ITunes has stopped working. Windows is checking for a solution and will notify you when one becomes available. I am running Windows 8.
When I try to access the itunes store I receive a message Itunes has stopped working and is
searching for a solution...Will notify you when one is available...I am running Windows 8. Any suggestions?
This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem.
Similar Messages
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I can't open my purchased films or view trailers in store. A note comes up to say iTunes has stopped working. It searches for a solution, is unsuccessful and closes the programme. I have uninstalled all programmes and reloaded but I get the same result. Any ideas?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
After taking days to upload elements 13 I am now having trouble even trying to import my images and videos into the program for editing. Each time I IMPORT files an error message comes up that says " ....has stopped working, we are looking for a solution to the problem and will notify you if a solution is found" I have not been able to edit ANYTHING or even drag files/images to the time line.... is it me? is my computer too slow? surely if it was, then Adobe elements 13 would not have installed in the first place? please someone help me sort this out as I have a deadline to make for a docco! thanks in advance Lyddy
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.1 update)
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have an orange line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool -
Itunes store does not open says error itunes will notify you when soulution is available
need help
This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem. -
Please help.
I can't buy anything!!!!!!This happened to me after the last iTunes upgrade. The solution for my problem was to completely uninstall and reinstall my security software PC Tools Spyware Doctor with Antivirus) Just disabling it did not work.
There are however a lot of different fixes on other old threads. -
Itunes comes up with error message on opening "itunes has stopped working..
Help
i have installed itunes onto my vista laptop and it stops working when opened, it comes up with an error message "itunes has stopped working microft is checking for a solution" and then closed itunes. I have followed apples advise and unistalled and installed it a few times, removed all unecessary files etc etc."itunes has stopped working microft is checking for a solution"
Fingers crossed, your Vista problem history may give us more information on what is going on.
Go into your Problem Reports and Solutions Control Panel, click on the Problem History, and look for iTunes problem reports that occur at the same time as those error messages. Open the problem reports. Do they all say the same thing? If so, paste the contents of a typical problem report into a reply here. -
I keep getting a pop up on Itunes when I try to add a file saying that ITUNES HAS STOPPED WORKING AN NEEDS TO CLOSE. W indows will notify me when corrected. iuninstalled and reinstalled 3 times to no avail. how do i fix?
a further message box states that Data Execution Prevention has closed the program.
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes? -
10.2.1 error "iTunes has stopped working" Windows 7 with audio CD
Hi! Hoping someone can help me with this one. Just upgraded to 10.2.1.
iTunes opens ok but if I put in an audio CD, I get the windows error "iTunes has stopped working." It checks for help and then it states "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." Then it closes.
Any ideas?
Thanks!Here it is:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron 570
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0028A5A8034DDBA8
Current user is not an administrator.
The current local date and time is 2011-04-07 20:35:42.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon HD 4200
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.2.1.1 (x64) is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** CD/DVD Drive Tests **
LowerFilters: PxHlpa64 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp DVD+-RW TS-H653H, Rev D400
Audio CD in drive.
Found 18 songs on CD, playing time 78:37 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:12:47
Track 3, start time 07:55:58
Track 4, start time 11:40:28
Track 5, start time 15:29:22
Track 6, start time 20:37:56
Track 7, start time 25:54:27
Track 8, start time 29:58:64
Track 9, start time 35:45:17
Track 10, start time 40:25:27
Track 11, start time 46:05:25
Track 12, start time 49:56:00
Track 13, start time 53:45:22
Track 14, start time 59:38:65
Track 15, start time 63:30:13
Track 16, start time 67:17:33
Track 17, start time 71:04:38
Track 18, start time 74:46:25
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8. -
"iTunes has stopped working" when importing
Fresh Windows 7 install, fresh iTunes 10 install... iTunes sees and adds songs from the "Automatically import" folder... then after restart, it starts to perform the "Determining gapless playback information" process... usually gets somewhere between 400 and 800 songs in and craps out with an "iTunes has stopped working".
I searched on this error and found advice to completely remove and reinstall iTunes and Quicktime... that didn't help. I then removed all the songs to a different folder and started re-adding them a dozen or so folders at a time (there are several thousand folders holding about 40,000 songs, in total, so I have to do it in fairly large chunks, or it will take for-freakin-ever).
It worked fine for a while, but at some point started with the crashing again. Every time it's a different song, stopping at a different point in the process. I've started removing the song it crashes on each time (or at least, the last song listed on the "gapless playback" line), but there are about 4000 songs in this batch, so it will take a really long time if I keep going this way.
Any other suggestions on how to sort this out??Just in case anyone else is looking for a solution for this...
In my case, I determined it to be a file or files that iTunes was adding that was corrupted or in some other way causing iTunes to choke. It appears that there was no direct correlation to the "determining gapless" process... it was something in the "Automatically add" folder that it would hit and crash on. I basically removed everything to another folder, deleted the library, then moved stuff back to "Automatically add..." a handful at a time. Not 100% sure, but I'm pretty confident that it was actually old podcast files that were giving version 10 fits.
So if you've run into this and the other suggestions don't help, check within the "Automatically add to iTunes" folder for a "Podcasts" folder (may be two to three levels deep), and remove that... -
ITunes has stopped working while sync photos
I have been having problems since I updated iTunes to 10.4, it keeps crashing (itunes has stopped working) while sync photos. After uninstalling and re-installing the problem still stayed. I therefore tried sync photos a batch at a time (15 photos at a time) IT WORKED but I still cannot sync my videos. I think that the problem is that this new version of itunes cannot cope with big files and therefore it crashes. I HOPE THAT APPLE WILL SORT OUT THIS PROBLEM
downgrade to itunes 10.3 as 10.4 broke this feature. if not, just unclick the include videos box and your sync should complete. here's hoping apple fixes this in itunes 10.5.
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Itunes has stopped working Windows is checking for a solution ....
After I just upgrade my itunes and restart the computer I click on itunes and get a message itunes has stopped working Windows is checking for a solution to the problem….’ This is then followed by another message ‘a problem caused the programme to stop working correctly. Windows will close the program and notify you if a solution is available.’
I try to open in "safe mode" and getting the same message.
I am trying to figure out what to do about my son's itouch he has lost it/stolen at school. Feeling worried and would like to be able to get in my itunes account now.This is the simplest fix, if you're still having a problem with it. I had the same problem, am running Windows 8.1. Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem. -
after installing 10.5 window comes up - the window comes up "run or cancel" I click run. It says "Installer completed." click finish (only options) "itunes has stopped working. Check online for a solution and Close program."
Hi marymike,
The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
Please try the suggested steps mentioned and check.
Regards,
Rave -
When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
ThanksLet's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
ITunes Store access causes "iTunes has Stopped working...Windows is check..
When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
Another iPhone worked a synch but fewer tracks to download!
I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web -
Itunes has stopped working when turning on genius for windows 7
Has anyone had itunes has stopped working while trying to turn on genuis for windows 7. Also i have a new toshiba satellite c655d-s5200 laptop. Thanks
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