ITunes HD Movies No Longer play

I have a 30" Cinema Display connected to a Mac Pro (Early 2008).  Today I replaced the original nVidea card that came with the system with an ATI Radeon HD 5770 Graphics Upgrade Card.
The HD movies that I've purchased from iTunes no longer play.  I get an "The selected movie won't play on your display." error with the following comment
"This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)."
This ticks me off as I have been playing HD movies for years.  I had purchased the card in order to replace the 30" Cinema Display later this year as it has developed a fault that shows up as a red or green vertical line that is noticeable when the monitor is first turned on.  It will disappear after being used for a while. It seems to disappear more quickly with the new ATI Radeon HD 5770.
Is there a way to get iTunes HD movies to play in my current configuration?

I restored my nVidia 8800GT graphics card and was able to watch the HD content purchased from iTunes, again.  So, it should be able to do the same.
If your plan is to install both video cards on your system, there might be a problem.  If iTunes senses that there is a video card that implements the HD encryption standard, it will restrict HD output to that video card.

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