"iTunes has stopped working" blue Vista error screen.

have had iTunes for years, recently tried to open it and was told that iTunes has stopped working despite not having been open.
i've tried:
searching online for a problem,
sending the info to windows,
uninstalling and then reinstalling it,
"repairing" iTunes via the add/remove program box in the control panel,
opening a mp3 file into iTunes from window's explorer,
clicking shift while opening iTunes,
installing iTunes onto a USB stick and then opening that one,
and every time it simply says "iTunes has stopped working".
this is the problem details if anyone can decifer a way to fix it from these:
" Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 48ba2f35
Exception Code: c0000005
Exception Offset: 75211040
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057
Additional Information 1: ccee
Additional Information 2: ed2e373106b19650228e783b04e6d843
Additional Information 3: 30df
Additional Information 4: 224df50555dbbe8da9f0a6bc044007cd
any ideas.
please.
Message was edited by: edwardsego

right sorted, for some reason quicktime hadn't been properly unpacked. searched for it on the start menu search bar and it configured itself and can not open iTunes again.

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Itunes has stopped working -- audioses.dll error

Hi all, I can no longer open iTunes. Doing so generates the "iTunes has stopped working" error message with these details:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: AUDIOSES.DLL
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd97e
Exception Code: c0000005
Exception Offset: 0001b647
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Have confirmed drivers are up to date & uninstalled & reinstalled everything Apple related to no avail. Any ideas?
Thanks for your help.

That one is one of your operating system files, Jay:
http://www.win7dll.info/audioses_dll.html
So, it's possible that an sfc /scannow might be of some help:
[How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7|http://support.microsoft.com/kb/929833]

ITunes has Stopped Working in Vista

Browsing this forum, I see quite a few people are having trouble with the newest version of iTunes.
Ever since I upgraded to iTunes 7.5 a few weeks ago on my 32-bit Vista Ultimate, the program will no longer run. When I try to start iTunes, I get a message saying "iTunes has stopped working. Windows can check online for a solution to the problem." Also, whenever I start up Windows, I get a similar message saying "iTunesHelper Module has stopped working."
When I tell Windows to check online for a solution, it just gives me a page telling me there's a newer version of iTunes, but it is the newest version that I'm trying to run.
Any thoughts?

This solution has worked on one of my 4 computers so I can't guarantee but it might be worth a try.
Uninstall Itunes and Quicktime. Reboot your computer
Empty out the recycle bin
Use Search to locate any and all files and folders that reference itunes or quick time. Of course do not touch your music folder.
Delete all these references to itunes and quick time.
Reboot.
Download a standalone version of Quick time and install.
Download Itunes (I used version 7.4.1 that I obtained from Oldapps.com.)
Once this was done I was able to run itunes on my laptop. I did upgrade to 7.5 but I could not get my sons nano 8GB to sync so I reverted back to 7.4.1 and it works just fine.
I have yet to get itunes working on My wifes vista laptop and it quit working on my XP desktop some time ago (I have never used it and wouldn't care except my son just bought the nano) Itunes a version prior to 7.4 was running on my sons laptop until he upgrade to 7.5 when he bought the nano, just last Friday, and 7.5 totally borked things up. Aside note is that his hard drive crashed a day later, but I don't think that had anything to do with it.
If you read through this board you will find that itunes and windows are not getting along well at all. If you have a "new" ipod be it nano, classic or what ever I beleive you must use version 7.4 or newer. It seems to me that if Apple really wants floks to buy these things they should be sure the primary piece of software is stable and works!

"Itunes has stopped working" Windows Vista

Hello, my itunes stopped working about a week ago, and I haven't had the time to research it until now.
     Itunes hasnt been able to start since then and I am just getting "Itunes has stopped working"
     I've tried reinstalling itunes and quicktime a few times but that hasn't worked either.
     I've also tried to delete any itunes and quicktime files that i can but I am not too good with that either..
     I am assuming there is something more to it that I can't figure out so I decided to try here.
      Below is my problem report:
     Problem Event Name:          APPCRASH
     Application Name:          iTunes.exe
     Application Version:          10.3.1.55
     Application Timestamp:          4deec351
     Fault Module Name:          StackHash_065a
     Fault Module Version:          6.0.6002.18327
     Fault Module Timestamp:          4cb73436
     Exception Code:          c0000374
     Exception Offset:          000b06fc
     OS Version:          6.0.6002.2.2.0.768.3
     Locale ID:          1033
     Additional Information 1:          065a
     Additional Information 2:          77ab9f9e35afc9382e21f27a490987aa
     Additional Information 3:          be10
     Additional Information 4:          9aa3c78089368d7699200e3d77d007be
Any help is appreciated, Thank you

I have the same problem. Itunes hangs and then can't be closed down. Only reboot helps.
Log Name:      Application
Source:        Application Hang
Date:          7/8/2011 4:04:42 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxx
Description:
The program iTunes.exe version 10.3.1.55 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f8c
Start Time: 01cc3d68487ac350
Termination Time: 60000
Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-08T21:04:42.000000000Z" />
    <EventRecordID>62767</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxx</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.3.1.55</Data>
    <Data>f8c</Data>
    <Data>01cc3d68487ac350</Data>
    <Data>60000</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

ITunes has stopped working on Vista, help!!

Earlier today, my iTunes was working fine. But then a friend of mine wanted me to download software that included a program called "Quicktime Alternative." I was skeptical but decided to try it our anyways. After the installation of a few things, my iTunes, along with my Quicktime, has stopped working. These are the errors I get when I try to open iTunes (Quicktime has the same error except anywhere it says iTunes, it says Quicktime)
[IMG]http://i224.photobucket.com/albums/dd235/Longhornfreak94/iTunes_Fail.jpg[/IMG]
[IMG]http://i224.photobucket.com/albums/dd235/Longhornfreak94/iTunes_Fail2.jpg[/IMG]
I've tried uninstalling/reinstalling a few times, with no luck. I uninstalled all the files that I had previously installed at the recommendation of my friend. Still nothing. Any ideas?
Can anyone help? All help is greatly appreciated!

Those QuickTime alternatives will frequently break itunes, because iTunes depends on a good QuickTime installation. itunes uses hte Qt audio & video codecs.
See if you can download and install this QuickTime standalone. That should get iTunes working again. Make sure to get the version withOUT itunes.
http://www.apple.com/quicktime/download/

"iTunes has stopped working" error in Vista

Hey all,
This question is for my cousin. He has iTunes installed on Vista. It has been working before. It came up with this error, seen on www.ashrat.id.au/itunes.jpg
He has uninstalled iTunes and re-installed it several times. He also downloaded and installed the latest version of 8.0.1, of course rebooting the computer after installation.
Nothing odd seems to have happened beforehand to cause this. However, does anyone have any suggestions to fix the problem? This error comes up nearly right away when launching iTunes and the main interface doesn't show.
Thanks in advance for any help.

Same problem here with Vista Ultimate Edition and ITunes 8.0.1.11. I get the "ITunes has stopped working" generic Vista error msg. Quicktime v755.90.70 also gives the same generic message. I've done the "slash and burn" uninstall method for both Itunes & QuickTime as outlined in the support section (remove both apps, remote QT add-ins in \Windows\system32, run the MSI installer cleaner from MS) reboot, re-install and still no luck.
I've also disabled DEP system-wide (since Itunes cannot be configured to run without DEP), I've run Itunes as "administrator", and even tried running it in Vista Safe Mode but still am still not able to run either application.
A bit deeper analysis into the Eventlog / Application log reveals the following:
"Faulting application QuickTimePlayer.exe, version 7.55.90.70, time stamp 0x48ba1f5c, faulting module QuickTimePlayer.exe, version 7.55.90.70, time stamp 0x48ba1f5c, exception code 0xc0000409, fault offset 0x0000130d, process id 0x1ba4, application start time 0x01c94752a45e7550."
and for Itunes....
"Faulting application iTunes.exe, version 8.0.1.11, time stamp 0x48e41bb0, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x646f4320, process id 0x1a88, application start time 0x01c9475198965590."
I'm really stuck at this point with no real way to get Itunes to work. I'd really, really prefer not to reload Vista. Any ideas would be greatly appreciated.

64 Bit Vista Error Message: Itunes has stopped Working

I installed Itunes on my 64 bit Vista OS and it was working fine for about 3 weeks. Now I get an error message when I try to start Itunes now: "Itunes has stopped working"
I searched for a solution on here but it looks like Itunes doesn't support the 64 bit OS I have installed on my computer. I really hope they fix this. I've had my Ipod and Itunes for 2 years now. It's been a pleasure to own and I've bought many Songs from Itunes store. But, if I can't get it to work on my computer I may have to try to sell it for something that will work.
Thanks, Hairy

Hello, Sofa_King_Gary.
Thank you for visiting Apple Support Communities.
I see that you are experiencing issues with iTunes closing unexpectedly and you have attempted some troubleshooting steps already. There are just a couple more steps that I could recommend in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
Jason H.

Does anyone have a fix for "iTunes has stopped working" error, using Vista?

When I try to start up iTunes I get an error message "iTunes has stopped working" and I have to close the program. I have performed a complete uninstall of all things Apple and reinstalled iTunes but no joy.

Did you after uninstalling iTunes (and before reinstalling) checked if the following directories where also deleted ?
(These directories store your iTunes and also other Apple Products settings...)
For XP:
Documents And Settings\All Users\Application Data\Apple Computer
Documents And Settings\All Users\Application Data\Apple
Documents And Settings\<user>\Application Data\Apple Computer
Documents And Settings\<user>\Application Data\Apple
For Vista:
Users\Public\Apple Computer
Users\Public\Apple
Users\<user>\AppData\Roaming\Apple Computer
Users\<user>\AppData\Roaming\Apple
Note: Deleting these directories also deletes the settings for other Apple Programs
Ps: Always make a backup before deleting.

'iTunes has stopped working' error message on iTunes startup with vista

Today i downloaded iTunes 7.1, i opened it and all seemed well, i played a few tracks etc.
but, when i plugged my ipod in i was told that iTunes has stopped working,
i tried to open it again, but the same message pops up.
so i restarted the computer, tried again, with and without the ipod in, still no success.
So i re installed itunes. Noting, i even re-dowloaded it, but still nothing.
i can't even open it, let alone sync my ipod.
I am currently running vista premium, and i had ipod problems with 7.0.2, i had to manually manage the iPod, auto sync crashed the computer. How do i fix it?!?

crazydude5132,
Perhaps this article will help:
http://docs.info.apple.com/article.html?artnum=305042
Hope this helps,
Generik
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8)

Please help!!! first green screen, now "itunes has stopped working"

Hi, please, anyone - I need help
I have a dell laptop running windows Vista
about 2 days ago, all of a sudden itunes refused to play my TV shows (which I have a lot of, probabely about $500 worth!). At first it just displayed either a green screen, or a black screen, and then it came up with an error message saying "Itunes has stopped working"
So, I thought ha! I'll simply re-install the operating system. At first that did the job, but now its happening all over again! its the exact same thing
Could someone please offer me some advice, I have tried changing Quicktime to the safe mode - but to no avail, I just dont know what to do!
Cheers in advance for your help
P.S Do you have these problems with Mac's?

I too have this problem and posted the following elsewhere--still no help from anyone. Thankfully I only bought 1 tv show from them and it will be my last until something or someone gives.
Hope someone either can help or refer me to a past posting of someone else having this same problem.
Why am I seeing the color green instead of the tv show I purchased? What most likely is missing on a person's computer when someone sees a green screen? Sound is fine, but the picture is a solid green screen.
I have an S3 Savage Pro 32MB AGP Video component.
Help! Thank you...oomgowah

ITunes has stopped working error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. Why?!

For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. I am using Windows 7 on my 64-bit computer. iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups. It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me". Why can't I sync these photos, and what can I do? Thanks so much for the help, I really appreciate it!

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

"Itunes has stopped working" in Windows Vista 64bit

I am at my wits end! My I tunes will usually load but if it opens in my library and I try to access the Itunes store it always crashes with the "Itunes Has Stopped Working" error message. "Windows is checking for a solution" follows but nothing is ever found.
I've tried completely removing Itunes and reinstalling. I've tried updating all drivers including the one for my ATI video card. I've scanned for viruses and maleware. I even downgraded from Itunes 10 to Itunes 9 which seemed to work for about a day.
I've also done the sfc /scannow which showed some file issues but none that looked to be a problem. One thing....my Gateway PC came preloaded with Windows Vista and I do not have an installation disk.
When I check the details on the crash this is the info that I get:
I've tried just about everything I could find I still keep having this problem. Usually Itunes will start but if I click on a song in my library or try to go to the Itunes store it will crash. Here is the info I get about the crash:
Problem signature
Problem Event Name:    APPCRASH
Application Name:    iTunes.exe
Application Version:    10.2.1.1
Application Timestamp:    4d756476
Fault Module Name:    ntdll.dll
Fault Module Version:    6.0.6002.18327
Fault Module Timestamp:    4cb7341c
Exception Code:    c0000005
Exception Offset:    00030226
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    1033
Additional Information 1:    fd00
Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
Additional Information 3:    fd00
Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
Does anybody have any ideas or hints? Would upgrading to Windows 7 potentially fix this problem?
HELP!!!!!

If we're talking about the (third-party, not-produced-by-AMD) ATI Tray Tools utility, the drivers for the utility are a bit scruffy. They've caused some trouble for the QuickTime Player since before the itunes versions 10.x came out, but after a while the issues started to ramify through to iTunes as well as QuickTime. The precise nature of the symptoms seems to depend on which combination of iTunes/QuickTime versions and ATI Tray Tool versions you've got, too.
On a 64-bit system, it's probably worth trying first adding iTunes.exe to the Auto 2d/3d and osd exception list. But just recently someone got past this sort of thing by disabling "Show FPS" on a 32-bit system:
Re: "iTunes has stopped working"

ITunes Has Stopped Working Error

Can anybody help with that good ol’ staple “iTunes has stopped working” error?
From event viewer: Faulting application iTunes.exe, version 11.2.2.3, time stamp 0x5383f31a, faulting module CoreFoundation.dll, version 1.750.24.0, time stamp 0x52a28a28, exception code 0xc0000005, fault offset 0x000a9908, process id 0xdb0, application start time 0x01cf898260ec3b90.
Tried uninstall and reinstall of both iTunes and Quicktime, also reinstalled as admin for each
Tried with both 32-bit and 64-bit iTunes
Tried removing the files from C:\Users\[username]\AppData\Local\Apple Computer\iTunes and C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes
Tried copying the .dll files from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\iTunes
Opened iTunes in safe mode. It was fine until I tried to view my Match tab, or update iTunes Match, then gave same crash (the error log is actually from safe mode).
It usually won’t crash until I try to view my Match tab or update iTunes Match. Also after I removed the files from the local preferences, I apparently wiped out the library file in the process, because now the only files showing in my library are the maybe 50 or so I’ve purchased through iTunes since I installed to this machine, and not the 10,000+ I’d had in the library before, and that are all uploaded to my iTunes Match, which are all on a local hard drive.
Vista Home Premium SP2 64-bit, up to date on Windows updates.

I've had this problem for months and tried the same "solutions" as drummerboydyl but also none worked.
I did as MusicaBella instructed, except all I changed was the name for #3, i couldn't find #2 to changed, and voila, it worked!
Thanks so much MusicaBella!

I got an error message: 'iTunes has stopped working. A problem caused the program to stop working correctly. The solution asked me to load latest version which I did many times and still not working... HELP!

[Window Title]
Microsoft Windows
[Main Instruction]
iTunes has stopped working
[Content]
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
[Close program]
This is what I got... sorry, not very tech savvy to copy the error message onto here...
Have tried uninstalled and re-installed iTune, updated the new version of 10.6... many times over still not working!!!
I share the frustrations of many here. HELP!!!!!

Hi there Nok Saensanoh,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

ITunes has stopped Working when using Ipod shuffle 3gen on Windows Vista HB

Itunes keeps shutting down when I insert my Ipod shuffle into the usb connection of my latop. I am using a Windows Vista Home Basic for an OS.
Not sure if this is a Vista, Apple issue, or something else...
I have contacted apple about this and uninstaled/reinstalled Itunes. Yet after all this, I get the same error message. The message reads:
"iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
As far as I know Vista should be compatible with iTunes and it is until I actually try to use my shuffle (newest model). Its weird because my shuffle works fine on a second computer that has Windows XP for an OS...
Does anyone have a solution to this??
Thanks in advance!

i have the same issue... but i found a workaround.. i tried 3 diff OS's . didnt change the problem. To Add apps or music to ur Ipod... simply DISCONNECT the Ipod from the PC then add files/folders to library. Then connect the ipod back to PC and sync. it has no problem adding the files that way (at least in my case) I hope this helps... Good Luck =)

"iTunes has stopped working" blue Vista error screen.

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