ITunes having issues with music videos

I recently bought an album with some music videos in it and iTunes is having some issues playing them correctly. The audio is not in sync with the video. Seconly, the audio does not sound correct, it is making a skipping sound as if the audio is from a CD that has a scratch on it.
I know that this issue is with how iTunes is playing it back, because when I play it in another video program it works fine.
Just in case it will help, I am running iTunes 11.1.3.8

Are the videos the right kind of files to play in itunes?  If not they need to be converted.
Not sure if I am allowed to mention the software needed to convert so you may have to use google to find that.

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