ITunes has stopped working (trying to sync)

I posted this the other day on the iphone 3gs but now that i have the 4 and still same problems, here is my issue.
So i updated iTunes to the latest and updated my 3gs to iOS4, i tried to sync some music and all i get is crash after crash.
I have tried:
1) Uninstalling iTunes and all apple software, reboot, reinstall, reboot.
2) Replacing the 2 .dll's (libeay32.dll, and ssleay32.dll) in the c:\windows\system32 and the syswow64 folder, the dll's did not exist to begin with.
3) Rebooted several times.
4) Checked to make sure i have no podcasts to sync.
5) Called apple support through my appcare overpriced plan.
6) DeAuthorized and Authorized under iTunes>store.
7) Enabled and disabled Genius .
8) Only synced 1 music folder, then 3 successfully then a few more and it then crashes so that's why i think it has something to do with the music. Almost as if it takes a while to complete a sync it kills iTunes.
9) Tried a different USB Cable.
10) Tried a different powered USB hub and directly hoooking it to my computer.
11) Syncing without music (which works) then re-enabling sync of music and it crashes again.
I am running Windows 7 64bit
4 GB Ram
AMD Athlon 64 X2 Dual Core Processor 6000+ 3.00 GHz Processor
Problem Details From the Error Message:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.2.0.61
Application Timestamp: 4c18061b
Fault Module Name: iTunes.dll
Fault Module Version: 9.2.0.61
Fault Module Timestamp: 4c1805f8
Exception Offset: 0004be7e
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: aa6f
Additional Information 2: aa6f7ff37cc83e62dd19c7f74480fe80
Additional Information 3: 8801
Additional Information 4: 88012a8754f4edce372af04f7fa7bbf3
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Thanks
-Onyxius

love paying a lot of money for something that doesn't work right, thanks apple

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