"itunes has stopped working" message when syching iphone

Need help..
Ever since I installed the update for the apple software on my PC, when I try to sync my iphone 4 on the last step of synching I get a window popping up saying that "itunes has stopped working". Then I get prompted to close the programme.
I run Windows 7, and cannot understand why it does this.
If anyone can help, I would greatly appreciate it.

Not sure what you've seen/tried so far, so I'll run you through my standard advice as of this morning, Marty.
There's a bug with 10.1.0.54, Amanda, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
(1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
(2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
(3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
(3 and 4 do help with the device-syncing variation.)

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