ITunes has stopped working error message on opening iTunes.  How do I get passed this

Every time I open iTunes I get the error message "iTunes has stopped working" and all I can do is close the program.  I have uninstalled iTunes and re-installed it but I get the same error.  I am working on windows 8.  Can anybody please help me to solve this problem.

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

Similar Messages

  • Error message "Itunes has stopped working" and closes when opening itunes store

    I had problems with the latest itunes freezing up that i installed itunes 10.53 and it works fine now except when i go to the itunes store,itunes stops working and the whole program closes.I checked the diagnosics and everything comes up green lights.What could be the problem?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • ITunes has stopped working error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS.  Why?!

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    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • Can't install iTunes 11 on Widows 8, 'iTunes has stopped working' error message

    Two months ago, I bought a new computer that uses Windows 8.  I was running iTunes 10.6 on it fine until today, when it crashed for some unknown reason.  Every time I've tried to open it again, I kept on getting a 'iTunes has stopped working' message.  I've uninstalled 10.6 and tried installing iTunes 11, but keep getting the same 'iTunes has stopped working' error message with no other details.  I've tried installing it as an administrator, but got same failed results.
    Any help?
    Thanks, Mike

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

    I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

    Hello, philos188. 
    Thank you for visiting Apple Support Communities.
    Here are a couple troubleshooting articles that I would recommend going through.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
    Jason H.

  • Windows keeps giving me "itunes has stopped working" error message when I start itunes?  How can i fix this?

    After downloading the newest version, 10.6.1, whenever I open itunes I almost immediately get a "itunes has stopped working" error messsage, in which the only option is to hit the "close the program" button.  Simply closing the error message closes the program as well.  I am operated under windows XP with the latest updates (or so the updater tells me).  It seems like its getting stuck trying to send me a new user agreement because dont you have to agree to one for every new update?  It just can't seem to get past that point.  I tried opening it up in safe mode but that didnt work either.  Any help would be greatly appeciated.

    Looks like itunes was still trying to communicate with my iphone and got confused when it couldnt find it.    Found this in another post and it worked great.
    Solution:
    Make sure you are not connected to the internet and then open itunes. Sync your phone and then enable the internet again. Then stay connected to the internet and close your itunes and reopen it. Bam problem solved.
    By WaKaDo

  • 'iTunes has stopped working' error message on iTunes startup with vista

    Today i downloaded iTunes 7.1, i opened it and all seemed well, i played a few tracks etc.
    but, when i plugged my ipod in i was told that iTunes has stopped working,
    i tried to open it again, but the same message pops up.
    so i restarted the computer, tried again, with and without the ipod in, still no success.
    So i re installed itunes. Noting, i even re-dowloaded it, but still nothing.
    i can't even open it, let alone sync my ipod.
    I am currently running vista premium, and i had ipod problems with 7.0.2, i had to manually manage the iPod, auto sync crashed the computer. How do i fix it?!?

    crazydude5132,
    Perhaps this article will help:
    http://docs.info.apple.com/article.html?artnum=305042
    Hope this helps,
    Generik
    Dual 2.3 GHz PowerPC G5   Mac OS X (10.4.8)  

  • I keep getting the itunes has stopped working error message and the program keeps closing itself everytime I atry to access the store

    Every time that I attempt to open the store in my iTunes program, I receive and error message and it states ITunes has stopped working and needs to close the program. How do I fix this?

    Restart your computer then try iTunes.

  • ITunes has stopped working error message

    I WANT TO LISTEN TO MY MUSIC!!
    I have spent all morning looking for solutions to this problem! uninstalled everything to to with Apple, reinstalled it all again and still nothing!!
    When are Apple going to pull their finger out!
    The Error message appears as soon as I click for a CD to be copied. I updated my iTunes this morning to the most recent version and that is when the problem started.
    Can anyone help?, Thankyou

    The Error message appears as soon as I click for a CD to be copied. I updated my iTunes this morning to the most recent version and that is when the problem started.
    There's a bug with 10.1.0.54, Danni, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
    Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
    (1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
    (2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
    (3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
    http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
    (4) Or, if no known-good copy of 7.9.3.0 is available and your PC doesn't have a shadow copy of the 7.9.3.0, you can replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 by performing some installation gymnastics with the current (11 am 18 Nov NZ time) version of the Safari 5.0.2 installer, as per:
    http://discussions.apple.com/thread.jspa?messageID=12598386&#12598386
    NB with (4) if you have a 64-bit version of Vista or 7 ... the Apple Application Support program files are instead located at:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
    (2, 3 and 4 do help with the device-syncing variation.)

  • Can only synch a small number of songs at a time -- more than 20 or so yields "itunes has stopped working" error message.

    When I try to synch more than a small number of songs at a time 20-30 or so), I get the error message "iTunes has stopped working." This happens on my iPod, iPad, and iPhone, so I'm sure it's an iTunes or computer issue. I'm using a PC with Vista.
    I have reinstalled iTunes many times. I have also taken care to delete all iTunes related files from my registry. Any suggestions? It is a pain to manually synch my library in batches of 20 songs at a time. If someone has a solution to this, I would be SO GRATEFUL.

    i found the problem. ipod doesn't like my new combo usb/firewire hub. plugged directly into USB card on computer, problem went away. yay.

  • ITunes has stopped working error message while downloading iOS 5

    I am having issues with iTunes stopping while im in the middle of the new iOS 5 download. It never fails while im just using itunes for anything except downloading the new software. Im not sure how to fix it and im hoping someone else might be able to help me out. This is what my problem report states when i open it up.
    Problem Event Name:    APPCRASH
    Application Name:    iTunes.exe
    Application Version:    10.5.2.11
    Application Timestamp:    4ee0844d
    Fault Module Name:    msvcrt.dll
    Fault Module Version:    7.0.6001.18000
    Fault Module Timestamp:    4791a727
    Exception Code:    c0000005
    Exception Offset:    00009f13
    OS Version:    6.0.6001.2.1.0.768.3
    Locale ID:    1033
    Additional Information 1:    57ac
    Additional Information 2:    97b6ca588eb69f9a752c1d44acafdfa9
    Additional Information 3:    9518
    Additional Information 4:    0f4b683d85bb934e783b2cc9ae8a1ee3

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • "iTunes has stopped working" error message during syncing

    I've downloaded the latest version of iTunes, and just started to download Podcasts. But now I get the error message during syncing....almost everytime. Is there a solution out there or update that I haven't downloaded??

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • "Itune has stopped working" error message HELP!

    I tried to open up the itune program, double clicks, no response and an error message pops up saying "Itunes stopped working" and then it sends an error report to Microsoft. What do i do? I tried re-installing. SafeMode start. deleted files that were maybe corrupted, as stated in Apple support forums.

    Try working through TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues to start with.
    Otherwise, for general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • 'iTunes has stopped working' error message every time I try to add files

    Every time I try to add files to my iTunes, I received the erorr message and the program closes. I have uninstalled iTunes, re-installed and the problem stopped occuring after I added a few files. It's now beginning yet again.
    This is what the details specify:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.0.0.68
    Application Timestamp: 4c7e6c10
    Fault Module Name: objc.dll
    Fault Module Version: 1.435.14.20
    Fault Module Timestamp: 4c3422a6
    Exception Code: c0000005
    Exception Offset: 00008374
    OS Version: 6.1.7600.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    I have the latest version of iTunes 10. Can anyone help me with this issue? I'd appreciate it. Thank you in adavance.

    Just wanted to say that I have the same issue. It also crashes when I try to save files in other programs like IE or Chrome. objc.dll comes up everytime, and it's also related to the apple mobile device service, as the crashes go away once I turn that service off. Unfortunately, I have an iPad, and an iPhone as well, and I need that service turned on. I have scoured the internet for answers to no avail. So far I've uninstalled everything and reinstalled. Disabled all shell extensions. used the repair function on all apple software (found in add/remove software). I've even tried to use different versions of iTunes. Nothing worked.
    Here's my info as well, if it helps.
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.0.1.22
    Application Timestamp: 4c9c64ce
    Fault Module Name: objc.dll
    Fault Module Version: 1.435.14.20
    Fault Module Timestamp: 4c3422a6
    Exception Code: c0000005
    Exception Offset: 00008374
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

  • ITunes for Windows 11.0.4: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

    Title says it all.
    I've had this issue on this machine for some time but not forever. Music playback is fine but anything video related freezes the program. When I launch the program in safe mode it works though. Clearly some add-on or file is causing it to foul up.
    Before anyone suggests this: https://discussions.apple.com/docs/DOC-4221 <-- I've tried it to no avail so please don't repost
    Anyways this is really annoying, please help.
    Thanks
    P.S. I know my way around the computer so no need to cripple your explaination

    Hello Appropriator,
    Thanks for the question, and welcome to Apple Support Communities.
    The following article outlines further suggestions for troubleshooting video playback. While you have already completed one of the steps, there are a few more that you can try:
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/TS1718
    Additional Information
    Some customers using computers containing NVIDIA nForce Serial ATA (SATA) controllers may experience unexpected behavior when playing videos in iTunes on Windows from a SATA hard drive. iTunes may unexpectedly quit or become unresponsive or the computer may unexpectedly reboot or show a blue screen. Standard IDE hard disks are unaffected by this issue. If your computer contains a standard IDE hard disk, you can copy your video files to that disk and play those copies of the files in iTunes or QuickTime Player.
    Thanks,
    Matt M.

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