Itunes has stopped working. Windows is checking for a solution, Itunes has stopped working. Windows is checking for a solution

Itunes has stopped working

This is the simplest fix, if you're still having a problem with it.  I had the same problem, am running Windows 8.1.  Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
Let me know if you have a problem.

Similar Messages

  • TS1424 i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"

    i cannot play my videos or shows on itunes any more. i get the message saying "windows can check online for a solution to the problem" " i tunes has stopped working"

    Hi marymike,
    The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
    Please try the suggested steps mentioned and check.
    Regards,
    Rave

  • Itunes has stopped working Windows is checking for a solution ....

    After I just upgrade my itunes and restart the computer I click on itunes and get a message itunes has stopped working Windows is checking for a solution to the problem….’ This is then followed by another message ‘a problem caused the programme to stop working correctly. Windows will close the program and notify you if a solution is available.’
    I try to open in "safe mode" and getting the same message.
    I am trying to figure out what to do about my son's itouch he has lost it/stolen at school. Feeling worried and would like to be able to get in my itunes account now.

    This is the simplest fix, if you're still having a problem with it.  I had the same problem, am running Windows 8.1.  Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
    Let me know if you have a problem.

  • After installing 10.5 window comes up - itunes has stopped working. Check online for a solution and Close program.

    after installing 10.5 window comes up - the window comes up "run or cancel"  I click run.  It says "Installer completed." click finish (only options)  "itunes has stopped working. Check online for a solution and Close program." 

    Hi marymike,
    The crash signature is simalr to that mentioned in the thread: https://forums.adobe.com/thread/644139
    Please try the suggested steps mentioned and check.
    Regards,
    Rave

  • ITunes has stopped working.  Windows is checking for a solution and will notify you when one becomes available.  I am running Windows 8.

    When I try to access the itunes store I receive a message Itunes has stopped working and is
    searching for a solution...Will notify you when one is available...I am running Windows 8.   Any suggestions?

    This is the simplest fix, if you're still having a problem with it.  I had the same problem, am running Windows 8.1.  Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
    Let me know if you have a problem.

  • Can't get itunes.  I get the following message when I click on either the shortcut or the program.  It says ITunes has stopped working and I can either check on line for a solution and close the program or just close the program.

    When I click on the itunes shortcut or the program  I get the following message:
    ITunes has stopped working.  My two options are:  Windows can check on line for a solution to the problem or close the program. 
    It seems that my entire library is not there.  If I sync my ipod will it add it back into my library on the computer? 
    I've even tried installing again and nothing works.  Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
    Thanks

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • ITunes Store access causes "iTunes has Stopped working...Windows is check..

    When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
    Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
    Another iPhone worked a synch but fewer tracks to download!
    I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?

    Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
    For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web

  • Itunes has stopped working when turning on genius for windows 7

    Has anyone had itunes has stopped working while trying to turn on genuis for windows 7.  Also i have a new toshiba satellite c655d-s5200 laptop. Thanks

    Make sure to check your internet settings or the settings on your wi-fi server (if accessible). You may also want to make sure that your not in a place where wi-fi is obtructed.(concrete walls other machines, etc.)

  • Creative Cloud Illustrator & Photoshop 'has stopped working' - 'windows is checking for a solution..

    Hello,
    Up until recently, Photoshop & Illustrator stopped working. When I would open the program it would begin to load and then come up with the message ' Adobe Photoshop has stopped working'
    After which there would be another message ' Windows is checking for  solution to the problem'
    and then finally ' A problem caused the program to stop working correctly, windows will lose the program and notify you if a solution is available.'
    Indesign on startup seems to load normally and is fine.
    Do help, time is of the essence.
    Thank you,
    Tanya
    [email protected]

    This is the simplest fix, if you're still having a problem with it.  I had the same problem, am running Windows 8.1.  Just be sure to reboot after you copy the dll (dynamic link library) file indicated.
    Copy QTMovieWin.dll from:  C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    to: C:\Program Files (x86)\iTunes
    Let me know if you have a problem.

  • I have iTunes 11.4 and Windows 7. Using iTunes on Windows 7, I get message that iTunes has stopped working and Windows will close the program and notify me if a solution is available. Same message for last two days. Anyone else getting this?

    I have iPad 2, iPhone 5s, both with iOS 7.1.2. I use PC with Windows 7 and hard wire internet service and iTunes to update apple products; no wi-fi. I updated iTunes to v11.4 on 09/11/14. I ran Windows update on 09/10/14. I did not try to open iTunes on my PC until yesterday 09/16/14. I got the message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."  I got the same message today.  Does anyone know if this is a Windows problem and if a solution is coming or an iTunes problem?  I can get iTunes on iPad and iPhone.  All other programs PC are working correctly.  I use Norton Internet Service on PC.  I ran virus scans and repair/reinstall iTunes yesterday on PC.

    Hello notime4,
    The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Itunes launches fine however I cannot connect to the Itunes store.  It says that Itunes has stopped working and windows is looking for a solution.

    Everything seems fine until I try to access the ITunes store.  Then I get a message that ITunes has stopped working and that Windows is looking for a solution.  Then it tells me that no solution has been found and closes down Itunes.
    I can still sync music / podcasts to my ipod and iphone.  I am still getting podcast downloads automatically for the ones I have subscribed to.
    This is the first time this issue with not being able to access the Itune stores has happened to me.  I was just there 2 nights ago.

    Hello notime4,
    The article linked below details some useful troubleshooting steps that can help stabilize iTunes on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • I uninstalled Itunes because message "Itunes has stopped working" i attempted to reinstall now get error message "error occurred during installation before itunes could be configured" how to i fix for windows 8.1

    I have a PC with windows 8.1. My itunes folder is stored on external drive. I haven't used itunes for a while. I got a message to update to itunes 11.3.1. I got error message that "registry settings used by itunes for importing and burning CD's/DVD's has stopped working" I uninstalled itunes and attempted to reinstall. Now i get message" error occurred during installation before itunes could be configured" How do I fix this.

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I have iphone 3gs, while connecting, it shows sync in progress, then in my pc shows backing up step 1,2,..5, then message comes itunes stopped working-windows checking for solution. Then another message comes that "A problem caused the program to stop wor

    When i connect my iphone 3GS to my PC, while syncing in progress, pc shows backing up, preparing to sync. Then message display "itunes stopped working",
    windows checking for solution, Then message comes "A problem caused the program to stop working correct. Windows will close the program and notify you if solution is available" , Then Itunes go off. I have tried agains installing Itunes etc no use. I am not a computer literate, help me to resolve this, Thanks

    I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
    You can't "copy" your photos to the "library manager", there is just no way to any such thing.
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

    everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

    Hello mcgivnma,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • Everytime I open itunes I get a message saying itunes has stopped working and windows is looking for a solution

    Everytime I open itunes I get a message saying itunes has stopped working and windows is looking for a solution

    I have the same issue. An iTunes help page (iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support) suggested I hold down shift and control when clicking to open iTunes, which opens iTunes fine for me. That would mean the problem is in the third party plug-ins that work with iTunes. However, the help pages did not say what to do with the plug-ins once I knew that was the issue. The pages said to find the plug-ins and move them to the Desktop, which I did. That's where the help pages stopped, which is ridiculous. Does anyone know what to do from there?

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