ITunes HD movie rentals/purchases don't play in QuickTime player

I am trying to play HD movie rentals/purchases in QuickTime player. Although I can play them without problems in iTunes, opening the movie file in QuickTime player only gives me a grey screen and no sound. The "grey screen" issue occurs several times in the community, but for my case I haven't found any solution so far. I am using Windows 7 (64-bit), and I have all the latest versions of iTunes and QuickTime Player (free version) installed. I appreciate any suggestions for help.

SteveEli wrote:
i can open the files in VLC, and when i spress the space bar, the preview window plays the file. It also plays the file when i click on it once, then press the play button on the file itself.
that tells me, the needed codecs are already on the system.
m4v is a container format for iTunes and contains mostly two streams. One video H264, one sound mp4
Check handbrake for its sound settings.
Try to rename the movie into kids playing.mp4 and check if Quicktime will open it.
Quicktime is a crap.
By the way...
What OS X ?
What version of Quicktime?
Generally ... if VLC, iTunes, FrontRow is available and plays the movies, why want to play it in Quicktime?

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Chenks wrote:
Ian Cashman wrote:
will be wanting a refund because its too late to watch the movie now.
you have 30 days to start watching it.
He probably means that it's too late in the evening to start the video, at least that was our problem.
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ITunes HD movie rentals/purchases don't play in QuickTime player

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