ITunes has stopped working - would appreciate assistance
The only thing that was done was I backed up and synched two iPhone 5's. Several hours later I reopened iTunes and recieved the following error:
iTunes has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.5.5
Application Timestamp: 520e4d27
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83c8a
Exception Code: c06d007e
Exception Offset: 0000c41f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Windows 7 Ultimate 64 bit
I have searched the forum but was unable to find any results. Thank you.
Hi TxParamedic,
If you are having launch issues with iTunes, you may find the following article helpful:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Regards,
- Brenden
Similar Messages
-
Hi,
I have a PC running Windows 7 - 64bit OS. I have had iTunes installed since the beginning of the year on this computer and have not had any trouble with it except actually using iTunes but that is a different issue. The other day I inadvertently downloaded "Tuneup" which I don't want or need. I firstly want to say I have no concrete evidence that Tuneup has led to my problems. It may be coincidental that Tuneup and my problems appeared together.
Tonight when I started iTunes, Tuneup took over a quarter of the screen on the right side. I closed this program. When the list of tracks was ready to be loaded from the CD and I went to" file" - "get info" option the message "iTunes has stopped working" would appear. Closing this message resulted in iTunes shutting down. I should say that before I closed the message the computer had essentially ground to a halt. The other curious thing was the behavour of the mouse pointer on the screen - the only place where it was visible was in the "iTunes has stopped working" box. Moving it out of the message box resulted in it disappearing. It would reappear if it were caused to wander into the message box.
I subsequently removed Tuneup (control panel, programs and features, etc...) iTunes had not improved. I then deleted iTunes, firstly saving the library to a file on the desktop. Then I did a fresh(?) install of ITunes but there seems to be no change. A curious thing was even though I had deleted iTunes through the control panel the library was still there as if I had done nothing. The whole thing is a complete mystery and extremely galling.
If someone has had a similar problem I would really like to know what the fixes were.
Thanks for "listening".
Cheers,
Grant Andrews.I had a similar problem. I'm using 64bit Windows7. The following solution worked for me:
COPY QTMovieWin.dll
FROM c:\program files (x86)\common files\apple\apple application support\
INTO c:\program files (x86)/iTunes
Also, reinstalling Quicktime has worked for others having this same issue. -
'Itunes has stopped working' keeps popping up whenever connected to itunes store
So whenever I try to connect to the iTunes store, or if ITunes is trying to automatically update from the store, 'iTunes has stopped working' pops up. Tried EVERYTHING suggested in the community forums, from adding/moving dll files, reloading iTunes, safe mode start, disabling video drivers, moving iTunes profiles, etc. etc. I even went into the Preferences>Store and unchecked everything to do with updates from the Store. I still can't stop iTunes from crashing. Only thing that works is to disconnect from the internet. I can then open up iTunes, however do not have access to the store, so I can play my songs, but can't buy new ones ,or update my songs with any that I purchased on my iphone. I have been dealing with this for about 3 weeks now. My daughter has iTunes set up on another account on the same PC and it also crashes. Using iTunes 11.4, Windows 7 x64. Using Kaspersky - iTunes is 'allowed'. Have had Kaspersky for 3 years now. My son has a mac air, no issues. I have wasted far too much time on this issue. Any help would be appreciated. Is there anyone that actually works at Apple that can answer these questions? They put out all of this software and have no complaints about taking our money when we purchase songs, but we have no way of directly contacting any of them for assistance to issues, unless we have purchased an Apple item in the past year. Nice to have the community, but at some point an apple expert should get involved!
Waht is error type?. What platform is it?
-
User issue-- "itunes has stopped working"
This week I have been unable to access iTunes, instead receiving the following error message: "iTunes has stopped working."
I have reviewed earlier discussions, especially this recent one:
http://discussions.apple.com/thread.jspa?threadID=1464059&tstart=15
I have tried most of the suggestions, but I have run into a few roadblocks that I wanted to see if I could get some help with. But before all of that, I wanted to note that I created a new user account and was able to access iTunes that way. Unfortunately, however, this is not a good long term solution. I would like to try to resolve whatever issue exists with my user account.
With respect to the potential solutions identified in the earlier post:
*“Completely Remove iTunes and Quicktime”*
#17—no such files existed in my windows\\system32 folder.
*“Empty your Temp directory and restart”*
I got the following error message :The action cannot be completed because the folder is open in another program. Close the folder and try again. I thought that I had closed all of the applications.
*“Clean Up iTunes installer files on the computer”*
When you click on the link under this suggestion, you get a warning from Windows not to use this utility with 2007 Office system products, which are what I have.
*“Download Quicktime Standalone Installer”*
I have no interest in Quicktime and only have it because it is apparently bundled with iTunes. Still, I tried this and it did not fix the problem. (BTW, Quicktime still works fine.)
*“Disable other conflicting software”*
I used MSCONFIG to try to troubleshoot conflicts. First, the instructions in article 305415 indicate that the following two items will be under the "startup" tab: "iTunesHelper" and "qttask." These were not listed. Second, when I clicked the "services" tab and selected "hide all microsoft services," there were 25 items still listed, which seems not right to me. I did not proceed here because I was concerned about causing some disaster.
If anyone has any insight here and would be willing to share it, I would greatly appreciate it!
PS--is there a way to copy and paste the list of startup programs so that I can print them and review them one by one? Thanks!+But before all of that, I wanted to note that I created a new user account and was able to access iTunes that way.+
Up until now you've been working through techniques for troubleshooting System-wide problems. But that fact you relate about the user accounts indicates that you've got a user-account-specific problem, and the troubleshooting techniques are different for those.
In your normal user account, try the techniques listed under "User-specific Troubleshooting" in the following document:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues -
RE: ITunes has stopped working
Hi,
All of a sudden my Itunes will not load. When it starts up, it opens in my music library, and then a box comes up stating ITunes has stopped working.
Windows is looking for a solution to the problem. Sometimes it just says close program and when I click close it closes ITunes. Sometimes it states
send info to Microsoft to see if there is a solution. When that comes up, I click view details and this is what comes up:
Files that help describe the problem:
c:\Users\Debbie\AppData\Local\Temp\WERE9D.tmp.WERInternalMetadata.xml
c:\Users\Debbie\AppData\Local\Temp\WER26EF.tmp\appcompat.txt
c:\Users\Debbie\AppData\Local\Temp\WER2809.tmp.mdmp
ITunes has been working fine until yesterday when this started up.
I am running Windows 7 Home Premium 64 Bit.
Thanks in advance for any assistance.I had this same problem and just discoved the solution (for me at least).
Turns out I had an M3U file within an artist's folder (Shannon Wurst). Whenever I tried to import my iTunes folder into iTunes, iTunes would crash. So, I tried importing individual folders (all folders starting with "A", all B folders etc.). When I got to the "S" folders, iTunes crashed, so then I started importing individual artist folders within the "S" range. This is when i discoved an M3U file Shannon Wurst's folder, so I deleted it, and then imported the Shannon Wurst media and everything is fine again.
A very time-consuming fix, but it worked. Sorry I dont know of another way of helping...
Keep well. -
"itunes has stopped working" message when syching iphone
Need help..
Ever since I installed the update for the apple software on my PC, when I try to sync my iphone 4 on the last step of synching I get a window popping up saying that "itunes has stopped working". Then I get prompted to close the programme.
I run Windows 7, and cannot understand why it does this.
If anyone can help, I would greatly appreciate it.Not sure what you've seen/tried so far, so I'll run you through my standard advice as of this morning, Marty.
There's a bug with 10.1.0.54, Amanda, that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices (when the convert to 128 kbps AAC option is enabled).
Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
(1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or disable the convert to 128 kbps AAC when syncing option.
(2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
(3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12583499�
(3 and 4 do help with the device-syncing variation.) -
I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Can't download iTunes to new PC lap top. "Itunes has stopped working, event name APPCRASH"
Hi
On hols my lap top died and I replaced it while away - so Lap top is Fijian, but my Apple I Tunes account is British - in case that's relevant.
Trying to download iTunes to the lap top, (windows 7) but I get the same error each time. I have tried uninstalling and reinstalling the software several times.
Error message says "iTunes has stopped working" and the details says the following...
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Fault Module Timestamp: 3d2d0310
Exception Code: c0000005
Exception Offset: 0013afd8
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 87ab
Additional Information 2: 87abfdde4e44868a2d32f6948e899598
Additional Information 3: c382
Additional Information 4: c382d1e4d72a2899b9052b0e96ec9563
Really appreciate any advice, as I NEED to download thepetebox and the new Spiritualized albums for my beach time !!
ThanksFault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Taken at face value, that's an exceptionally old version number for that QuickTime component.
Do you have the QuickTime Player installed on your system at the moment? If so, is that also currently failing to launch (with or without an error message)? -
ITunes Has Stopped Working (10.3.1)?
So before I downloaded the new iTunes, it kept saying "iTunes has stopped working." when I tried to open it.
After multiple tries, I finally resorted to uninstalling it, and installing the new version.
Still, it says "iTunes has stopped working." I tryed the repair option in the Control Pannel for both iTunes and QuickTime. QuickTime opened up just fine, and works as it should. Again, I opend iTunes, but checked the details, and this is what it's saying -
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.1.10
Application Timestamp: 4e4e1904
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16695
Fault Module Timestamp: 4cc7ab44
Exception Code: c0000005
Exception Offset: 00055bf5
OS Version: 6.1.7600.2.0.0.768.11
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
From other posts, you usually could fix it from reading the Fault Module Name and repairing the name of whatever it was, but I have no idea what to do with this.
To play it on the safe side, I am doing a virus scan, but I have'nt downloaded any thing that would carry anything harmful lately.Fault Module Name: MediaToolbox.dll
Fault Module Version: 1.0.694.7
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post:
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh... -
iTunes64Setup.exe, even after multiple times of uninstalling and reinstalling with even a fresh download crashes with the message:
"iTunes has stopped working. A problem [unspecified] caused the program to stop working correctly. Windows will close the program and notify you IF a solution is available." I cannot get out of this loop and it renders my iPad HD useless. I tried calling the Apple Store but was referred by an automated system to this web site. I tried looking up the problem in the FAQ but it didn't help.
merylewHi there Nok Saensanoh,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W. -
For some reason, I keep getting the "iTunes has stopped working" error message on my Dell Latitude E6520 when trying to sync photos to my iPhone 3GS. I am using Windows 7 on my 64-bit computer. iTunes will begin to optimize the photos in the folder I have directed it to (I am trying to load almost 3000 photos and videos), and it will go through optimizing all of them singularly, then get to the step where it says "optimizing" again, but does so in bigger groups. It will get to about 2000, and then the error message "iTunes has stopped working" will pop up, and say that "Windows must close the program and will search for a solution, and if it finds one, it will notify me". Why can't I sync these photos, and what can I do? Thanks so much for the help, I really appreciate it!
Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users.. -
ITunes has stopped working when connecting new iPhone 6
I am getting what seems to be a common error "iTunes has stopped working" which I have tried many different tricks for fixing that I have found online, but nothing seems to work.
I have been using an iPhone 5 and backing up and syncing with no problems, the only problem being when I try to access the iTunes Store. This didn't bother me too much as I can access the store on my phone and everything else on iTunes worked fine.
But today I bought an iPhone 6 and as soon as I connect it (whether iTunes is already open or opens when I plug the iPhone in) I get the above error message and iTunes closes. So I am unable to sync my back up on to the new phone or use it at all.
Can anyone help with a recent fix for this, or a way around it?
I have tried copying recommended files into the correct folder, re-installing, opening as administrator and many other things I have come across online, but majority of these seem to be from a year or more ago. I am using Windows 7 on a PC, with the latest iTunes that I have just re-installed (again).
Any help would be really appreciated!Same here....also when I restart iTunes afterward, all my devices don't even show up in iTunes at all until after you restart the computer
Even then, the problem persists. And I've tried all kinds of troubleshooting techniques -
Itunes Has Stopped Working, Program closes
I have recently just updated my Itunes and it has stopped working. This happened in a previous updated version, but after a reinstall i was able to get it to work. This time it did not work, and I can't seem to find a way to get the program to work now.
The error looks like this...
I open itunes from shortcut on desktop or exe file from program file
I see itunes is opened up, i can see my playlists/songs everything
Before i get a chance to do anything windows pops up with a window and says
"Itunes has stopped working...windows is checking for a solution to the problem...A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available.
I can only click on the "close program" button.
I have tried a reinstall twice now, and am lost for ideas on how to fix this. I'm not amazing at troubleshooting problems, so I've posted the error that shows up in my event log. Any help would be appreciated so i can continue to use the itunes store, and update my iphone.
Dell Vostro 1510
Windows Vista Home Basic 32-bit
Service Pack 2
Version=1
EventType=APPCRASH
EventTime=129022629143916684
ReportType=2
Consent=1
UploadTime=129022629169746684
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=iTunes.exe
Sig[1].Name=Application Version
Sig[1].Value=9.0.2.25
Sig[2].Name=Application Timestamp
Sig[2].Value=4ae90227
Sig[3].Name=Fault Module Name
Sig[3].Value=QuickTimeH264.qtx
Sig[4].Name=Fault Module Version
Sig[4].Value=7.64.17.73
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4aa21f41
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000587a4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.0.6002.2.2.0.768.2
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=fd00
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=ea6f5fe8924aaa756324d57f87834160
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=fd00
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ea6f5fe8924aaa756324d57f87834160
UI[2]=C:\Program Files\iTunes\iTunes.exe
UI[3]=iTunes has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=iTunes
AppPath=C:\Program Files\iTunes\iTunes.exeGood job posting the event log entry, Charlie.
Sig[3].Name=Fault Module Name
Sig[3].Value=QuickTimeH264.qtx
Okay, taken at face value this is suggesting there's a problem with your QuickTime (which makes sense in context, because iTunes requires a properly functioning QuickTime in order to run).
So, let's first try swapping out your existing QuickTime.
Head into your "Uninstall a program" control panel. Uninstall QuickTime.
Next, we'll clear away any leftover QuickTime program files or folders.
Restart your computer.
After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
Open the Program Files folder.
Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on. Open the Windows folder. Open the System32 folder.
Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
Right-click the Recycle Bin and choose Empty Recycle Bin.
Restart the PC and download and save a copy of the QuickTime standalone installer to your hard drive (get the one that doesn't mention iTunes):
http://www.apple.com/quicktime/download/
Install QuickTime by doubleclicking the QuickTimeInstaller.exe file.
Restart again, and try launching iTunes again. Does it launch without the error this time? -
"Itunes has stopped working" in Windows Vista 64bit
I am at my wits end! My I tunes will usually load but if it opens in my library and I try to access the Itunes store it always crashes with the "Itunes Has Stopped Working" error message. "Windows is checking for a solution" follows but nothing is ever found.
I've tried completely removing Itunes and reinstalling. I've tried updating all drivers including the one for my ATI video card. I've scanned for viruses and maleware. I even downgraded from Itunes 10 to Itunes 9 which seemed to work for about a day.
I've also done the sfc /scannow which showed some file issues but none that looked to be a problem. One thing....my Gateway PC came preloaded with Windows Vista and I do not have an installation disk.
When I check the details on the crash this is the info that I get:
I've tried just about everything I could find I still keep having this problem. Usually Itunes will start but if I click on a song in my library or try to go to the Itunes store it will crash. Here is the info I get about the crash:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.2.1.1
Application Timestamp: 4d756476
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb7341c
Exception Code: c0000005
Exception Offset: 00030226
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Does anybody have any ideas or hints? Would upgrading to Windows 7 potentially fix this problem?
HELP!!!!!If we're talking about the (third-party, not-produced-by-AMD) ATI Tray Tools utility, the drivers for the utility are a bit scruffy. They've caused some trouble for the QuickTime Player since before the itunes versions 10.x came out, but after a while the issues started to ramify through to iTunes as well as QuickTime. The precise nature of the symptoms seems to depend on which combination of iTunes/QuickTime versions and ATI Tray Tool versions you've got, too.
On a 64-bit system, it's probably worth trying first adding iTunes.exe to the Auto 2d/3d and osd exception list. But just recently someone got past this sort of thing by disabling "Show FPS" on a 32-bit system:
Re: "iTunes has stopped working" -
ITunes Store access causes "iTunes has Stopped working...Windows is check..
When accessing iTunes Store from iTunes, which has worked well for several years, it stops half-way through progress bar and then I get the "iTunes has Stopped working...Windows is checking..."..then " A problem caused the program to stop working correctly. Windows will close the program and notify you..."
Probably not a related problem, but also, when synching with an iPhone that I recently reset, copying just 188 tracks in selected playlists to transfer to the iPhone, the copying stops and hangs after just a few tracks, so this is unsuccessful too.
Another iPhone worked a synch but fewer tracks to download!
I've uninstalled and re-installed iTunes 9.2 etc - doesn't fix problem. Any help please?Wow, that is crazy .... but it worked! Thanks for taking the time to post that up as I would never have even dreamed of thinking that the display drivers would stop iTunes working... that *****.
For any one else - this was Windows Vista on a Dell inspiron, went to Start menu-> Settings-> Control Panel-> Device Manager -> Display Adaptors -> right click on ATI Radeon (in my case) and then "Update driver software" and let windows search the web
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