ITunes has stopped working when syncing iPad Air.

Please: someone help me....
I am at my wits ends. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems. (Someone had a great rant, so I won't rehearse it - but it seems to me that
if there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which will not improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7

Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

Similar Messages

Get error, iTunes has stopped working when sync iPad

when sync iPad in step 2 Get error, iTunes has stopped working

Try Googling "sync without iTunes".
There are free alternatives and there are not so free alternatives.
Btw, to check if AVG is causing the problem, you should uninstall AVG and not just "turn it off".
Also, can you describe how you go about uninstalling a program? For example, how did you "delete" iTunes?

Itunes has stopped working when syncing ipad or ipod

I'm using windows 7 and thats the description of the problem
Source
iTunes
Summary
Stopped working
Date
29-Dec-13 2:50 AM
Status
Report sent
Description
Faulting Application Path:          C:\Program Files\iTunes\iTunes.exe
Problem signature
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.3.8
Application Timestamp:          5274a87d
Fault Module Name:          ntdll.dll
Fault Module Version:          6.1.7600.16915
Fault Module Timestamp:          4ec49caf
Exception Code:          c0000005
Exception Offset:          0005663e
OS Version:          6.1.7600.2.0.0.768.3
Locale ID:          1033
Additional Information 1:          9e27
Additional Information 2:          9e2778096e7e1e2a2e0302fe58f3eea8
Additional Information 3:          9e27
Additional Information 4:          9e2778096e7e1e2a2e0302fe58f3eea8

Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

Windows 7 within iTunes 12 stops working when sync iPad

I am at my ends wit. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seems to me that if
there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7

I am at my ends wit. I have spent 3 days trying to solve this, without any success. I have really time better off than sorting stupid software problems.   (Someone had a great rant, so I won't rehearse it - but it seems to me that if
there is an issues, it should at least give some clear of what the software stops!!). It seems to me that no one (NO ONE) is owning this problem There are plenty of people who have the problem, and although some suggestions, it looks to me that
there are just that - suggestions.
I have posted my problem on the Apple forum. I have not heard. But it seems to me that we (I) don't even know if it is an iTunes or a Windows problem. and now I have no idea which way to go....
Rant two ends. The problem:
I have windows 7 SP 1. iTunes 12.0.1.26. I can imports CDs and play music. But when attempting to sync,"iTunes has stopped working". It stops (usually) step 6. No doubt many of people have seen the issue. I problem have
not attempting to update since updating iTunes 12. (On the side, I have not been able to update iTunes without deleting and reinstalling it for some. Accordingly, I update with some concern, and only updated to 12 because I installed a new (different
laptop), and wanted to keep the same levels.
The steps I tried
Sync iPad Air (iOS 8.1). Failed.
Tried to sync iPhone 5S. It stopped. I then looked through the apps etc in the phone. I noticed, that my photos were not being synced (I had an issue with memory issue some months ago - now sorted - and so checked resynced them.
Tried again, and worked. Hmmm. (iPhone is at iOS 8.1)
Made changes with the apps etc on the iPad to recreate the same good result. No success.
I deleted iTunes etc (in the correct order) and reinstalled. No success. tried a number of times. (one of the definitions stupid is to try the same steps expecting a different result)
Searched google, apple and microsoft pages. Read them all. No one seems to have a clear answer to the problem, let alone the solution.
Backed up iPad, and restored iPad. No success - and now, of course the thing is now in a totally uncertain state. It won't ask for sync, but if iTunes starts, the iPad carries on.
Deleted and reinstalled iTunes etc. No success. Tried again (and again? - I have lost track)
Someone suggested going back to iTunes 11.4. Tried that (once sorted out the library files have been changed). Now, same result. (it all worked happily previously)
Tried a hard reset on the iPad. No luck
Discovered one post suggest that QuickTime may be a problem. Deleted iTunes and Quick Time. Reinstalled iTunes. No success.
Discovered turingtest's post "Troubleshooting issues with iTunes for Windows" . Followed the steps, including deleting the folders (only Program Files (x86)/common files/apple were there) and turned off AVG. Same bad result.
Status:
I am thoroughly out of sorts. And it is Tax time, which improve my temper.
iTunes 12.0.1.26 installed. iCloud installed
windows 7 SP1. The PC is not asking for any updates.
Qucktime not installed
iOS 8.1.2
iPad is probably useless, until problem solved - not all photos or apps downloaded
HELP!!
iPad Air, iOS 8.1.2, Windows 7

"iTunes Has Stopped Working" when syncing iPod Touch

So in the last few days, I've been getting an error message when I try to sync my iPod Touch 2g with software version 3.1.2. After a few seconds, I get this error message "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." It only happens when I plug in my iPod for syncing.
I've been up and down the message boards here looking for a solution and I can't seem to find anything that works. I've uninstalled/reinstalled quicktime, then the iTunes software, I've deleted and remade my iTunes library file... I'm just at a loss. Here's the error information windows gathered up...
Source
iTunes
Summary
Stopped working
Date
1/10/2010 1:45 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4afca401
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 830098715
Anyone know how to help???

Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

"itunes has stopped working" - when syncing 4s, itunes stops at step 6.

Since updating to 10.5.1.42 itunes stops at step 6 - determining tracks to sync - when syncing with my 4S. The iphone is running 5.0.1
I've uninstalled and reinstalled itunes, but it still does it! Windows 7 gives me the 'itunes has stopped working and is searching for a solution' line.
Needless to say; it doesn't find one...

Here is what worked for me for both 10.5 and 10.5.1 after hoursof frustration with Itunes stopping and shutting down in the middle of a syncor tranferring Apps downloaded on my Ipad2 or Iphone 4:
Start iTunes in iTunes Safe Mode:
1. hold down the Shift and Control key together and clickto start iTunes.
2. when you see the iTunes icon in the task bar, click onit.
3. you will get a box that says "iTunes is running insafe mode. Visual plug-ins you have installed have been termporarilydisabled." [I don't know what plug-ins I installed but youshould clearly see that these so-called visual plug-ins are likely the cause ofyour issues];
4. click Continue to open iTunes.
You could already have your device connected to your computer ordo it after opening iTunes in its safe mode.
Now press your sync button and everything should work fine.
I also disabled Genius in iTunes preferences but I'm not sure ifthis is one of the issues causing these types of problems.
I hope this works. This may be the workaround for all ofus Windows 7 64-bit folks.

Itunes has stopped working when syncing iPhone 6 Plus

Hi,
I cannot sync my iphone 6 plus with itunes. Itunes opens ok, begins syncing but when it gets to step 5 always shows the error 'itunes has stopped working - Windows will try and find a solution'.
I have tried everything from here Troubleshooting issues with iTunes for Windows updates
Nothing seems to work, I cannot put any of my personal music onto my phone and its driving me crazy! any help would be appreciated.

Same here....also when I restart iTunes afterward, all my devices don't even show up in iTunes at all until after you restart the computer
Even then, the problem persists. And I've tried all kinds of troubleshooting techniques

I get a message that itunes has stopped working when I try to sync photos

I get a message that itunes has stopped working when I try to sync photos. Error message says "APPCRASH ..."
Can anyone help? Thanks.

I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

ITunes has stopped working when I click "Get Info"

Anyone can help me please..?
My iTunes has *stopped working* when I right click on any song click "*Get Info*". It just stop and crash. I'm on Vista 32bit. Thanks before...

Well it's working fine again.........................................I don't get it - -

ITunes has stopped working while sync photos

I have been having problems since I updated iTunes to 10.4, it keeps crashing (itunes has stopped working) while sync photos. After uninstalling and re-installing the problem still stayed. I therefore tried sync photos a batch at a time (15 photos at a time) IT WORKED but I still cannot sync my videos. I think that the problem is that this new version of itunes cannot cope with big files and therefore it crashes. I HOPE THAT APPLE WILL SORT OUT THIS PROBLEM

downgrade to itunes 10.3 as 10.4 broke this feature. if not, just unclick the include videos box and your sync should complete. here's hoping apple fixes this in itunes 10.5.

Message: itunes has stopped working when I connect ipod touch-windows 7

message: "itunes has stopped working" when I connect ipod touch-using windows 7

Make sure to check your internet settings or the settings on your wi-fi server (if accessible). You may also want to make sure that your not in a place where wi-fi is obtructed.(concrete walls other machines, etc.)

Itunes has stopped working when i select podcasts on device sync page

since upgrading to 10.1, i cannot select podcasts from the device sync page w/o itunes crashing with the message "itunes has stopped working"
this is frustrating because i can't select what podcasts i want to sync anymore!
this is the latest of the 27 crashes reported:
Source
iTunes
Summary
Stopped working
Date
12/2/2010 2:27 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: iTunes.dll
Fault Module Version: 10.1.0.56
Fault Module Timestamp: 4ce4a794
Exception Code: c0000005
Exception Offset: 0077b572
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 2190210890
i saw that the ati video driver is the cause of crashing when accessing the store, but i haven't seen this problem reported here. i have a nano 3rd gen & touch 3rd gen & this happens with both.
could anyone please help me?
thanks!

i cannot select podcasts from the device sync page w/o itunes crashing with the message "itunes has stopped working"
I've seen similar symptoms produced in the past when a podcast file is damaged, but it's much rarer to see that cause of trouble nowadays.
If it is a podcast file causing you grief, Jim's technique from the following post might be of some assistance when it comes to trying to track the problem file(s) down:
http://discussions.apple.com/message.jspa?messageID=10653507#10653507

Windows vista tells me iTunes has stopped working when I try to sync iPod

I recently downloaded the newest version of iTunes (8.0.2.20), thanks to its incessantly asking me to. Since I downloaded, every time I attempt to sync to my iPod classic, Windows tells me iTunes has stopped working and forces me to close the program. Any help would be greatly appreciated.

I'm not sure if it's taboo on these boards or not, but this is just a friendly "bump" to see if it might catch the eye of someone who has discovered a fix for this behavior.
I did discover a couple of suggestions in my research, neither of which proved helpful to me. The first was to disable the sync function for contacts with Outlook (no joy). The second was to delete the Sync Services folder (which I "temporarily" deleted, but still no joy).
I have found resources that purport to provide sync control over your iPod without using iTunes. They look to be about a $40 gamble, but I may have to try that route (but would really hope that one of the smart people here would have ideas beyond Apple's "elementary "R's"").
Bob

ITunes has stopped working when app tab it hit

When I plug in my iPad 4, that is running iSO 7.0.2, with windows, to iTunes and click on the apps tab, it immediately says " iTunes has stopped working" then it completely shuts down....I have removed and reinstalled several times and tried hitting do txt sync options as we'll....NOTHING is working !!!! HELP !

This is really silly but here is the soultion:
You can't have Newsstand hidden in a folder.
If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.You can't have Newsstand hidden in a folder. If you do, move it to the homescreen then you will be able to access the Apps tab in iTunes 11.1. You can always move it to the folder afterwards.

ITunes has stopped working when connecting new iPhone 6

I am getting what seems to be a common error "iTunes has stopped working" which I have tried many different tricks for fixing that I have found online, but nothing seems to work.
I have been using an iPhone 5 and backing up and syncing with no problems, the only problem being when I try to access the iTunes Store. This didn't bother me too much as I can access the store on my phone and everything else on iTunes worked fine.
But today I bought an iPhone 6 and as soon as I connect it (whether iTunes is already open or opens when I plug the iPhone in) I get the above error message and iTunes closes. So I am unable to sync my back up on to the new phone or use it at all.
Can anyone help with a recent fix for this, or a way around it?
I have tried copying recommended files into the correct folder, re-installing, opening as administrator and many other things I have come across online, but majority of these seem to be from a year or more ago. I am using Windows 7 on a PC, with the latest iTunes that I have just re-installed (again).
Any help would be really appreciated!

Same here....also when I restart iTunes afterward, all my devices don't even show up in iTunes at all until after you restart the computer
Even then, the problem persists. And I've tried all kinds of troubleshooting techniques

ITunes has stopped working when syncing iPad Air.

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