayer.exe, version 7.55.90.70, time stamp 0x48ba1f5c, exception code 0xc0000409, fault offset 0x0000130d, process id 0x1ba4, application start time 0x01c94752a45e7550."
and for Itunes....
"Faulting application iTunes.exe, version 8.0.1.11, time stamp 0x48e41bb0, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x646f4320, process id 0x1a88, application start time 0x01c9475198965590."
I'm really stuck at this point with no real way to get Itunes to work. I'd really, really prefer not to reload Vista. Any ideas would be greatly appreciated. -
ITunes Has Stopped Working Error
Can anybody help with that good ol’ staple “iTunes has stopped working” error?
From event viewer: Faulting application iTunes.exe, version 11.2.2.3, time stamp 0x5383f31a, faulting module CoreFoundation.dll, version 1.750.24.0, time stamp 0x52a28a28, exception code 0xc0000005, fault offset 0x000a9908, process id 0xdb0, application start time 0x01cf898260ec3b90.
Tried uninstall and reinstall of both iTunes and Quicktime, also reinstalled as admin for each
Tried with both 32-bit and 64-bit iTunes
Tried removing the files from C:\Users\[username]\AppData\Local\Apple Computer\iTunes and C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes
Tried copying the .dll files from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\iTunes
Opened iTunes in safe mode. It was fine until I tried to view my Match tab, or update iTunes Match, then gave same crash (the error log is actually from safe mode).
It usually won’t crash until I try to view my Match tab or update iTunes Match. Also after I removed the files from the local preferences, I apparently wiped out the library file in the process, because now the only files showing in my library are the maybe 50 or so I’ve purchased through iTunes since I installed to this machine, and not the 10,000+ I’d had in the library before, and that are all uploaded to my iTunes Match, which are all on a local hard drive.
Vista Home Premium SP2 64-bit, up to date on Windows updates.I've had this problem for months and tried the same "solutions" as drummerboydyl but also none worked.
I did as MusicaBella instructed, except all I changed was the name for #3, i couldn't find #2 to changed, and voila, it worked!
Thanks so much MusicaBella! -
Why do I continue to receive an iTunes has Stopped Working error after finally updating to 11.1.4?
Like many here it seems, in updating iTunes to 11.1.4 I received the Error 7 (windows error 126) error, as well as the MSVCR80.DLL is missing error. With help from this site, I managed to fully uninstall iTunes and then reinstall 11.1.4. The iTunes program will now open, but within 1-2 seconds it will crash with the error message "iTunes has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This error happens every time the program is opened. I am using a 64-bit version of Windows 7. Does anyone know why this is happening and how I can resolve it? I sure would love to be able to use my iTunes library again!
did u fix it yet?
if u did can u help me cuz i havent use my itunes in like 3 days and its driving me crazy -
10.2.1 error "iTunes has stopped working" Windows 7 with audio CD
Hi! Hoping someone can help me with this one. Just upgraded to 10.2.1.
iTunes opens ok but if I put in an audio CD, I get the windows error "iTunes has stopped working." It checks for help and then it states "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then it closes.
Any ideas?
Thanks!Here it is:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron 570
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0028A5A8034DDBA8
Current user is not an administrator.
The current local date and time is 2011-04-07 20:35:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653H, Rev D400
Audio CD in drive.
Found 18 songs on CD, playing time 78:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:12:47
Track 3, start time 07:55:58
Track 4, start time 11:40:28
Track 5, start time 15:29:22
Track 6, start time 20:37:56
Track 7, start time 25:54:27
Track 8, start time 29:58:64
Track 9, start time 35:45:17
Track 10, start time 40:25:27
Track 11, start time 46:05:25
Track 12, start time 49:56:00
Track 13, start time 53:45:22
Track 14, start time 59:38:65
Track 15, start time 63:30:13
Track 16, start time 67:17:33
Track 17, start time 71:04:38
Track 18, start time 74:46:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8. -
ITunes has stopped working error message
I WANT TO LISTEN TO MY MUSIC!!
I have spent all morning looking for solutions to this problem! uninstalled everything to to with Apple, reinstalled it all again and still nothing!!
When are Apple going to pull their finger out!
The Error message appears as soon as I click for a CD to be copied. I updated my iTunes this morning to the most recent version and that is when the problem started.
Can anyone help?, ThankyouThe Error message appears as soon as I click for a CD to be copied. I updated my iTunes this morning to the most recent version and that is when the problem started.
There's a bug with 10.1.0.54, Danni, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
(1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
(2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
(3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12583499�
(4) Or, if no known-good copy of 7.9.3.0 is available and your PC doesn't have a shadow copy of the 7.9.3.0, you can replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 by performing some installation gymnastics with the current (11 am 18 Nov NZ time) version of the Safari 5.0.2 installer, as per:
http://discussions.apple.com/thread.jspa?messageID=12598386�
NB with (4) if you have a 64-bit version of Vista or 7 ... the Apple Application Support program files are instead located at:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
(2, 3 and 4 do help with the device-syncing variation.) -
Keep getting "itunes has stopped working" error.
Keep getting "itunes has stopped working" error. Just updated to windows 8.1, updated java (i installed java on windows 8 for work), & ran the solve a problem with itunes fix from my pc. Still crashes when i go to itunes store or try to sync my ipod. Itunes says their is no solution, my pc can't find a solution, and I've tried several fixes online (copying the .dll file, running in safe mode, running as administrator, reinstalling itunes) nothing is working for me.
Hey Cassblue21,
Thanks for the question, and great troubleshooting so far. While you may have already attempted most of the steps outlined in this article, I wished to provide it to you just in case you missed something. The article includes great isolation steps to determine if the issue is user-specific, or system-wide. Once you have isolated the issue, a few solutions are offered:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working.
I am trying to snyc my ipod and I keep getting an error: iTunes has stopped working. This following are the details of the error:
Problemsignature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: iTunes.dll
Fault Module Version: 10.4.1.10
Fault Module Timestamp: 4e4e18db
Exception Code: c0000005
Exception Offset: 001c5af0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
The ipod is updated except for the contacts.
Any help is appreciated.
thebiddy52Maybe:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
This is the problem details that come up with the box that says itunes has stopped working windows will close program..etc
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16850
Fault Module Timestamp: 4e211485
Exception Code: 80000003
Exception Offset: 0001280c
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
COPY QTMovieWin.dll
FROM c:\program files (x86)\common files\apple\apple application support\
INTO c:\program files (x86)/iTunes -
For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. I am using Windows 7 on my 64-bit computer. iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups. It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me". Why can't I sync these photos, and what can I do? Thanks so much for the help, I really appreciate it!
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
Please HELP, "iTunes has stopped working" error after connecting iPod video
People please help me out! I have a Razer Blade gaming laptop with Windows 8 64bit.
I have an iPhone 5, iPad 2 and an iPod video (80GB). I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video. I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
Procedures that I already tried and that were unsuccessful to solve the problem:
Uninstall Quicktime
Uninstall iTunes and reinstall
Reset the iPod (several times)
Delete TEMP files on computer
Restart the computer (several times)
Use a different cable and a different USB port
The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors. My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
Thanks very much!It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591] -
ERROR MESSAGE: ITUNES HAS STOPPED WORKING
Hi guys n girls, i was wondering if antonehas had the same probs as me, and ill try to explain what happens, After buying an ipod classic 120gb, i downloaded itune 8 for the firs time and it installs, then windows installer asks you "wouldyou like to open itune" so, i click yes, i set it all up, sort out a library, sync to ipod which is all fine, ipod works great.. Now if i close itunes, and open it again another time i get an error message,"itune has stopped working and windows is looking for solutions" and this does it evertime i click onto the icon and the quicktime icon aswell. now ive remove all of itune, quicktime, bonjour, apple updater and mobile support includeing a file to do with apple including some of the music that becomes attactched to it and checking system 32.i then download a fresh itues, it installs, works for the first time and thats it, i get the message again. i have uninstalled and installed intune including various products several time but to no sucess with getting itune to work. if anyone can possibly help me with this as ipod dont bounce off of walls very well cheers
bazza
bazdonsopplease sombody help me, apple support are no help, the shop are no help, the only thing i havent tried is delete everything on my laptop and put it back to factory, which is my very last resort
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