ITunes has stopped working/Quicktime uninstall HKEY error!!

Ok so I just bought a brand new computer that is Windows Vista 64-bit. I installed iTunes and Quicktime the 64 bit version and everything was great until it stopped working. Data execution prevention will not let iTunes open. Here are the steps Ive taken in attempt to fix the problem.
*Uninstalling Itunes AND Quicktime*
--iTunes was successful but Quicktime still left a folder in Program Files, and was still listed on the programs list in control panel. So I deleted the Program Files folder. Now when I try to uninstall Quicktime I get this error:
Could not open key:
HKEYLOCALMACHINE32\software\classes\typelib\{B11F8D0B-BE5A-46E3-9485-EE692A8B2D3D}\1.0. Verify That you have sufficient access to that key, or contact your support personnel.
I tried going into regedit and manually deleting the key. That didnt work!
I also used the free ware program Revo Unistaller, which deletes the associated registry files and everything associated with an install. I did this with Quicktime and now it no longer in the Programs section in control panel, but when I try to reinstall quicktime it still asks me to repair or remove. I've tried both steps and each time I get the same error as stated above.
What can I do to fix this?

Hey MrsBeth, it looks like your PC is on a network or something. I am uncomfortable giving advice since I don't know what's going on there.
What I am comfortable with is these directions below. Give yourself full control and ownership the the entire C: drive and all its subfolders. And temporarily turn off UAC for good measure - you can turn it back on after you've installed iTunes.
Let's cross our fingers that the install goes through!
How to Take Ownership and Grant Permissions in Windows Vista
How to Disable UAC

Similar Messages

  • Itunes has stopped working - quicktime will not open missing rundll32.exe

    I have a Gateway computer with windows vista. When I try to open itunes I get the message that itunes has stopped working and windows will close. When I try to open quicktime in the control panel I get the message the windows host process (Rundll32) has stopped working. I can not uninstall quicktime. I have downloaded and installed itunes and quicktime many times but this does not help. Please someone help me. I am at wits end. How do other people have itunes working with windows vista?

    Hey MrsBeth, it looks like your PC is on a network or something. I am uncomfortable giving advice since I don't know what's going on there.
    What I am comfortable with is these directions below. Give yourself full control and ownership the the entire C: drive and all its subfolders. And temporarily turn off UAC for good measure - you can turn it back on after you've installed iTunes.
    Let's cross our fingers that the install goes through!
    How to Take Ownership and Grant Permissions in Windows Vista
    How to Disable UAC

  • "iTunes has stopped working..." error when I sample songs on iTunes

    Whenever I try to sample a song on iTunes, I get the an error that says "iTunes has stopped working. Windows is trying to find a resolution to this problem." After windows is done searching for a solution I am only given the option to "Close Program" which shuts down iTunes completely. This happens every time I try to sample a song. Does anyone know why it is doing this? I am using the most current iTunes version. This error only occurs when I try to sample a song.

    Hmm. Any m3u playlist files that iTunes will be trying to process? Have you tried iTunes Folder Watch?
    tt2

  • ITunes has stopped working....StackHash error

    I keep getting the error, "iTunes has stopped working" with the following error code.  I've tried unistalling and reinstalling, creating another user, and running as administrator.  QuickTime is working fine.  Please HELP!
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          11.1.3.8
      Application Timestamp:          5274a87d
      Fault Module Name:          StackHash_0a9e
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          fffffffe
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.256.48
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    and then when I close that window, I get this error:
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          11.1.3.8
      Application Timestamp:          5274a87d
      Fault Module Name:          StackHash_fd10
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          fffffffe
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.256.48
      Locale ID:          1033
      Additional Information 1:          fd10
      Additional Information 2:          fd10cc95670a75aa6f12702e16d3101b
      Additional Information 3:          e807
      Additional Information 4:          e807c1e326f67f223f20732673067fe4
    Any information would be MUCH appreciated!!!

    Thank you kindly. That suggests a user account specific issue then, although the Stackhash results cover a wide variety of sins. (Roughly speaking, the Stackhash result in the problem reports is Windows way of saying "I don't know what module caused the problem.")
    Did iTunes launch in the other user account (even though it was empty in there)?

  • Itunes has Stopped Working ID 1043

    Hello,
    I tried to install Itunes, but it dint work out so good.
    After i install Itunes, i double click on it, After im at the Software License Agreement for iTunes for Windows i press ''accept''.
    Then suddendly it says ''Itunes has stopped working'' with the following errors:
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          10.6.1.7
      Application Timestamp:          4f71aced
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4ea5d609
      Exception Code:          c0000005
      Exception Offset:          62571040
      OS Version:          6.1.7601.2.1.0.256.1
      Locale ID:          1043
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Tired to google the problems, but dint turn out great.
    And i've never used Itunes before on this computer, and i will realy need it
    Thanks for reading my post, hope we will fix this asap!
    Best regards,
    Sam
    S

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the iTunes forum for the operating system your computer is running (Mac OS X or Windows).
    Regards.

  • I uninstalled Itunes because message "Itunes has stopped working" i attempted to reinstall now get error message "error occurred during installation before itunes could be configured" how to i fix for windows 8.1

    I have a PC with windows 8.1. My itunes folder is stored on external drive. I haven't used itunes for a while. I got a message to update to itunes 11.3.1. I got error message that "registry settings used by itunes for importing and burning CD's/DVD's has stopped working" I uninstalled itunes and attempted to reinstall. Now i get message" error occurred during installation before itunes could be configured" How do I fix this.

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Error when opening itunes : iTunes has stopped working ''A problem caused the program to stop working correctly''. When I repaired damaged files the problem still exists and also after uninstalling and redownloading and installing itunes. I have windows 8

    Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
    When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
    My pc is working with windos 8.
    Is there a solution?

    Hey there Rodney274,
    It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
    Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    Click Continue.
    See if the issue you're experiencing persists in Safe Mode.
    If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Itunes has stopped working error I have uninstalled and reinstalled now what

    Itunes has stopped working error.  I have unistalled and reinstalled and this is the first error ever with my ipod/itunes.  How can I fix it?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Please HELP, "iTunes has stopped working" error after connecting iPod video

    People please help me out!  I have a Razer Blade gaming laptop with Windows 8 64bit.
    I have an iPhone 5, iPad 2 and an iPod video (80GB).  I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video.  I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
    Procedures that I already tried and that were unsuccessful to solve the problem:
    Uninstall Quicktime
    Uninstall iTunes and reinstall
    Reset the iPod (several times)
    Delete TEMP files on computer
    Restart the computer (several times)
    Use a different cable and a different USB port
    The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors.  My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
    PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
    Thanks very much!

    It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
    Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
    If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
    [iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

  • ERROR MESSAGE:  ITUNES HAS STOPPED WORKING

    Hi guys n girls, i was wondering if antonehas had the same probs as me, and ill try to explain what happens, After buying an ipod classic 120gb, i downloaded itune 8 for the firs time and it installs, then windows installer asks you "wouldyou like to open itune" so, i click yes, i set it all up, sort out a library, sync to ipod which is all fine, ipod works great.. Now if i close itunes, and open it again another time i get an error message,"itune has stopped working and windows is looking for solutions" and this does it evertime i click onto the icon and the quicktime icon aswell. now ive remove all of itune, quicktime, bonjour, apple updater and mobile support includeing a file to do with apple including some of the music that becomes attactched to it and checking system 32.i then download a fresh itues, it installs, works for the first time and thats it, i get the message again. i have uninstalled and installed intune including various products several time but to no sucess with getting itune to work. if anyone can possibly help me with this as ipod dont bounce off of walls very well cheers
    bazza
    bazdonsop

    please sombody help me, apple support are no help, the shop are no help, the only thing i havent tried is delete everything on my laptop and put it back to factory, which is my very last resort

  • ITunes Has Stopped Working Error

    Can anybody help with that good ol’ staple “iTunes has stopped working” error?
    From event viewer: Faulting application iTunes.exe, version 11.2.2.3, time stamp 0x5383f31a, faulting module CoreFoundation.dll, version 1.750.24.0, time stamp 0x52a28a28, exception code 0xc0000005, fault offset 0x000a9908, process id 0xdb0, application start time 0x01cf898260ec3b90.
    Tried uninstall and reinstall of both iTunes and Quicktime, also reinstalled as admin for each
    Tried with both 32-bit and 64-bit iTunes
    Tried removing the files from C:\Users\[username]\AppData\Local\Apple Computer\iTunes and C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes
    Tried copying the .dll files from C:\Program Files (x86)\Common Files\Apple\Apple Application Support to C:\Program Files (x86)\iTunes
    Opened iTunes in safe mode. It was fine until I tried to view my Match tab, or update iTunes Match, then gave same crash (the error log is actually from safe mode).
    It usually won’t crash until I try to view my Match tab or update iTunes Match. Also after I removed the files from the local preferences, I apparently wiped out the library file in the process, because now the only files showing in my library are the maybe 50 or so I’ve purchased through iTunes since I installed to this machine, and not the 10,000+ I’d had in the library before, and that are all uploaded to my iTunes Match, which are all on a local hard drive.
    Vista Home Premium SP2 64-bit, up to date on Windows updates.

    I've had this problem for months and tried the same "solutions" as drummerboydyl but also none worked.
    I did as MusicaBella instructed, except all I changed was the name for #3, i couldn't find #2 to changed, and voila, it worked!
    Thanks so much MusicaBella!

  • Itunes has Stopped working - I have tried uninstalling and re-installing  - I am at wits end

    I keep getting the message iTunes has stopped working.  I have tried uninstalling and re-installing iTunes many times.  I had contacted Apple at one point and they told me that I needed to uninstall items in the following order iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and then Apple Application Support.   I have done this numerous times.  Can anyone help or offer suggestions.  Using Windows Vista Home Premium SP2.  Thanks.

    StackHash error has something to do with VISTA's DEP (Data Execution Prevention)
    I managed to get something online from Tech expert and hope this will resolve your issue.  Good Luck!!
    The StackHash error happens any time DEP is found that there is an issue with the program run. The error is related to Data Execution Prevention. Here’s how 99 percent of Vista and Win7 users can fix a StackHash failure:
    Click the run button and open the Control Panel
    Browse to the section of System Maintenance then to the System
    At the left side, select Advanced System Settings link
    In the System Properties Window the top section is named as Performance with the Settings button. Click this button.
    Choose the Data Execution Prevention tab.
    Select the option which reads Turn on DEP for all programs and services except those I select.
    Use the Browse button to locate the executable file for the application you were trying to start when you received the StackHash error, and click Open to add it to your exceptions list.
    Click Apply or OK to commit your changes.
    Note: Nobody can guarantied you that described instruction will solve the 100% of the StackHash error issues but you can try it to resolve the problem.

  • Had to uninstall mobile device helper because a window kept coming up every 45 sec. saying it had stopped working. It wouldn't stop and online support said uninstall it.Well I did,now if I want to access iTunes store it pops up the iTunes has stop working

    Was advised to uninstall mobile device helper because a window kept popping up about every 45 seconds saying it had stopped working.Uninstalled it that took care of that problem,but now I have a new one.I can't access the iTunes store.Every time I click the store icon a window pops up saying iTunes has stopped working.Any suggestions anyone.

    anyone?
    *i've managed to download quicktime, but am still unable to download itunes. after reaching a certain point in downloading itunes, (about 1/3 of the way?) it stops at "copying files", and my computer freezes and i have to hold the power button in order to shut it off and do anything, or i get a popup asking me if i want to change something so itunes can finish downloading. i click "yes", but then the download stops completely and i get a message saying "itunes has finished downloading, but with errors" and it tells me to download it again.
    a popup from MobileServiceDevice keeps appearing as well, but it won't go away. the details are:
    Problem Event Name:    APPCRASH
      Application Name:    AppleMobileDeviceService.exe
      Application Version:    17.88.0.7
      Application Timestamp:    4e66ceff
      Fault Module Name:    kernel32.dll
      Fault Module Version:    6.0.6002.18005
      Fault Module Timestamp:    49e038c0
      Exception Code:    c06d007f
      Exception Offset:    0001e124
      OS Version:    6.0.6002.2.2.0.768.3
      Locale ID:    1033
      Additional Information 1:    fd00
      Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
      Additional Information 3:    fd00
      Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
    but the fault module name changes on me. sometimes it's kernel32.dll, and sometimes it's something else, and i've already tried using task manager /find str but it doesn't help.

  • TS1718 Itunes has stopped working error!

    When I double click iTunes to start up windows error pops up and says iTunes has stopped working? Why is it doing this? How can I fix this?  Please let me know.
    Steps I have done:
    I have uninstalled and reinstalled it 2 times.
    I uninstalled QuickTime
    I restarted my computer 4 times.
    I have even put a cd to watch a video and the windows pops up with the same error with iTunes has stopped working.

    You're welcome.
    (It's actually iTunes for Windows that has the bug ... the content played just fine in version 10.6.3.25 with the same QuickTime componentry in place. Fiddling with the QuickTime settings is just an odd sort of workaround for the iTunes bug.)

  • "iTunes has stopped working" error in Vista

    Hey all,
    This question is for my cousin. He has iTunes installed on Vista. It has been working before. It came up with this error, seen on www.ashrat.id.au/itunes.jpg
    He has uninstalled iTunes and re-installed it several times. He also downloaded and installed the latest version of 8.0.1, of course rebooting the computer after installation.
    Nothing odd seems to have happened beforehand to cause this. However, does anyone have any suggestions to fix the problem? This error comes up nearly right away when launching iTunes and the main interface doesn't show.
    Thanks in advance for any help.

    Same problem here with Vista Ultimate Edition and ITunes 8.0.1.11. I get the "ITunes has stopped working" generic Vista error msg. Quicktime v755.90.70 also gives the same generic message. I've done the "slash and burn" uninstall method for both Itunes & QuickTime as outlined in the support section (remove both apps, remote QT add-ins in \Windows\system32, run the MSI installer cleaner from MS) reboot, re-install and still no luck.
    I've also disabled DEP system-wide (since Itunes cannot be configured to run without DEP), I've run Itunes as "administrator", and even tried running it in Vista Safe Mode but still am still not able to run either application.
    A bit deeper analysis into the Eventlog / Application log reveals the following:
    "Faulting application QuickTimePlayer.exe, version 7.55.90.70, time stamp 0x48ba1f5c, faulting module QuickTimePlayer.exe, version 7.55.90.70, time stamp 0x48ba1f5c, exception code 0xc0000409, fault offset 0x0000130d, process id 0x1ba4, application start time 0x01c94752a45e7550."
    and for Itunes....
    "Faulting application iTunes.exe, version 8.0.1.11, time stamp 0x48e41bb0, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x646f4320, process id 0x1a88, application start time 0x01c9475198965590."
    I'm really stuck at this point with no real way to get Itunes to work. I'd really, really prefer not to reload Vista. Any ideas would be greatly appreciated.

Maybe you are looking for

  • Unable to view new tasks in the UWL

    Hi all, I am using EP 7.0 SP8 and backend R/3 4.6C. I  configured by Worklist and work items to my UWL with the backend .My Problem is I am unable to view the New OR  in Progress Tasks in the UWL but  i am able to view the completed tasks in the UWL.

  • Can we Change the backround color of an Input field in Webdynpro for ABAP.

    Hi Experts ? Can we change the background color of an Input field in WebDynpro for ABAP based on results we receive from any function module or BAPI?? . Thanks in advance . Regards , LAS

  • Error in foreign currency valuation.

    POSTING TO G/L ACCOUNTS WITH OPEN ITEM MANAGEMENT ARE NOT PERMITTED AND ACCOUNT 113170 1000 IS BLOCKED FOR POSTING IN DISPLAY LOG I CAN SEE THESE ERRORS , HOW  TO OVERCOME THESE ERRORS ADVICE ME FRIENDS THANKING U

  • How can i get a tracking number?, How can i get a tracking number?

    Last Friday my mbp was sent out for repair by the apple store. And now I know that I can look at the repair status but it says return pending. It's getting shipped here to my house how do I get a tracking number so i know where it is?

  • Can we determine if Acrobat is running inside a browser?

    I'm looking for a javascript property or method to determine if Acrobat is running standalone or in the browser, as I'd like to use that to made certain of my custom toolbar buttons available or not. Is there anything available? Thanks -