Itunes has stopped working problem event name appcrash

Hi every one
I faceing this problem every time I tried lunch itunes, I tried to uninstall and reinstall itunes many time but still facing same problem
My OS is Win 7 64 bit
Thanks and waiting

Lets try something a little more draastic.
Do a complete uninstall of iTunes and related programs using the method here:
http://support.apple.com/kb/HT1923
restart you PC.
Download and install iTunes
http://www.apple.com/itunes/download/
If you need QuickTime it's here:
http://www.apple.com/quicktime/download/win.html

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  • I am trying to open my itunes and it says itunes has stopped working, problem event says APPCRASH???

    ITUNES OPENS AND  THEN ERROR MESSAGE COMES UP SAYING ITUNES HAS STOPPED WORKING AND THE PREBLEM EVENT NAME SAYS APPCRASH WITH A LOAD OF OTHR INFO
    UPDATED QUICKTIME BUT ITS STILL THE SAME, CANT UPGRADE ANY NEW VERSIONS AS IT WONT LET ME GET THAT FAR
    ANY ADVICE??

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

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  • "iTunes has stopped working" problem

    Hello everyone!
    When I opened my iTunes this morning, a dialog box that says "iTunes has stopped working" appeared. I tried to reboot my PC and reinstall iTunes but still the problem continues to show up. Can anybody help me?
    Here are some that may help you figure out the solution. Im using Vista btw
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    Application Name:    iTunes.exe
    Application Version:    10.3.1.55
    Application Timestamp:    4deec351
    Fault Module Name:    StackHash_f4c9
    Fault Module Version:    6.0.6001.18538
    Fault Module Timestamp:    4cb733dc
    Exception Code:    c0000374
    Exception Offset:    000b0dbc
    OS Version:    6.0.6001.2.1.0.768.3
    Locale ID:    1033
    Additional Information 1:    f4c9
    Additional Information 2:    b4dfd03f46348f2e4333ae06a0f014f6
    Additional Information 3:    b7a9
    Additional Information 4:    af571f1efb4d64250a40363c4d77e983
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  • I found a solution for my "iTunes has stopped working" problem

    iTunes was opening ok but would only play music; if I tried doing anything else like importing music or even navigating around it would crash with a "itunes has stopped working" message and shut down.
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    Adobe CS4 products were never meant to be transferred. It breaks the licensing and you get this error.
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      Locale ID:                          
                      1033
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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.

  • Itunes has stopped working problem , appcrash

    Hi every one
    I faceing this problem every time I tried lunch itunes, I tried to uninstall and reinstall itunes many time but still facing same problem
    My OS is Win 7 64 bit
    Thanks and waiting

    Lets try something a little more draastic.
    Do a complete uninstall of iTunes and related programs using the method here:
    http://support.apple.com/kb/HT1923
    restart you PC.
    Download and install iTunes
    http://www.apple.com/itunes/download/
    If you need QuickTime it's here:
    http://www.apple.com/quicktime/download/win.html

  • ITunes has stopped working - iTunes 12.1

    I just updated iTunes 12 to 12.1 on two Windows 7 x64 systems. On both systems, iTunes fails to run now although 12.0 ran perfectly.
    Upon clicking on the iTunes program icon, I get a dialog:
              Runtime Error!
              Program:  C:\Program Files\iTunes\iTunes.exe
              This application has requested the Runtime to terminate it in an unusual way.
              Please contact the application's support team for more information.
    This is followed by a second Windows crash dialog on my first system:
              iTunes has stopped working
              Problem Signature:
                    Problem Event Name:                APPCRASH
                   Application Name:                       iTunes.exe
                   Application Version:                    12.1.0.71
                   Application Timestamp:              54c76235
                   Fault Module Name:                    KERNELBASE.dll
                   Fault Module Version:                 6.1.7601.18409
                   Fault Module Timestamp:            5315a05a
                   Exception Code:                          c000041d  
                   Exception Offset:                         000000000000940d
                   OS Version:                                 6.1.7601.2.1.0.256.48
                   Locale ID:                                   1033
                   Additional Information 1:             b956
                   Additional Information 2:             b956b0c787c12b5653b9ee496e31c42e
                   Additional Information 3:             2fe2
                   Additional Information 4:             2fe2087e98073ca074b5d037e75ccb2c
    On my second system, there is a slightly different failure:
              iTunes has stopped working
              Problem Signature:
                    Problem Event Name:                APPCRASH
                   Application Name:                       iTunes.exe
                   Application Version:                    12.1.0.71
                   Application Timestamp:              54c76235
                   Fault Module Name:                   btmmhook.dll
                   Fault Module Version:                6.3.0.6300
                   Fault Module Timestamp:          4c5239cd
                   Exception Code:                         40000015
                   Exception Offset:                        000000000001a3ee
                   OS Version:                                6.1.7601.2.1.0.256.48
                   Locale ID:                                   1033
                   Additional Information 1:             87cb
                   Additional Information 2:             87cb48742dd7844ff1df33721f990ecd
                   Additional Information 3:             9d5c
                   Additional Information 4:             9d5c064844e6d8e27291889a991b03f2
    None of these failures ever occurred previously with my configurations (including 12.0) with iTunes. And no, the video compatibility version (64-bit installer with 32-bit payload) doesn't fix these problems either. And I cannot find any copy of the 12.0 version to revert to!!!
    Clearly this update wasn't sufficiently tested before being released. Help!!!!
              - Dov

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
    tt2

  • Itune has stopped working

    I sync my iPad. iOS 4.3.3  with itune 10.4   can't  sync photo. window shown.
    Itune has stopped working  and report these
    app crash. ของQuickTime ครับ ลองหาจากอากู้แล้วยังไม่สามารถแก้ได้ครับ รบกวนตามรายละเอืยดด้านล่างครับ
    itune has stopped working
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iTunes.exe
    Application Version: 10.4.0.80
    Application Timestamp: 4e262cf4
    Fault Module Name: QuickTime.qts
    Fault Module Version: 7.69.80.9
    Fault Module Timestamp: 4cf4536a
    Exception Code: c0000005
    Exception Offset: 001cd746
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 1054
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Hello Robele
    Check out the articles below for troubleshooting issue with iTunes, just pick the one that is for your operating system on your computer.
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • ITunes has stopped working - would appreciate assistance

    The only thing that was done was I backed up and synched two iPhone 5's. Several hours later I reopened iTunes and recieved the following error:
    iTunes has stopped working
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iTunes.exe
      Application Version:    11.0.5.5
      Application Timestamp:    520e4d27
      Fault Module Name:    KERNELBASE.dll
      Fault Module Version:    6.1.7601.18015
      Fault Module Timestamp:    50b83c8a
      Exception Code:    c06d007e
      Exception Offset:    0000c41f
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Windows 7 Ultimate 64 bit
    I have searched the forum but was unable to find any results. Thank you.

    Hi TxParamedic,
    If you are having launch issues with iTunes, you may find the following article helpful:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    - Brenden

  • Itunes wont open. itunes has stopped working message Please help!!

    I had itune 10.1 working just normal, and suddenly it wont open. 
      even before that, 1st problem i had  was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!!  still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
      " stopped working"  
    Problem Event Name:
    BEX
    Application Name:
    iTunes.exe
    Application Version:
    10.6.1.7
    Application Timestamp:
    4f71aced
    Fault Module Name:
    cryptdlg.dll_unloaded
    Fault Module Version:
    0.0.0.0
    Fault Module Timestamp:
    4549bd25
    Exception Offset:
    69431040
    Exception Code:
    c0000005
    Exception Data:
    00000008
    OS Version:
    6.0.6002.2.2.0.768.3
    Locale ID:
    1033
    Additional Information 1:
    fd00
    Additional Information 2:
    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:
    fd00
    Additional Information 4:
    ea6f5fe8924aaa756324d57f87834160
    and another report: "stopped responding and was closed"
    Description
             A problem caused this program to stop interacting with Windows.
    Problem signature
    Problem Event Name:    AppHangB1
    Application Name:    iTunes.exe
    Application Version:    10.5.0.142
    Application Timestamp:    4e9243f2
    Hang Signature:    6a2d
    Hang Type:    2048
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    1033
    Additional Hang Signature 1:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 2:    1748
    Additional Hang Signature 3:    8fb4784d6c7db48473361b5a4e821ea6
    Additional Hang Signature 4:    6a2d
    Additional Hang Signature 5:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 6:    1748
    Additional Hang Signature 7:    8fb4784d6c7db48473361b5a4e821ea6
    PLEASE HELP ME.....  MUCHO GRASSYASS!      

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name='APPCRASH'. The Fault Module Name=iTunes.dll. The fault module version=11.1.5.5. Anyone has a solution?

    I get the message 'ITunes has stopped working' whenever attempting to open iTune. The problem Event Name is 'APPCRASH'. The Fault Module Name is iTunes.dll. The fault module version is 11.1.5.5. Does anyone has a solution?

    Hello, philos188. 
    Thank you for visiting Apple Support Communities.
    Here are a couple troubleshooting articles that I would recommend going through.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    iTunes for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Cheers,
    Jason H.

  • TS3297 Every time I go to the itunes store, i get a message saying Itunes has stopped working and must close  Problem Event Name:     APPCRASH

    Every time I go to the itunes store, I get the pop up "Itunes has stopped working and must close"
    Under Details are : Problem Event Name:  APPCRASH

    Hello, Hal R. 
    Thank you for the question.  Try the steps in the article below as they may help with the issue that you are experiencing with iTunes becoming unresponsive or unexpectedly closing. 
    iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

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