ITunes has stopped working on my Windows 7 laptop.

  Problem Event Name:
APPCRASH
  Application Name:
iTunes.exe
  Application Version:
10.5.2.11
  Application Timestamp:
4ee0844d
  Fault Module Name:
MSVCR80.dll
  Fault Module Version:
8.0.50727.6195
  Fault Module Timestamp:
4dcddbf3
  Exception Code:
c0000005
  Exception Offset:
0001500a
  OS Version:
6.1.7601.2.1.0.256.4
  Locale ID:
1033
  Additional Information 1:
0a9e
  Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:
0a9e
  Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
I have 64 bit and Quicktime still works.

Hello,
I suggest that you follow the instructions in this Apple troubleshooting article.

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    Version=1
    EventType=APPCRASH
    EventTime=129022629143916684
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    UploadTime=129022629169746684
    Response.type=4
    Sig[0].Name=Application Name
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    Sig[2].Value=4ae90227
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    Sig[5].Value=4aa21f41
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    Sig[7].Name=Exception Offset
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    DynamicSig[1].Name=OS Version
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    DynamicSig[22].Name=Additional Information 1
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    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=ea6f5fe8924aaa756324d57f87834160
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=fd00
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=ea6f5fe8924aaa756324d57f87834160
    UI[2]=C:\Program Files\iTunes\iTunes.exe
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    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
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    ConsentKey=APPCRASH
    AppName=iTunes
    AppPath=C:\Program Files\iTunes\iTunes.exe

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    Sig[3].Name=Fault Module Name
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  • When I open iTunes, I am told that iTunes has stopped working properly

    Apologies if I am opening a discussion thread that has already been covered, but I failed to find the same issue in the Community.
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    Product
    iTunes
    Problem
    Stopped working
    Date
    27/05/2012 17:08
    Status
    Report Sent
    Problem signature
    Problem Event Name:    APPCRASH
    Application Name:    iTunes.exe
    Application Version:    10.6.1.7
    Application Timestamp:    4f71aced
    Fault Module Name:    ntdll.dll
    Fault Module Version:    6.0.6002.18541
    Fault Module Timestamp:    4ec3e3d5
    Exception Code:    80000003
    Exception Offset:    0004878e
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    2057
    Additional Information 1:    fd00
    Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:    fd00
    Additional Information 4:    ea6f5fe8924aaa756324d57f87834160

    Hi Shorty2949,
    Thanks for using Apple Support Communities.  This article has some steps you can try if iTunes stops responding after launching:
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    http://support.apple.com/kb/ts1717
    Cheers,
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